Online Client Service Representative The Armory OperationsOnline Client Service RepresentativeOrlando, FloridaThe main goal is to convert online leads into sales and support existing customers across phone, email, text, live chat, CRM, social media, and third-party platforms (like GunBroker and Guns.com).Key ResponsibilitiesSales & Lead Conversion: Respond rapidly to web inquiries, handle phone orders, assist with online checkouts, offer price matching, and use promo codes to close sales. Our Core Values of Integrity, Customer Service and Respect are embodied in each of our professional team members and we will happily dedicate as much time as necessary to assist customers with our products, services, safety practices and the lifestyle of firearms ownership!
Online Client Service Representative THE ARMORY OPERATIONS INCOnline Client Service Representativeorlando, FLThe Online Client Services Representative is responsible for maximizing conversion of digital leads into paying customers by providing expert-level support across all online communication platforms. This role is the digital face of The Armories—engaging with new and existing customers via incoming & outgoing phone calls, email, website chat, GunBroker, CRM, and social channels.
Manager, UCF Online Marketing University of Central FloridaManager, UCF Online MarketingOrlando, FLResponsibilities: Campaign Strategy & Management: Lead and manage cross-platform marketing strategy and campaigns across UCF's portfolio of online programs, including marketing plans, channel mix, and investment across programmatic advertising, SEM/SEO, email automation, and landing pages. Preferred Qualifications: Experience developing and executing multi-channel digital marketing campaigns, including paid media, SEM/SEO, programmatic advertising, email automation, and landing page optimization, across a large portfolio of programs, products, or services.