Responsibilities also include patient and caregiver education; education and support for staff regarding palliative care principles, symptoms management, goals-of-care communication, advance care planning, hospice, and end-of-life care; coordination of psychosocial, supportive, hospice, and community resources; identification of barriers to care; and facilitation of transitions among hospital, outpatient, home-based, and hospice services. The nurse navigator promotes continuity, quality, equitable access, positive patient experiences, effective care coordination, appropriate resource utilization, and compassionate, goal-concordant care throughout the end-of-life process.".