Build and maintain solid relationships carrier sales representatives and Account Management teams Additional duties as assignedKnowledge, Skills, and/or Abilities: Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Strong Presentation/Speaking Skills - Effectively communicating with others in an individual or group environment to articulate the items or information needed Project Management - Taking ownership of the project and seeing it through to completion through complex problem solving, operational analysis, quality control analysis, technology design, and exceptional time management Multi-Tasking - Efficiently organize work and manage time in order to meet deadlines and remain on task with designated timelines Knowledge of benefits administration, healthcare reform, industry trends, carrier products and services preferred Ability to correspond on all financial issues in a clear, concise and persuasive manner Ability to effectively establish rapport, present information and respond to questions from managers, clients and coworkers Ability to work independently Strong Communication and analytical skills Less than 10% travel requiredEducation and/or Experience: Four-year college or university degree. Finance/Statistics/Mathematics is preferred or 6+ years of equivalent work experience 3‐5 years of related experience and/or training with a carrier, consultant or broker Strong Microsoft Excel skills required Microsoft Access and Microsoft Power BI and Power Query skills preferred Certificates, licenses, registration Employees required to possess or obtain the Ohio Life and Health License within 4 months of employment.