28 Results for

Online Customer Service Jobs in Framingham, MA

Jobs

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information Technology

Washington

Our work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

30+ days ago

Help Desk Lead/CAB Manager ValidaTek Inc

Arlington, VA

Summary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.

30+ days ago

Help Desk Specialist I Shift Lead (Copyright) Computer World Services Corp

Washington, DC

$55,000–$65,000 / year

The Help Desk Specialist I - Lead serves as the senior resource and daily point-of-contact for Help Desk Specialists providing first-contact technical and customer service support. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

30+ days ago

Director of Information Technology IREX

Washington, District of Columbia

$160,000–$190,000 / year

With deep expertise, a forward-looking vision, and world-class practices in AI for Education, Future-Ready Workforce, Higher Education Solutions, Leadership Development, and Online Safety, IREX delivers innovative and proven solutions that help people, institutions, and communities thrive in a rapidly changing world. Influence and guide non-technical stakeholders by clearly explaining technology options, trade-offs, risks, and implementation impacts in accessible terms, building understanding and support for technology decisions and organizational change.

16 days ago

Supervisory Information Technology IT Specialist Security US Department of State

Arlington, VA

$169,279–$197,200 / year

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and. Qualifying specialized experience must demonstrate the following: Experience leading strategic planning efforts for the integration of existing and new technical security systems into the Bureau's IT enterprise infrastructure; Experience evaluating security technology operations to recommend solutions to reduce vulnerability to cybersecurity/information security threats; AND.

2 days ago

Systems Administrator 2 - Windows & UNIX Mission Operations Navius Technologies

Annapolis Junction, Maryland

The ideal candidate will bring strong technical troubleshooting skills, deep experience with UNIX and Windows operating systems, and a proactive approach to optimizing system performance and reliability. About the Role Navius Technologies is seeking an experienced Systems Administrator 2 to provide Tier I and Tier II IT support in a fast-paced, mission-focused environment.

30+ days ago

IT Specialist AI-CLOUD ENGINEER US Department of State

Washington, DC

$143,913–$187,093 / year

Your qualifications will be evaluated on the following competencies: Knowledge of cloud computing and IT principles, concepts and methods; Knowledge of Zero Trust architecture principles and security architecture best practices; Skill in communicating complex technical concepts; Ability to interpret complex regulatory and compliance requirements; Skill in tuning automated scanning tolls to reduce false positives; In describing your experience, please be clear and specific. Personal Service Contractors entering on duty with prior qualifying service, as defined by OPM, may have their service computation dates updated to credit their years of applicable prior service for higher annual leave accrual rates.

6 days ago

Linux Systems Administrator - Quality Assurance Leidos

Laurel, Maryland

The Leidos Intel Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support Intelligence Community customers as they address evolving national security challenges. August 18, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

30+ days ago

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Online Customer Service Jobs in Framingham, MA

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information Technology

Help Desk Lead/CAB Manager ValidaTek Inc

Help Desk Specialist I Shift Lead (Copyright) Computer World Services Corp

Director of Information Technology IREX

Supervisory Information Technology IT Specialist Security US Department of State

Systems Administrator 2 - Windows & UNIX Mission Operations Navius Technologies

IT Specialist AI-CLOUD ENGINEER US Department of State

Linux Systems Administrator - Quality Assurance Leidos

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