Key ResponsibilitiesReview and interpret non-clinical and clinical intake data with a nursing lens, including referring physician, referring practice, diagnosis, and treatment pathway details, to ensure accurate and complete patient recordsOwn and maintain patient tracking spreadsheets and Epic records related to intake, ensuring data is current, accurate, and accessible to cross-functional partnersSupport and track patient applications for travel, lodging, and co-pay assistance, working with Duke Health resources and individual therapy manufacturers to ensure patients are connected to available support and that applications are completed successfullyMaintain accurate, up-to-date Excel-based tracking of travel, lodging, and co-pay/financial assistance applications, including status, approvals, and follow-up actions neededCoordinate closely with nurse navigation and financial clearance teams to validate intake data and ensure a seamless, clinically informed handoff across the care pathwayPartner day-to-day with clinical social workers, complementing their psychosocial and financial-navigation work with clinical intake expertise and ownership of travel, lodging, and co-pay trackingProactively identify data gaps, inconsistencies, or clinical flags that could slow down or delay patient care, and escalate or resolve them quicklyServe as a reliable, clinically knowledgeable point of contact for cross-functional teams navigating the intake and patient support processSupport the continuous improvement of intake and patient support tracking tools and processes as the advanced therapies program evolvesQualificationsActive Registered Nurse (RN) licensure in North Carolina (or eligibility for NC licensure/compact license)5+ years of nursing experience; experience in cell and gene therapy or other advanced/complex therapy programs strongly preferredFast learner with a demonstrated ability to rapidly absorb the operational and clinical nuances of advanced therapies, such as cell and gene therapies, and how those nuances impact patient data and support needsExperience with Epic EHR systems, including comfort navigating and documenting within Epic as part of daily workflowStrong ability to work with patient data in Excel, including tracking and managing patient applications for travel, lodging, and co-pay supportExcellent organizational capabilities, with the ability to manage multiple data sources and priorities simultaneouslyAbility to manipulate and sense-check data rapidly and with no errorsExperience working across healthcare teams, including clinical, administrative, and operational stakeholdersStrong written and verbal communication skills, with the ability to coordinate effectively with clinical social workers, nurse navigators, and administrative leadershipFamiliarity with patient tracking, financial assistance and manufacturer support programs, and referral management systems within a health system environmentPreferred ExperiencePrior nursing experience in cell and gene therapy, oncology, bone marrow transplant, or other advanced/complex therapy programsExperience with manufacturer-sponsored travel, lodging, or co-pay assistance programsExperience working within an academic medical center or health system with a dedicated cell and gene therapy or bone marrow transplant programExperience working with pediatric patient populations. Advanced Therapies Intake Coordinator, RNLocation: Durham, North Carolina (hybrid)Reports To: SVP of Operations, Shields Advanced TherapiesAbout the CompanyLaunched in 2025, Shields Advanced Therapies is a new platform launched by Shields Health Innovations, the organization led by Jack Shields which has been responsible for the creation and leadership of multiple national leading healthcare enterprises including Shields Health Solutions.