Director of Customer Experience Operations Therapymatch, Inc.Director of Customer Experience OperationsNY$160,000–$250,000 / yearAs Director of Customer Experience (CX) Operations, you will lead the entire CX operation across Agent Success, Customer Care, Programs, and Systems, an operation of more than 100 Headway employees and over 800 partner agents, reporting to the Head of Operations. You have run a blended internal and outsourced support organization at the scale of several hundred agents inside a high-growth technology company, managing partners from the client side and holding them to both performance and commercial commitments.
NewMarketing and Operations Manager AMERICAN COUNCIL OF LEARNED SOCIETIES DEVOTED TO HUMANISTIC STUDIESMarketing and Operations ManagerNew York, NY$90,000–$110,000 / yearWork closely with CCO and web development partner on identifying and scheduling web fixes and site enhancements, as well as training and resource material for staff users as needed; Work closely with CCO on tracking and assessing site content performance and architecture and creating and managing redirect links; Collaborate with Communications Team and CRM Data Integration Specialist in managing function and appearance of awardee records and other CRM integration content; Manage content ownership map for staff users and lead process for universal updates; Provide technical assistance to staff users as needed; and Represent Communications at weekly technology meeting with vendors. Work closely with CCO on visual brand management and development and in developing signage, select publications, and staff resources as needed; Draft select external communications as assigned; Present on select projects to staff and leadership as needed; Document processes and policies on social media, advertising, Mailchimp, WordPress, and other tools and resources for staff; Provide general administrative support as needed; and Other duties as assigned to support the Communications Team and ACLS overall.
Program Manager, Customer Operations Etsy IncProgram Manager, Customer OperationsBrooklyn, NY$107,000–$139,000 / yearAs a key member of the lean and productive Program Management team within CO, you will be responsible for leveraging the expertise of Etsy''s ops teams to lead high-priority and high-impact initiatives that further the company's medium & long term goals in timely, impactful and sustainable ways. This team collaborates with a diverse group of partners across Product, Engineering, Analytics, Research, Design and Operations to build our organization as a continuously improving entity that is able to deliver highly delightful and reliable experiences to Etsy's sellers & buyers.
Operations Manager, Ground Operations Veho Tech IncOperations Manager, Ground OperationsYonkers, NY$90,000–$105,000 / yearLead efforts to significantly impact efficiencies and scalability in WH operations (i.e. automated sortation implementation) as well as managing increased complexity at the market level (hub to spoke, master sort facilities, high volume facilities). Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience.
Director, IT Operations Shionogi Inc.Director, IT OperationsFlorham Park, New Jersey$200,000–$230,000 / yearDeep operational experience with Microsoft, AWS, network and server management, WiFi and wireless services, voice and telecom systems, video conferencing and meeting room technology, endpoint and device management, identity and access management, data center management, and workplace services. Infrastructure and workplace technology comprise network, server, and storage environments, data center, Azure and AWS cloud services, endpoint and device management, voice and telecom services, and video conferencing and meeting room technology.
Senior Director, Marketing Operations Fireblocks IncSenior Director, Marketing OperationsNew York, NY$154,000–$230,000 / yearFireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. We are looking for an experienced marketing operations leader to architect and scale our marketing technology stack, drive pipeline measurement from MQL through closed-won, and build the operational infrastructure that enables Fireblocks'' global marketing and sales teams to perform at their best.
General Manager, Revenue Operations Trade DeskGeneral Manager, Revenue OperationsNew York, NY$201,100–$368,700 / yearYou will be a critical partner to GTM leadership, Finance, Product, and global Revenue Operations as we continue to scale the business, improve forecasting rigor, and elevate how we manage portfolios, pipelines, and growth across North America. This is a senior leadership role responsible for translating The Trade Desk’s global revenue strategy into disciplined execution, predictable outcomes, and scalable operating mechanisms across the region.
Director, Commercial Operations GLGDirector, Commercial OperationsNew York, NY$121,500–$150,000 / yearThis leader will deliver insights across the full client lifecycle, from initial sales engagement through ongoing service delivery – including, how we design and govern territories, how we forecast and convert pipeline, how we equip frontline sales and service teams to do their best work, and how we define the operational rhythms that drive consistent revenue growth. 10+ years of experience in sales operations, revenue operations, or commercial operations spanning the full client lifecycle — from initial sales engagement through service delivery — with a track record of directly improving frontline productivity and driving revenue outcomes, not just supporting them.
Technology Operations Director New Jersey State Office of InnovationTechnology Operations DirectorNew Brunswick, New Jersey$135,000–$155,000 / yearProfessional experience in managing and scaling a technology operations team and providing developer operations support, including: improving shared libraries/utilities and practices around authentication, logging, alerting, and monitoring, debugging and diagnosing issues in distributed systems, ensuring system uptime and performance, and monitoring and notifying appropriate officials in the case of security and data breaches. Manage and apply compliance and regulatory frameworks to cloud architecture and application security in the Office of Innovation’s project work, in coordination with multiple technical stakeholders and domain experts such as Office of Innovation project teams, the State Office of Information Technology, NJ Cybersecurity and Communications Integration Cell, and other State agencies as needed.
Resident Operations Director 2027-2028 Zeta Charter SchoolsResident Operations Director 2027-2028New York City, NYDevelop the people leadership and cross-functional partnership skills needed to lead an operations team and serve as an effective member of a school leadership team. Serve as a full-time member of an established School-Based Operations Team, learning alongside experienced school and operations leaders while contributing meaningfully to daily execution.
Head of News Operations CitizenHead of News OperationsNew York, New York$200,000–$240,000 / yearOperating at the intersection of public safety, product development, AI, and operations, this leader ensures Citizen’s safety communications are accurate and scalable, while partnering with Product, Engineering, and Data Science to improve how incidents are surfaced, prioritized, and delivered to users through data-driven and AI-assisted systems that drive platform growth. In addition, this leader collaborates with law enforcement agencies and technology partners to expand Citizen’s network of real-time information through channels like encrypted communications, live video workflows, and CAD system feedback, strengthening Citizen’s ability to deliver trusted safety coverage at scale.
Senior Manager, ADCETRIS Integrated Marketing and Operations PfizerSenior Manager, ADCETRIS Integrated Marketing and OperationsNew York City, New York$124,400–$207,400 / yearPharma Industry and Oncology Business Knowledge: Understands trends in health care and pharmaceuticals; customer and stakeholder landscape, competitive dynamics, regulatory and access environment, delivery systems, channels, and sources of business in the US and/or developed markets. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.
Revenue Operations Manager Cape Asset ManagementRevenue Operations ManagerNew York, NY$150,000–$180,000 / yearOur journey began when our founder recognized a critical vulnerability in our modern world: everyone relies on the same stagnant cellular infrastructure and legacy systems that track our every movement, monitor and profile our connections, and lose and sell our personal data. As a member of our team, you will collaborate with world-class engineers, architects, and visionaries, and work across organizational lines to solve "impossible" problems and deliver mission-critical results for our users every single day.
Revenue Intelligence Operations Manager, Marketing Veeam Software Group GmbHRevenue Intelligence Operations Manager, MarketingNY$141,700–$263,000 / yearThe Revenue Intelligence Operations Manager serves as a strategic partner to Marketing leadership, delivering accurate reporting, forecasting, and business insights that drive data-informed decisions. Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.
NewCommercial Construction Project Manager - Corporate Office HITT ContractingCommercial Construction Project Manager - Corporate OfficeNew York, NY$106,480–$145,200 / yearThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Manager - Capital Markets Operations and Technology Deloitte Touche Tohmatsu LtdManager - Capital Markets Operations and TechnologyJersey City, NJ$151,800–$265,600 / yearUnderstand the impact of key technology trends and workforce changes impacting our clients through engagement with innovative and emergent technologies, including cloud computing, big data and analytics, process automation, artificial intelligence / machine learning, and other digital strategies. A minimum of 8+ years working in the financial services or consulting industry related to any of the following Financial Services/capital markets industries: investment banking, broker-dealer, prime brokerage, wealth management, or related technology service provider.
Senior Manager, Event Logistics & Operations Yeshiva UniversitySenior Manager, Event Logistics & OperationsNew York, NY$74,000–$82,000 / yearWorking collaboratively with internal stakeholders and external partners, the Senior Manager translates event requirements into comprehensive operational plans and manages execution from planning through event completion. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.
Director, Provider Operations K Health IncDirector, Provider OperationsNew York, NY$160,000–$180,000 / yearWe're founded in 2016, headquartered in New York City, and backed by nearly $400 million from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners. As Director of Provider Operations, you''ll lead the teams responsible for ensuring our physicians and advanced practice providers (APPs) are licensed, credentialed, onboarded, scheduled, and ready to deliver exceptional care.
Assistant Director, Information Security Operations New York UniversityAssistant Director, Information Security OperationsNew York, New York$140,000–$160,000 / yearDrive a culture of security awareness to minimize risk and ensure the confidentiality, integrity, and availability of sensitive information (including ePHI) owned, controlled, and processed within the Student Health Center, working in close partnership with central NYU Information Technology Services. Demonstrated experience with security toolsets (e.g., SIEM, DLP, vulnerability management), identity and access management solutions, and cloud-based technology platforms (i.e., Amazon/AWS Virtual Private Cloud, other cloud services, Citrix Workspace, etc.).
NewFinance & HR Operations Associate CFSFinance & HR Operations AssociateHartsdale, NY$60,000–$70,000 / yearTeam members are empowered to grow professionally, work cross-functionally, and help drive operational excellence in support of the organization's broader mission. This mission-driven educational institution serves a dynamic and engaged community through a commitment to academic excellence, innovation, and student success.