Key ResponsibilitiesCustomer Service & LeasingGreet visitors and provide information about the communityGuide prospects through applications, rental agreements, and move-in processesExplain rental policies and answer questions about the property and areaCollect rent and other payments, deliver keys, and handle move-ins/outsResolve resident issues professionally and coordinate with maintenanceAdministrativeMaintain office operations and perform data entryComplete weekly, monthly, quarterly, and annual reportsProcess move-in/move-out paperwork and post noticesProperty Appearance & MaintenanceConduct property inspections and ensure apartments are "rent ready"Oversee the appearance of all property amenities and common areasResident RelationsInteract with residents in a professional, friendly mannerEnsure compliance with Fair Housing LawsStaffing SupportAssist with hiring, training, and supervising staff as neededSupport daily workflow and on-call emergency schedulesBudget & SafetyFollow purchasing guidelines and manage stock controlAdhere to safety protocols and perform light physical tasks as requiredAbout Carla PropertiesCarla Properties is a locally-owned business that has been in the property management field for more than 55 years. At Carla Properties we have an exceptional team of motivated, customer service focused employees who enjoy helping our residents feel at home in our apartment communities.