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As a Customer Service Representative - State Farm Agent Team Member with Robert Shimabuku - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for team members with a strong attitude, solid work ethic, and a coachable mindset who want to grow in a positive, balanced environment.

Benefits: <ul><li>Simple IRA</li><li>License reimbursement</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li><li>Vision insurance</li></ul> ABOUT OUR AGENCY: I opened my agency in 2011 after working as a mortgage banker, bringing a strong background in financial guidance and relationship-building into agency ownership. I attended the University of Hawaii, played college baseball, and today I’m married with five children. Faith, family, and finances are core values in both my life and the way our agency operates. Outside the office, I enjoy martial arts and staying active. Our team includes seven members who work closely together and genuinely enjoy the environment we’ve built. We offer Casual Fridays, PTO, a Simple IRA plan with 2% match, and 100% employer-paid medical, dental, and vision benefits. Our culture is laid-back, fun, and family-oriented — a place where people get along, support one another, and do meaningful work. We’re looking for team members with a strong attitude, solid work ethic, and a coachable mindset who want to grow in a positive, balanced environment. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Robert Shimabuku - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>

Robert Shimabuku - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Bank Management

Baseball

Claims Processing

Community Support

Customer Experience

Customer Relations

Customer Support/Service

Dental Insurance

Detail Oriented

Health Insurance

Insurance

Interpersonal Skills

Mortgage

Multitasking

Reimbursement

Resolve Customer Issues

Revenue Growth

Track Customer Issues

Training/Teaching

Vision Plan

Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required for the position sought.

Benefits: <ul><li>Bonus based on performance</li><li>Competitive salary</li><li>Health insurance</li><li>Paid time off</li><li>Training & development</li></ul> 

 Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services products. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent. Competencies Expected for This Role Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams. As an Agent Team Member, you will receive... <ul><li>Hourly pay plus commission/bonus</li><li>Health benefits</li><li>Paid time off (vacation and personal/sick days)</li></ul>Additional Desired Abilities/Competencies <ul><li>Interest in marketing products and services based on customer needs</li><li>Excellent communication skills - written, verbal and listening</li><li>Excellent interpersonal skills</li><li>People-oriented</li><li>Self-motivated</li><li>Detail oriented</li><li>Ethical and Honest</li><li>Experience in a variety of computer applications, particularly Windows</li><li>Ability to work in a team environment</li><li>Ability to effectively relate to a customer</li><li>Establish customer relationships and follow up with customers, as needed.</li><li>Maintain a strong work ethic with a total commitment to success each and every day.</li></ul>  This position will be with a State Farm independent contractor agent, not with State Farm Mutual Automobile Insurance Company ("State Farm"). Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required for the position sought. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. “State Farm Insurance is an equal opportunity employer”.

Zachary Pacleb - State Farm Agent

Auto Insurance

Communication Skills

Financial Services

Health Plan

Licensing

Marketing

Microsoft Windows Operating System

Presentation/Verbal Skills

Risk Management

Training Program

Writing Skills

As a Customer Service Representative - State Farm Agent Team Member with Hope Chu Hing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Over the years, I’ve built an office focused on teamwork, flexibility, and helping both customers and team members succeed.

Benefits: <ul><li>Simple IRA</li><li>License reimbursement</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> ABOUT OUR AGENCY: Our agency opened in 2016, and I’ve been with State Farm since 2002. Over the years, I’ve built an office focused on teamwork, flexibility, and helping both customers and team members succeed. Family is very important to me. I have two sons and love spending time traveling, going on cruises, and enjoying the beach. Those interests help remind me how important balance is between work and life outside the office. I’m also involved in the community through the Hawaii Chamber of Commerce and enjoy staying connected to the people and businesses in the area. For our team, we offer a very flexible work environment, maternity and paternity leave, opportunities for personal and professional development, a Simple IRA, health benefits, and licensing reimbursement. Our office culture is laid back and supportive. We’re looking for someone with a go-getter mentality who takes initiative, stays motivated, and is a self-starter. If you’re someone who enjoys working in a flexible environment while still being driven to succeed, this could be a great fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Hope Chu Hing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>

Hope Chu Hing - State Farm Agent

Team Player

Online Customer Service Jobs in Hilo, HI

Online Customer Service Jobs in Hilo, HI

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Online Customer Service Jobs in Hilo, HI

Customer Service Representative - State Farm Agent Team Member Robert Shimabuku - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Zachary Pacleb - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Hope Chu Hing - State Farm Agent

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