Fort Myers, FL26 days ago
This position oversees the Guest Services department, representing VTrips brand and vision, taking ownership of the customer experience from start to end, communicating with customers via calls, texts, and emails, delivering a positive experience with every touch point, request, and action. With the objectives to maximize revenue in each property and provide exceptional support, they lead the team in building lasting relationships, growing VTrips' base of loyal clientele and strengthening the company's reputation in the marketplace.