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If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at#PTPJobsSeniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function Information TechnologyIndustries Software DevelopmentReferrals increase your chances of interviewing at Jobs via Dice by 2xSign in to set job alerts for “Information Technology Support Analyst” roles. Job Title: Support Analyst ILength: 12 month w2 contractLocation: Fully Remote, local candidates to Charlotte, NC preferredSchedule/Hours: Night shift, 12 hour shiftsPay Range: $25.00-30.00/hrPlease only apply if you are available to work on our W2 (No corp to corp, 1099, or sponsorship available)We are seeking a dedicated and skilled individual to join our team as a Support Analyst I.

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<p>6 days ago Be among the first 25 applicantsDice is the leading career destination for tech experts at every stage of their careers. Our client, Primary Talent Partners, is seeking the following. Apply via Dice today!Primary Talent Partners has an exciting opportunity for a 12 month W2 contract with a large utilities client of ours that is open to fully remote candidates!Please see details below and apply if qualified and interested!Job Title: Support Analyst ILength: 12 month w2 contractLocation: Fully Remote, local candidates to Charlotte, NC preferredSchedule/Hours: Night shift, 12 hour shiftsPay Range: $25.00-30.00/hrPlease only apply if you are available to work on our W2 (No corp to corp, 1099, or sponsorship available)We are seeking a dedicated and skilled individual to join our team as a Support Analyst I. This role is ideal for early career candidates, including recent college graduates, who are eager to develop their skills in IT support and infrastructure management.Shift ScheduleThis position requires working night shifts from 6pm to 6am, 3-4 days per week. The role is fully remote, but candidates local to our area are encouraged to apply.Week 1: Friday, Saturday, SundayWeek 2: Monday, Tuesday, WednesdayWeek 3: Monday, Tuesday, Wednesday, ThursdayWeek 4: Monday, Tuesday, WednesdayWeek 5: Monday, Tuesday, Wednesday, ThursdayWeek 6: Thursday, Friday, Saturday, SundayWeek 7: Friday, Saturday, SundayWeek 8: Thursday, Friday, Saturday, SundayWeek 9: Friday, Saturday, SundayWeek 10: Monday, Tuesday, WednesdayTop SkillsBasic infrastructure experience/skillsWindows server experience; Linux experience highly preferredPredictive and proactive monitoring, issue resolution, and improved reliability of Data Center Infrastructure and business-critical applicationsSupport for workstations, servers, storage, and a variety of software across ITTier 2 monitoring and support for Enterprise Infrastructure environments (Client Server, Windows, Linux, Storage, Citrix, IIS, Web/Middleware) and Enterprise Batch Level Support (UAC or other monitoring platforms)ResponsibilitiesProvide proactive and predictive monitoring, support, and problem resolution of all data center infrastructure and software environments, storage, printing, networking, and batch environmentsSetup/modify, monitor, and track the client server production batch job flowsPerform server reboots or system restarts (IPL) as neededProvide support internally for any technical issues requiring escalationParticipate on project teams to provide support and consultation as neededAssist with monthly patch deploymentsParticipate in ongoing cross-training of technical and process knowledgeReview and complete incident, work order, e-Form, and other IT infrastructure related requestsLead and participate in major incidents and disaster recovery exercisesAssist in determining, planning, and implementing necessary changes to the IT infrastructure as neededDevelop and promote standard processes and proceduresIdentify and implement automation opportunitiesRequired QualificationsBachelor's degree in computer science or related field1-year related work experienceIn lieu of a bachelor's degree, a High School/GED and 3 years of related work experienceDesired QualificationsStrong collaboration and customer service skillsStrong interpersonal skills with the ability to work effectively in a team environmentProficiency with Microsoft Office toolsHighly motivated, flexible, and full of initiativeAbility to lead amongst peers to fulfill requests and resolve issuesAbility to analyze, resolve, and document problems and resolutionStrong written and verbal communication skillsExperience and working knowledge of virtualization technologies (VMware, Citrix)Windows server and desktop operating systemsLinux and UNIX server operating systemsStorage Area Network InfrastructureWorking ConditionsThis is a virtual/remote position.Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at#PTPJobsSeniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function Information TechnologyIndustries Software DevelopmentReferrals increase your chances of interviewing at Jobs via Dice by 2xSign in to set job alerts for “Information Technology Support Analyst” roles. Fort Mill, SC $73,040.00-$100,430.00 1 hour agoGovernment and Public Sector - Service Support Desk Analyst Charlotte, NC $32,900.00-$54,300.00 6 days agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr</p>

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