What You BringA degree in Information Technology (technical certification is a nice bonus)2+ years in IT support, help desk, office coordination, or a similar roleReal comfort with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Excel)A knack for troubleshooting the everyday stuff - email, video calls, printers, connectivityTop-notch organization skills and the ability to juggle priorities without dropping the ballClear, professional communication - written and verbalGood judgment and discretion with confidential informationWhy You'll Like It HereFull-time role with a steady 40-hour weekHybrid schedule - onsite 3 days a week at our Plymouth Meeting office, remote the rest with approvalMileage reimbursed for any local travelA role where your work is visible and genuinely appreciated - you'll be the person who makes everyone else's day easier What started as a two-person, home-based operation founded by a practicing school-based therapist has grown into a national leader in school-based special education staffing, now supporting hundreds of K-12 schools and districts across the country with speech-language pathology, occupational therapy, physical therapy, school psychology, special education, and mental health services - delivered both in person and through our teletherapy platform, TheraWeb®.