What you'll do:Greet guests and process tickets, bookings, merchandise, and gift card salesAssist with waiver completion and verificationHandle payments and manage an accurate cash drawerGet guests set up with wristbands and footwear before they jumpCoordinate and monitor laser tag to keep it safe and funKeep redemption, arcade, and front-end areas clean, stocked, and organizedHandle opening and closing procedures and checklistsReport guest concerns, comments, or facility issues to your supervisorWhat we're looking for:A hardworking team player who's willing to pitch in wherever neededPrior cashier or customer service experience a plus, not requiredClear, friendly communication with guests and coworkers alikeWhat you get:Paid training and a real path to advancementRetirement savings for all employeesPerks across Momentum's brands: My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon, The Newport VentureLaunch Family Entertainment, Norwood MA. Launch Family Entertainment in Norwood is hiring Guest Service Associates to welcome every guest, get them set up with tickets and waivers, and keep the front of the park running smoothly, laser tag included.