In this role, you will record, track, and report network faults to ensure awareness and oversight, including problem resolution; provide network management services to achieve stated performance measures (quality, latency, availability); coordinate repair/recovery activities executed to resolve trouble ticket and outage situations; and provide 24/7 automated monitoring of networks. Extensive knowledge of network topologies, protocols (e.g., TCP/IP, ICMP, HTTP/S, DNS, SSH, SMTP, SMB), and experience with tools/systems including AWS, Cisco, Splunk SIEM, Splunk Forwarders, IDS/IPS, VMware, SSL Decryption, proxy and DLP operations, Windows and Linux based endpoints.