Screens calls, documents detailed messages and routes to the appropriate individual in a timely manner Schedules, reschedules, confirms, acknowledges, and cancels patient appointments including surgical and ancillary service Monitors daily schedules, notifying manager or all team members of potential issues or access opportunities Collects co pays/patient due balances General understanding of insurance plans with a greater detailed knowledge of the most frequently seen insurance plans Utilizes insurance verification system and takes appropriate action based on eligibility response Obtains patient consents and signatures, schedules follow-up appointments when indicated. As a member of Northern Light Health, an integrated statewide health delivery system, employees benefit from the stability, resource, and career pathways of a larger organization while working in a hospital that feels personal and connected.