What You'll DoServe as the strategic business leader of the hotel's sales department, owning reactive and proactive sales activity, segmentation, catering, group, and business travel salesDevelop and implement the annual sales business plan and budget in alignment with property revenue goals and brand strategyOwn monthly, quarterly, and annual revenue goals, and lead weekly sales and pace meetings with the General Manager and Revenue ManagementBuild and grow relationships with key corporate, group, association, social, wedding, government, and business travel accountsContinuously prospect for new business through sales calls, outreach, networking, site tours, and structured prospecting plansOwn the group and catering pipeline from lead through turnover, ensuring contracts, deposits, and commercial terms are completed accurately and on timePartner with Operations to ensure rooming lists, resumes, BEOs, billing instructions, and VIP requirements are accurate and communicated on timePrepare and maintain accurate sales forecasts, analyze market trends, and monitor STR, RevPAR Index, and booking pace to identify market share opportunitiesEnsure all leads and RFPs (including Cvent) are responded to within established timelines, and maintain accurate records in Hyatt Envision and other CRM systemsCoordinate property-level marketing initiatives with Palette Hotels and Hyatt/JdV brand resourcesRecruit, hire, train, coach, and develop the sales team to deliver results and uphold a people-first cultureManage the sales budget, maintain required reporting, and ensure satisfactory results on brand QA and ownership auditsWhat We're Looking ForProven senior sales leadership experience in a hotel environment, ideally with group, catering, and business travel sales experienceStrong track record of revenue growth, account development, and team leadershipExperience with CRM/sales systems (Hyatt Envision or similar) and lead management platforms (Cvent)Strong analytical skills, with the ability to interpret market data, forecasts, and performance reportsExcellent communication, negotiation, and relationship-building skillsAbility to sit for extended periods for administrative work, and stand/walk during property tours and client visitsAbility to lift, push, or carry up to 20 lbs. You'll lead the property sales team, drive proactive and reactive selling efforts, and ensure that every piece of business sold is accurately contracted, communicated, and executed in partnership with Revenue Management, Food & Beverage, Front Office, and Operations.