Head Of Customer Success & Support RippleHead Of Customer Success & SupportChicago, IL$290,000–$340,000 / yearExpand advocacy beyond individual reference calls - building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community. Track reference programme health as a formal metric - including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates - and report this to leadership alongside the core retention and adoption scorecard.
Head of Customer Success & Support RippleHead of Customer Success & SupportChicago, IllinoisExpand advocacy beyond individual reference calls — building a programme that includes executive peer networks, customer advisory boards, co-authored thought leadership, conference speaking opportunities, and case studies that give willing customers meaningful ways to advocate publicly for Ripple Treasury in the CFO community. Track reference programme health as a formal metric — including the size and quality of the active reference panel, reference request fulfilment rates, and the contribution of references and advocacy to Sales win rates — and report this to leadership alongside the core retention and adoption scorecard.
Customer Relations Representative - State Farm Agent Team Member Patrick Zeunik - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberLincolnwood, ILFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Patrick Zeunik - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m also active in the community as a board member for the USMCA Minority Contractors Association, and as a die-hard New England Patriots fan, there’s no shortage of football conversations around here.
Director of Customer Success Gulf Coast Automation GroupDirector of Customer SuccessChicago, IllinoisAll offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws. This position exists to own the post-onboarding success of partner firms on the organization's core technology platform, driving continued adoption, service expansion, and advisor satisfaction after firms go live.
Enterprise Customer Success Manager (Csm) AlbiEnterprise Customer Success Manager (Csm)Chicago, ILYou will lead post-implementation engagement for multi-location organizations, partnering closely with executive and operational teams to streamline workflows, increase ROI, and align the platform with each client’s business goals. Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long-term success for our largest restoration clients.
Enterprise Customer Success Manager (CSM) AlbiEnterprise Customer Success Manager (CSM)Chicago, IllinoisYou will lead post-implementation engagement for multi-location organizations, partnering closely with executive and operational teams to streamline workflows, increase ROI, and align the platform with each client’s business goals. Description Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long-term success for our largest restoration clients.
NewRemote Client Experience Coordinator Nexora TalentRemote Client Experience CoordinatorChicago, ILRemoteThis position is ideal for someone who enjoys working with people, staying organized, and helping clients have a smooth and positive experience from start to finish. In this role, you will communicate directly with clients, coordinate requests, provide helpful information, and assist with service details and scheduling.
PPM Business Analyst with Workfront & JIRA Experience SPSPPM Business Analyst with Workfront & JIRA ExperienceChicago, MassachusettsThe ideal candidate will bring the combination of PPM domain expertise, Workfront and Jira experience, business analysis, process improvement, change management, and training/enablement skills needed to turn complex project-management requirements into practical, repeatable solutions. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Manager, Customer Success (Bellevue, WA / Chicago, IL) LogicGateManager, Customer Success (Bellevue, WA / Chicago, IL)Chicago, IL$115,000–$140,000 / yearWhile balancing people leadership with strategic oversight of a client portfolio, you will coach your team to master complex enterprise renewals, mitigate churn risks, and help our clients maximize business value through our leading AI GRC platform, Risk Cloud. Leadership Track Record: 2+ years of formal people management or dedicated team leadership experience with direct accountability for team-level retention, forecasting, and coaching outcomes.
Customer Success Manager - Join our Talent Community! HealthJoyCustomer Success Manager - Join our Talent Community!Chicago, Remote$100,000–$110,000 / yearStrategic Advisement: Serve as main point of contact for your customers on strategies to optimize adoption across their members, drawing upon your extensive knowledge of HealthJoy’s product and services, benefit industry domain knowledge, and best practices; and partner effectively with HealthJoy’s Product Solution Consultant team to effectively position marketplace solutions and ultimately expand account value; Data-Driven Leadership: Leverage AI (Claude, Gemini) and best-in-class software to proactively dive deep into the performance across your book of business, enabling you not only to provide better thought leadership to your book of business, but also socialize the voice of your customers across internal HealthJoy stakeholders. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes.
Customer Advisor I Delta SonicCustomer Advisor ITinley Park, IllinoisResponsibilities: As a front-line representative of the Delta Sonic Team, Customer Advisors are responsible for greeting all customers in a positive, enthusiastic, professional manner while educating them on the large variety of carwash and detail shop services that we offer. With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us.
Manager, Customer Solutions & Chat (I-Team) Parts TownManager, Customer Solutions & Chat (I-Team)Addison, Illinois$64,755.44–$96,736.37 / yearThis leader supports a large team of Parts Experts, serving as the primary resource for coaching, development, training, and day-to-day guidance while overseeing the daily operations of both the Independent Segment and Live Chat teams. Responsible for shaping the experience of every Parts Town customer, the Manager, Customer Solutions – I-Team & Live Chat (internally known as Manager, Parts Experts) plays a critical role in how Parts Town continues to transform the industry.
Sea Logistics Customer Care Specialist, Import Kuehne + Nagel International AGSea Logistics Customer Care Specialist, ImportBensenville, IL$26.44–$31.25 / hourAs a Sea Logistics Customer Care Specialist, you''ll be the trusted point of contact for our clients by communicating clearly, solving problems creatively, and collaborating across departments to deliver exceptional service. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
Manager, Customer Partnerships (Platinum) Parts TownManager, Customer Partnerships (Platinum)Addison, IllinoisBeing a sales guru you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales processincluding identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
Manager, Customer Partnerships PT Holdings, LLCManager, Customer PartnershipsAddison, IL$63,236.25–$94,466.90 / yearBeing a sales guru you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
Manager, Customer Partnerships Parts TownManager, Customer PartnershipsAddison, IL$63,236.25–$94,466.90 / yearBeing a sales guru you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
Customer Support Specialist WheelsCustomer Support SpecialistSchaumburg, IllinoisThis role plays a critical part in supporting client satisfaction and retention, working in close partnership with Account Managers and operational teams to execute client and driver requests with accuracy and urgency. At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors: Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems.
Customer Success Manager | Housing Elise A.I. Technologies Corp.Customer Success Manager | HousingChicago, IL$110,000–$160,000 / yearAct as a conduit between customers and internal teams, gathering customer feedback, documenting feature requests, and proving client insights to our Engineering and Product teams to enable continuous improvement of our product roadmap. A proven track record of creating and maintaining deep, lasting relationships with customers is a must, as you'll be dealing with technical and complex issues while creating excitement and loyalty with EliseAI's customers.
SS-Client Service Associate eTeam Inc.SS-Client Service AssociateChicago, ILUnder supervision, the role communicates with clients and focuses on supporting the onboarding of new client accounts, delivering reports to clients, and working with business partners to service client needs throughout the client lifecycle. The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company's products.
Field Service Technician I NCR VoyixField Service Technician IChicago, Illinois$19–$21NCR Voyix is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.