Senior Associate, Product Management - Recoveries Agent Experiences Capital One Financial CorpSenior Associate, Product Management - Recoveries Agent ExperiencesNew York, NY$101,100–$115,400 / yearThe Card Customer Resiliency team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means. Key Responsibilities: Drive Legacy Platform Decommissioning: Lead the product strategy, technical execution, and operational alignment to successfully sunset legacy tools and transition agents seamlessly to modern systems.
FIELD SERVICE TECH II Light & Wonder IncFIELD SERVICE TECH IINew York, NYWhile performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.
Guest Services Representative (Part-Time) American Museum of Natural HistoryGuest Services Representative (Part-Time)New York, NYThe Visitor Services department is seeking part-time Guest Services Representatives to provide outstanding services to visitors, representing the Museum to the public through direct interaction and communication with Museum visitors and members. The American Museum of Natural History is one of the worlds preeminent scientific and cultural institutions, and has as its mission to discover, interpret, and disseminate information about human cultures, the natural world, and the universe through a wide-ranging program of scientific research, education, and exhibition.
Business Manager - Enterprise Services Capital One Financial CorpBusiness Manager - Enterprise ServicesNew York, NY$149,800–$171,000 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Senior Director, Service Delivery and Quality SoundThinking, Inc.Senior Director, Service Delivery and QualityNew York, New York$190,000–$210,000The Senior Director, Service Delivery & Quality is the senior leader accountable for how our delivery organization serves its largest public-safety customer — owning service quality, release governance, problem management, and the teams that deliver them: QA, support, release/program management, and business analysis. Experience running service governance within a modern CI/CD delivery model — automated gates, pipeline-generated evidence, trunk/train release models — and fluency in DORA metrics alongside ITIL measures.
Senior Manager, Product Manager - Bank Fraud Servicing Capital One Financial CorpSenior Manager, Product Manager - Bank Fraud ServicingNew York, NY$200,700–$229,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. In this high-impact role, you will take full ownership of modernizing legacy fraud ecosystems, transforming complex, manual workflows into a seamless, high-velocity servicing engine that scales effortlessly across millions of banking relationships.
Customer Success Manager SPS North AmericaCustomer Success ManagerNew York, NY$125,000–$150,000 / yearAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. The Customer Success Manager serves as a trusted advisor to clients while partnering closely with Operations and other internal teams to support strong service delivery, resolve issues, and increase long-term client value.
NewAI Engineer 4 (Vision model (VLM) customization experience) Capital One Financial CorpAI Engineer 4 (Vision model (VLM) customization experience)New York, NY$197,300–$225,100 / yearCambridge, MA: $197,300 - $225,100 for AI Engineer 4. McLean, VA: $197,300 - $225,100 for AI Engineer 4. New York, NY: $215,200 - $245,600 for AI Engineer 4. San Jose, CA: $215,200 - $245,600 for AI Engineer 4. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Basic Qualifications: Bachelor''s Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master''s degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies.
NewWorkplace Experience Coordinator SPS North AmericaWorkplace Experience CoordinatorNew York, NYAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. · Partners closely with food services/catering lead, customer and all service lines for event planning and production (including menus, presentation, cost containment, venues, equipment logistics, room setups and best practices) to ensure the best experience.
Head of Client Services, North America WGSNHead of Client Services, North AmericaNew York, New YorkDental and Vision plans with MetLife - Health Care with Anthem & Blue Cross Blue Shield - Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife - Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. You will combine exceptional people leadership with commercial thinking, coaching your team to deliver outstanding client outcomes while helping shape the future direction of Client Success across North America.
Retail Customer Experience Associate, Stamford Town Center - Full Time Macy's, Inc.Retail Customer Experience Associate, Stamford Town Center - Full TimeStamford, CTWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence.
Office Operations & Customer Service Coordinator Valley StreamOffice Operations & Customer Service CoordinatorValley Stream, New YorkThe person in this position plays an important role in making sure customers feel heard, informed, and taken care of. Our office plays a major role in keeping jobs organized and making sure our customers are taken care of.
Customer Service Associate Dollar Tree IncCustomer Service AssociateFranklin Park, NJ$16–$16.50 / hourfrom floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. Part time 3151 State Route 27,Franklin Park,New Jersey 08823 11733 Dollar Tree From: 16 To: 16.5 Apply Now Save Get notified for similar jobs You''ll receive updates once a week Enter Email address (Required) Activate Manage alerts Failure!
Customer Service Coordinator - Afternoons/Evenings 12PM to 9PM Amsalem Business TravelCustomer Service Coordinator - Afternoons/Evenings 12PM to 9PMWayne, New JerseyThis is an afternoon-to-evening customer service desk: 1:00 PM to 9:00 PM, or 12:00 PM to 8:00 PM if that suits your schedule better, on-site in our Wayne, New Jersey office, on a set weekly schedule you commit to. You will do well here if you Have handled real customers face-to-face or on the phone — retail, food service, a front desk, a call centre, a pharmacy counter, a bank window.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IIClifton, NJ$17.25–$23 / hourResponsibilities: Make out-bound calls to clients, Quest labs, and other internal customers with information to help escalate billing issues for a timely resolutionDevelop and maintain productive relationships with customers (e.g., provide a good first impression, command attention and respect, maintain professional tone, demonstrate confidence, de-escalate/defuse customers as needed)Manage internal customer service mailbox requests within 5-7 business daysResearch and resolve correspondence from paper, fax, email, or phone callWork all correspondence batches in date order following the timeline for completionUse effective communication within the team to ensure consistent coverage of duties such as staffing for phones, adhering to set lunch schedule for phone coverage, and managing internal and external mailboxesPerform all aspects of research needed to take place for accurate billing resolution which includes but is not limited to, reviewing account activity and previous notes in billing system. Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.67770Quest
Customer Service Representative - FT Avis Budget Group IncCustomer Service Representative - FTNew York, NYDepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where they're headed?
Customer Service Representative Intelli-Tec Security Services LLCCustomer Service RepresentativeSyosset, NY$20–$24 / hourYou will be responsible for serving as a first point of contact for all internal and external customers' inquiries and collaborate with both onsite facility managers and technicians to ensure smooth operations. As a Customer Service Representative, you represent Intelli-Tec Security Services by being the voice over the phone to provide solutions and ensure that customers feel their needs have been met.
NewCustomer Service Rep GMSCustomer Service RepMaspeth, New York$21.01–$26.73 / hourDepending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
Inside Sales/Customer Service SRS Distribution IncInside Sales/Customer ServiceBrooklyn, NY$20–$26.63 / hourPosition Purpose: The primary function of Inside Sales is to provide product knowledge on building materials including drywall, insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
Licensed Insurance Sales and Customer Service Christina ShawLicensed Insurance Sales and Customer ServiceWantagh, New YorkWe're seeking someone who enjoys helping clients, thrives in a fast-paced environment, and takes pride in providing outstanding service. Our agency is looking for an experienced, licensed Customer Service Representative to join our growing team.