UNKNOWN

FEED

OTHER

Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services. Managers should also spend their time monitoring inventory, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location.

At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.” Are you an experienced leader with a passion for cars? Our lube shop is looking for a Store Manager to oversee daily operations and lead our team. If you have experience in customer service, inventory management, and team leadership, we want to hear from you! Apply now to join our team.Oil Changers will provide you with all the training necessary to take your skills to the next level which will help you leverage your skills anywhere you go! Did we mention that we LOVE promoting from within?Pay Range is dependent upon experience.Nature of Work:Provide overall day-to-day direction to store personnel to provide efficient and quality service to customers. A Manager should spend appropriate time supervising and training technicians while monitoring employee to customer interaction. Managers should also spend their time monitoring inventory, completing required paperwork and enacting cost control measures to ensure the profitability and growth of the location. Your Benefits:<ul><li>Health insurance, dental and vision</li><li>Ancillary Benefit Options</li><li>Flexible spending account/Health savings account</li><li>401(k) with matching</li><li>Paid time off/Sick time</li><li>Employee discount</li></ul>Essential Job Functions:<ul><li>Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers.</li><li>Managers spend their time supervising & training technicians while monitoring employee to customer interactions.</li><li>Managers complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management.</li><li>Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services.</li><li>Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).</li><li>Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary.</li><li>Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.</li><li>Observe and comply with safety rules and regulations.</li><li>Ensure the store is opened and closed on time daily.</li><li>Make sure staff are properly scheduled to provide service.</li><li>Provide overall direction to personnel to meet and exceed store goals.</li><li>Monitor workflow to ensure that vehicles are serviced within specified time limits.</li><li>Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.</li><li>Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft.</li><li>Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.</li><li>Continuously educate employees on product/service offerings.</li><li>Make sure proper tools are on hand to do the job.</li><li>Set an example of superior service system performance and continuously train others on the same.</li><li>Complete daily, weekly and monthly paperwork on a timely basis.</li><li>Maintain adequate inventory levels; order supplies as needed.</li><li>Perform related duties as assigned.</li></ul>Knowledge, Skills and Abilities: <ul><li>To successfully perform the essential functions of the position, the employee must be able to read and write English. </li><li>Previous management/supervisory experience is required. </li><li>Good technical knowledge and math skills are required. </li><li>Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator. </li><li>The employee must be able to reach overhead to a height of four feet. Additionally, constant bending, stretching, and stair use are required.</li><li>The employee must be able to communicate effectively with customers, co- workers, Regional Manager and Corporate Personnel. Mobility is required.</li></ul>Scope of Position: This position reports to the Regional Manager and has direct supervisory responsibilities for all store personnel. This position is also an hourly rate and non-exempt position.Working Conditions: This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces and varying hot-cold temperatures may require limited travel.Major Accountabilities:<ul><li>Timeliness and quality of service provided.</li><li>Well-trained and efficient store management staff; effective employee relations.</li><li>Profitable and efficient stores; meet or exceed sales goals.</li><li>Effective and timely labor control.</li><li>Well maintained building and grounds.</li><li>Timely and accurate paperwork; timely and accurate data input in computer.</li><li>Effective and accurate cash controls.</li><li>Adequate inventory levels; timely purchasing of supplies.</li><li>Prompt and courteous customer service.</li><li>Safe work habits for self and store personnel, hold monthly safety meetings for staff.</li><li>Maintain a clean and proper uniform, practice good hygiene, and enforce these requirements for store personnel.</li><li>Act as a model of excellence for store personnel.</li><li>Communicate and enforce all company rules and policies.</li><li>Attend manager meetings each month.</li><li>Investigate promptly and accurately any customer service issues.</li><li>Investigate promptly and report any employee issues or concerns to supervisor and appropriate corporate personnel.</li><li>Follow and enforce all Environmental rules and policies.</li></ul>

Oil Changers

Oil Changers Store Manager

Billing

Calculators

Communication Skills

Corporate Policies

Corrective Action

Cost Control

Customer Relations

Customer Service Management

Customer Support/Service

Data Entry

Dental Insurance

Employee Relations

English Language

Exceeded Sales Goal

Expense Management

Expense Tracking

Flexible Spending Accounts

Groundskeeping

Hand Tools

Health Insurance

Heavy Equipment/Vehicles

Inventory Levels

Inventory Management

Investigative Reports

Mathematics

Operations

Order Supplies

People Management

Performance Analysis

Performance Reviews

Profit & Loss

Property Maintenance

Pumps

Purchasing/Procurement

QoS (Quality of Service)

Regulations

Resolve Customer Issues

Retail Management

Safety Compliance

Safety/Work Safety

Staff Training

Store Closing

Store Opening

Team Lead/Manager

Time Management

Time Tracking

Willing to Travel

Workplace Issues

BreezyHR

Monthly Crew Member Bonus: Directly related to performance in key areas such as, YOY car count growth, YOY sales growth, meeting minimum Service Averages, positive online reviews etc. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator.

At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.” If you are someone who's passionate about cars and wants to kick start your career in the automotive industry, we want to hire you!Oil Changers will provide you with all the training necessary to take your skills to the next level! Did we mention that we LOVE promoting from within?*Weekend availability required*Your Benefits: Health insurance, dental and vision Ancillary Benefit Options Flexible spending account/Health savings account 401(k) with matching Paid time off/Sick time Employee discount Supplemental Pay: (Not guaranteed) Monthly Crew Member Bonus: Directly related to performance in key areas such as, YOY car count growth, YOY sales growth, meeting minimum Service Averages, positive online reviews etc.. Tip Program: A collection of all tips reviewed via credit card transactions distributed amongst all crew members, excluding the store manager. The amount of tips that go to each crew member is based on the hours worked for the month.Essential Job Functions Include:<ul><li>Work as a team to ensure procedures are complete.</li><li>Observe and comply with safety rules and regulations.</li><li>Provide service to customer vehicles</li></ul><ul><li>Check and change car fluids and filters</li><li>Check vehicles' tire pressure</li><li>Provide specialized service including but not limited to transmission, differential, and radiator services</li></ul><ul><li>Note customer and maintenance information into computer.</li><li>Provide prompt and courteous customer service</li></ul><ul><li>Explain the service provided</li><li>Recommend additional services</li><li>Answer questions</li></ul><ul><li>Accept payment for services.</li><li>Maintain a clean work area (including grounds, restrooms, customer area, etc.)</li><li>Perform related duties as assigned.</li></ul>Knowledge, Skills and Abilities:To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course. Previous automotive experience is helpful but not required. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead. Some bending, stretching, and walking up/down the stairs will be used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.Scope of Position:This position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager and Assistant Manager and will rotate through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier).Working Conditions:This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces, and hot-cold temperatures.Major Accountabilities:<ul><li>Timeliness and quality of service provided.</li><li>Accurate and timely data input in computer.</li><li>Prompt and courteous customer service.</li><li>Clean and safe work area.</li><li>Safe work habits.</li><li>Clean and proper uniform usage, good hygiene.</li><li>Effective employee relations.</li></ul>

Lube Technician (952)

Automotive Industry

Card Processing

Credit Analysis

Revenue Growth

Team Player

Telephone Skills

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