Acts as a receptionist for the unit - Answers, screens and routes telephone calls correctly, assists patients', families and the public, answers nurse/patient intercom system and relays information to responsible person, contacts patients' family or doctor as directed, ascertains identity of all persons, faxes medical information to physicians and Insurance carriers as requested. As a member of the Patient Care Centered Team, the Information Associate provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff.