Retail Customer Service Lead PetSmartRetail Customer Service LeadSalt Lake City, UTPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
NewHVAC/R Service Technician - Light Commercial CoolSysHVAC/R Service Technician - Light CommercialSalt Lake City, UT$22–$40Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. Provides repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
New["Customer Service Representative - UniFirst","Customer Service Representative - UniFirst"] UniFirst["Customer Service Representative - UniFirst","Customer Service Representative - UniFirst"]Salt Lake CityThe fabric of UniFirst is woven from itsvery uniquefamily culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a2 billion-dollarorganization.?. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.
New["Customer Service Representative","Customer Service Representative"] Alphagraphics["Customer Service Representative","Customer Service Representative"]LaytonWe are a locally owned printing, marketing, and visual communications company and we are looking for an enthusiastic team player to join our team. High School diploma or GED required, college education in Marketing, Communications or Business preferred.
New["Customer Service Representatives","Customer Service Representatives"] University of Utah["Customer Service Representatives","Customer Service Representatives"]Salt Lake CityUnder the supervision of the Visitor Services Supervisor the Visitor Services Specialist's primary responsibility is to deliver excellent customer service by welcoming guests to the Museum, maintaining knowledge of exhibitions, events, Museum departments, processing transactions accurately, guiding visitors in the right direction as questions arise, and properly facilitating our public programs. EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
New["Customer Service Representative","Customer Service Representative"] U Haul["Customer Service Representative","Customer Service Representative"]West Valley CityThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
New["Customer Service Representative","Customer Service Representative"] Elwood Staffing["Customer Service Representative","Customer Service Representative"]West JordanSince our founding, we've helped food producers around the world streamline their lines, reduce waste, and deliver consistent, high-quality products—tray after tray, day after day. Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including: Medical/Vision/Dental/Rx plans.
New["Customer Service Representative III","Customer Service Representative III"] Serco Inc.["Customer Service Representative III","Customer Service Representative III"]Salt Lake CityTwo years of experience as a Customer Service Representative or at least one year demonstrated experience to handle inquiries that are moderately complex, or unusual problems requiring a customized communication solution or information and assisting Level 1 and Level 2. Previous experience working on the PBGC contract. In compliance with state and local laws regarding pay transparency, the hourly rate of pay is $21.54; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
New["Customer Service Representative","Customer Service Representative"] Western Heating and Air Conditioning["Customer Service Representative","Customer Service Representative"]SandyThe Digital Champion CSR, will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face. Job Responsibilities: Serve as the primary champion for digital customer interactions, ensuring timely responses and an exceptional customer experience.
New["Customer Service Representative","Customer Service Representative"] DGI Supply["Customer Service Representative","Customer Service Representative"]Salt Lake CityRemoteThe Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization's products and services. Proven ability to use operating systems and other third-party software to service customer needs effectively; including Microsoft Office (Word, Outlook, Excel, Teams) and Prophet21 (ERP).
New["Customer Service Representative","Customer Service Representative"] Traveling with Michaila["Customer Service Representative","Customer Service Representative"]Salt Lake CityRemoteYou will work closely with assigned advisors to help manage client requests, answer questions, and provide timely updates related to planning, scheduling, and confirmations. In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.
New["Part Time As Needed Patient Access Customer Service Representative","Part Time As Needed Patient Access Customer Service Representative"] R1 RCM["Part Time As Needed Patient Access Customer Service Representative","Part Time As Needed Patient Access Customer Service Representative"]Sandy$17.60–$25.25 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.?. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
New["Customer Service Representative","Customer Service Representative"] Postnet["Customer Service Representative","Customer Service Representative"]West Valley CityUnder the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
New["Customer Service Representative","Customer Service Representative"] WaFd Bank["Customer Service Representative","Customer Service Representative"]Salt Lake CityAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another.
New["Customer Service Representative","Customer Service Representative"] Graybar["Customer Service Representative","Customer Service Representative"]Salt Lake CityLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
New["Customer Service Representative","Customer Service Representative"] Orion Advisor Solutions["Customer Service Representative","Customer Service Representative"]Lehi$19.82–$26.16 / hourInternal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Interact and partner effectively for all processing issues, metrics, and coordinated activities across all appropriate internal business teams.
New["Customer Service Representative","Customer Service Representative"] Hired By Matrix["Customer Service Representative","Customer Service Representative"]South JordanFunctional support areas include Cash Management products and services, Online and Mobile app, and general account or financial related inquiries. Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
New["Customer Service Representative","Customer Service Representative"] Larry Green Chevrolet["Customer Service Representative","Customer Service Representative"]CottonwoodIf you enjoy connecting with people, solving problems, and creating great experiences, this is the perfect opportunity to grow your career in a supportive and upbeat environment. At Larry Green Chevrolet, we're looking for a motivated, friendly, and customer-focused individual to join our team as a Customer Service Representative!
New["Customer Service Representative","Customer Service Representative"] Intermountain Home Services["Customer Service Representative","Customer Service Representative"]SandyPosition Mission: To deliver excellent customer service by answering and making calls, booking appointments, and providing helpful, timely communication that supports customer trust, loyalty, and company growth. Overview: Join Intermountain Home Services' Customer Care team as a Customer Service Representative supporting homeowners across multiple home service brands.
New["Customer Service Representative - Store (PT)","Customer Service Representative - Store (PT)"] Dollar Express Stores LLC["Customer Service Representative - Store (PT)","Customer Service Representative - Store (PT)"]MidvaleKey priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
New["Customer Service Representative 1st shift $20/hr","Customer Service Representative 1st shift $20/hr"] Stanley Black and Decker["Customer Service Representative 1st shift $20/hr","Customer Service Representative 1st shift $20/hr"]Salt Lake CityResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
New["Customer Service Representative","Customer Service Representative"] Closet Factory["Customer Service Representative","Customer Service Representative"]Salt Lake City$19–$21 / hourWe are searching for another member to add to our close-knit team of individuals in customer service in the Salt Lake City area. All clients need to be handled with care so we are looking for those individuals with great customer service skills.
New["Senior Customer Service Representative","Senior Customer Service Representative"] England Logistics["Senior Customer Service Representative","Senior Customer Service Representative"]Salt Lake CityThe CSR will collaborate with credit, collections, and operations, sales and various other internal departments to resolve Client account issues or concerns. England Logistics is one of the fastest growing third party logistics and supply chain management companies in North America.
New["Customer Service Agent","Customer Service Agent"] LifeVantage Corporation["Customer Service Agent","Customer Service Agent"]SandyAnswer inbound calls and respond to customer requests* Build rapport with customers by greeting them in a courteous, friendly, and professional manner* Research possible distributor related issues using inside resources to resolve problems promptly and courteously* Upsell/mention promotions and other products on phone calls* In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions* Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity* Perform other duties as assigned by managementEducation and/or Experience* High School diploma or equivalent* One to three years related customer service experience and/or training, or equivalent combination of education and experience* Background in Network Marketing is a plusWork at Home Requirements:* You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date.* Have dedicated cable, DSL, or fiber internet services of at least 50mb/s* A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service* This position requires the employee to both reside and work in the state of Utah.
New["Temporary Customer Service Representative Salt Lake City, UT","Temporary Customer Service Representative Salt Lake City, UT"] Cosentino["Temporary Customer Service Representative Salt Lake City, UT","Temporary Customer Service Representative Salt Lake City, UT"]Salt Lake City$20–$23 / hourAs a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our companyby assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, order confirmations, and invoicing and collections. Support the sales team by, preparing sample shipments for customers and end-users, checking stock of materials when requested, as well as highlighting any possible stock issues that may arise to help them achieve and exceed sales targets.
New["Customer Service Representative - Seasonal","Customer Service Representative - Seasonal"] Williams-Sonoma Inc. Customer Care Centers["Customer Service Representative - Seasonal","Customer Service Representative - Seasonal"]Salt Lake CityChromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Internet based speed tests measure speeds to your residence , and may not be indicative of actual speeds to your computer.
Customer Service Representatives University of UtahCustomer Service RepresentativesSalt Lake City, UTNo VP Area Academic Affairs Department 02198 - Finance & Ops Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 16.00 Close Date 10/15/2026 Priority Review Date (Note - Posting may close at any time) Job Summary. Open Date 07/15/2026 Requisition Number PRN17113N Job Title Customer Service Representatives Working Title Customer Service Representative Career Progression Track S00 Track Level S2 - Intermediate FLSA Code Nonexempt Patient Sensitive Job Code?
New["Customer Service Representative (Full-Time) - Day Shift","Customer Service Representative (Full-Time) - Day Shift"] XPO Logistics["Customer Service Representative (Full-Time) - Day Shift","Customer Service Representative (Full-Time) - Day Shift"]Salt Lake CityCustomer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery. XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.
Customer Service Representative - UniFirst UniFirst CorpCustomer Service Representative - UniFirstSalt Lake City, UTThe fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.
New["Customer Service Representative, Associate","Customer Service Representative, Associate"] Accendra Health["Customer Service Representative, Associate","Customer Service Representative, Associate"]Salt Lake CityThe representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With more than 6,000 teammates across a nationwide network of over 250 service locations across our Apria and Byram Healthcare brands, we have the reach and expertise to make home-based care work better for everyone.
New["Day Porter - Customer Service Representative","Day Porter - Customer Service Representative"] SBM Management Services["Day Porter - Customer Service Representative","Day Porter - Customer Service Representative"]LehiFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers - SBM. Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
New["Customer Service Rep","Customer Service Rep"] Packaging Corporation Of America["Customer Service Rep","Customer Service Rep"]Salt Lake City$46,000–$57,500 / yearTwo (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
New["Customer Service Representative","Customer Service Representative"] R.C. Willey["Customer Service Representative","Customer Service Representative"]Salt Lake City$17.75–$18.25 / hourRC Willey is looking for a friendly, motivated, and customer-focused Customer Service Representative to join our Intermountain Distribution Center team in Salt Lake City. Receive and respond to customer calls regarding questions, concerns, deliveries, sales, and service-related issues.
New["Customer Service Representative","Customer Service Representative"] Circle K Stores["Customer Service Representative","Customer Service Representative"]CottonwoodYou are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.
New["Customer Service Representative","Customer Service Representative"] Motion & Flow Control Products["Customer Service Representative","Customer Service Representative"]Salt Lake City$23–$25 / hourPhysical Demands and Work Environment: Work environment mainly office, but may vary including warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers. Primary Duties: Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
New["Customer Service Representative","Customer Service Representative"] SBM Management Services["Customer Service Representative","Customer Service Representative"]Salt Lake City$16–$17 / hourFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers - SBM. Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Customer Service Representative - English/Spanish Security Finance CorpCustomer Service Representative - English/SpanishSalt Lake City, UTWe are a leader in the financial services industry since 1955 and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Join our Talent Network Skip to main content Menu Careers Home Search Jobs Saved Jobs Loading job Back to Search Results Previous Opportunity Next Opportunity.
Customer Service Representative LaytonCustomer Service RepresentativeLayton, UtahWe are a locally owned printing, marketing, and visual communications company and we are looking for an enthusiastic team player to join our team. High School diploma or GED required, college education in Marketing, Communications or Business preferred.
Insurance Customer Service Representative III (Licensed) Entrata IncInsurance Customer Service Representative III (Licensed)Lehi, UT$20.10–$31.54 / hourHonored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.
New["Customer Service Representative","Customer Service Representative"] Lynden Door["Customer Service Representative","Customer Service Representative"]Salt Lake City$24–$27 / hourContribute to a collaborative, team-oriented work climate that supports our Statement of Purpose: Work with team members to develop professionally and flourish as we strive to successfully exceed customer needs. Process customer calls, information requests, order delays, and backorders and track order status and confirmations in an accurate, efficient, and timely manner.
New["Customer Service Representative","Customer Service Representative"] Friendly Plumber Heating & Air["Customer Service Representative","Customer Service Representative"]SandyThe Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face. Just Right Heating, Cooling & Plumbing is a heating and cooling company that was formally started in 2004, but our founder, Dan Dearden, started in the business back in 1977.
Customer Service Representative - WORK FROM HOME YourMechanicCustomer Service Representative - WORK FROM HOMESalt Lake, UtahResponsibilities: - Provide high quality service and support to both customers and partners via phone, email, and chat/text- Solve problems and thoughtfully address issues experienced by customers and partners- Act as internal advocate for our customers and fleet partners by relaying user feedback and offering suggestions to improve our service and operations Requirements: - Minimum 1-2 years of experience in customer service- Strong attention to detail and the ability to multi-task- Experience providing support via phone, email, and chat- A smile in your voice and the natural ability to turn a frown, upside down- Positive attitude and passion for success- Exceptional time management skills- The ability to thrive in a fast-paced, dynamic environment- Tech savvy with Mac and iOS experience- Able to type 50+ WPM - College degree or equivalent work experience Benefits: - Excellent benefits (Medical, Dental, and Vision)- Flexible PTO policy- Work from home! Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.
New["Customer Service Representative","Customer Service Representative"] Continental Machines["Customer Service Representative","Customer Service Representative"]Salt Lake CityRemoteThe Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization's products and services. Proven ability to use operating systems and other third-party software to service customer needs effectively; including Microsoft Office (Word, Outlook, Excel, Teams) and Prophet21 (ERP).
Retail Customer Service Representative BountifulRetail Customer Service RepresentativeBountiful, UtahWe are a locally owned printing, marketing, and visual communications company and weare looking for an enthusiastic team player to join our team. Customer Service RepresentativeWe are looking for anambitious and experienced customer service representative to work full time at our center.
New["Customer Service Rep","Customer Service Rep"] Packing Corp of America["Customer Service Rep","Customer Service Rep"]Salt Lake City$46,000–$57,500 / yearTwo (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders.
Dispatch Customer Service Representative - Salt Lake City, UT CRH PlcDispatch Customer Service Representative - Salt Lake City, UTSalt Lake City, UTWe strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. Position Overview: This is a skilled position with a primary responsibility to provide "on time" service to the customer and to control the flow of equipment and manpower at their respective plants.
(Bilingual) Customer Service Representative American Tire Distributors Inc(Bilingual) Customer Service RepresentativeUTBuilds Customer Loyalty - Ability to make every customer interaction positive; Balances appropriate focus on tasks and service, Collaborates with team members to best serve customers, Demonstrates respect for the customer, Describes impact of customer experience, Empathizes with customers, Explains customer experience and related loyalty metrics, Focuses on simplicity when addressing the customer, Identifies important interaction points with customers, Leverages available resources to meet customer needs, Provides solutions to the customers' problems, Recognizes importance of customer loyalty, Services diverse customers, Takes responsibility for addressing customer concerns. Strengthens Customer Connections - Connects on a personal level~Demonstrates a willingness to help customers~Chooses customer-focused words and phrases~Acknowledges what the customer says~Affirms the customer's choices~Appreciates what the customer does~Assures the customer of the organization's commitment~Transitions a customer to another service provider~Avoids technical or industry-specific jargon.
Customer Service Representative - Water Industry Experience preferred Fresh Water Systems, Inc.Customer Service Representative - Water Industry Experience preferredSalt Lake City, UTActivities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer, and operate and monitor various equipment. Some type of water industry experience (water filtration, fluid components, plumbing) preferred, PC skills, knowledge of online shopping, good typing and data entry skills, patience, good listening skills, and the ability to pay attention to the details.
Customer Service Representative XyngularCustomer Service RepresentativeLehi, UTIn between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. A Member Service Representative day can vary each day by attending weekly training meetings, reviewing personal development goals with your supervisor in a 1:1 meeting, or just hanging out with your coworkers.
Remote Customer Service Representative Escape Travel by JonelleRemote Customer Service RepresentativeSalt Lake City, UTRemoteThe Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems.