Responsibilities include the ongoing development and management of the College’s Information Technology Support Desk, Desktop Support, Endpoint Management and IT Service Management teams while ensuring scalable, user-centered support services, operational excellence, and continuous service maturity across IT Services. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law.