The President & Chief Executive Officer of the NICB must demonstrate agile, transformative leadership, strategic vision married with curiosity, courage, sound operational capability, business acumen, analytical skills, good judgment, executive communication and presentation skills, and the ability and desire to engage a variety of internal and external stakeholders with a particular focus on the needs of customers (members). Determine and proactively respond to changing consumer behaviors coupled with fast evolving AI, STP and digital capabilities that will impact the way NICB supports member companies' interests related to insurance crime and fraud, to include effects on claim handling, fraud identification and SIU, the utilization of technology and investigative resources, partnerships with law enforcement, third parties, etc.