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Set up sales appointments with all customers with the focus that all customers are prospective long-term customers. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention.

Modern Chevrolet of Winston-Salem has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist­ to work in our BDC department. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available.Job Responsibilities:<ul><li>Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models</li><li>Managing internet inquiries through dealership website and other online channels</li><li>Setting up customer appointments for sales department</li><li>Assist customers with products and services sold at the dealership in order to present features and benefits to customers</li><li>Follow through on customer leads and build relationships with clients to close sales</li><li>Grow internet sales business and expand current customer base.</li></ul>Benefits Include:<ul><li>Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD</li><li>401-k eligibility after one year</li><li>Flexible Schedule</li><li>Paid time off</li><li>Paid Holidays</li><li>Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.</li></ul> and Monthly Bonus Opportunities<ul><li>Apply today!</li></ul>Qualifications- No Automotive Experience Necessary- Must have a flexible schedule and be able to work some Saturdays within a 5-day work week- Must be self-motivated and performance driven- Must be able to attend training-Excellent customer service and negotiation skills-Strong written and verbal communication skills-Highly organized with the ability to learn quickly-Strong computer and typing skills-Positive, can-do attitude-Professional and personable demeanor- Proven experience in sales-High School Diploma or GED required.- Auto sales preferred but not required Responsibilities<ul><li>This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention.</li><li>Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models.</li><li>Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.</li><li>Obtain customer information and keep accurate database.</li><li>Maintain a dealership standard for response time.</li><li>Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.</li><li>Managing internet inquiries through dealership website and other online channels</li><li>Setting up customer appointments for sales department</li><li>Follow through on customer leads and build relationships with clients to close sales.</li><li>Grow internet service business and expand current customer base.</li></ul>Handle minor customer complaints and misunderstandings.Must be available to work weekends, nights and holidays.

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Business Development Representative Modern Chevrolet, LLC

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