94 Results for

Online Customer Service Jobs in Montclair, NJ

Jobs

Federal Sales Engineer, DoW Horizon 3 AI, Inc

Washington, DC

Remote

$230,000–$270,000 / year

Were committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox" security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Technical expertise - Must demonstrate deep knowledge of our cybersecurity products and services, assisting the sales team in presenting and position them to prospects and clients.

17 days ago

Data Scientist/Analyst Censeo Consulting Group

Washington, DC

Remote

$80,000–$160,000 / year

Data Scientist/Analyst - Department of State The Position: We are seeking driven, thoughtful candidates with experience in impact/performance assessments and data visualization to support impactful initiatives for our Federal clients at the U.S. Department of State (DOS) .As a Data Scientist/Analyst with Censeo, you will support economic and performance analysis and reporting for a key Department of State program. The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost.

30+ days ago

Lead DevSecOps Engineer ICF

Reston, Virginia

Remote

Experience collaborating with Cloud Data Architects, Security Leads, RMF/ATO personnel, Agile Delivery Managers, SRE teams, QA teams, and Government stakeholders to ensure secure, auditable, and supportable platform operations. Experience leading Site Reliability Engineering (SRE) practices including observability, monitoring, incident response, operational readiness, service-level objectives (SLOs), service-level indicators (SLIs), reliability engineering, and production support models.

6 days ago

Senior Federal Account Executive, Civilian Horizon 3 AI, Inc

Washington, DC

Remote

Working understanding of offensive security and vulnerability management concepts - penetration testing, attack paths, lateral movement, privilege escalation, Active Directory weaknesses, and the practical limits of scanner-based vulnerability programs - sufficient to lead a credible technical conversation without an SE in the room. Navigate federal procurement end to end, selecting and executing through the appropriate vehicle (GSA schedules, GWACs/IDIQs, SEWP, P1 Marketplace, BPAs, agency-specific contracts) and managing quoting, sole-source justification, and small-business set-aside considerations with RevOps, Legal, and Finance.

30+ days ago

Microsoft Certified Solutions Expert in Cloud Platform and Infrastructure HarmonyTech

Washington, DC

Remote

Full time

The Cloud Platform and Infrastructure Engineer owns the platform underneath everything the program delivers: the Microsoft 365 and SharePoint Online tenant, the identity and access model, the Azure data services behind the Power BI portfolio, and the migration of applications and databases into the cloud. Required Certifications At least one current Microsoft role-based expert certification: Microsoft 365 Certified: Administrator Expert (MS-102) (Preferred) or Microsoft Certified: Azure Solutions Architect Expert (AZ-305).

14 days ago

Senior Delivery Lead – Federal Grants & Head Start JBS International

North Bethesda, MD

Remote

Experience in federal monitoring of early childhood programs, fiscal management of early childhood programs, facilities and/or early childhood learning environments, child health and safety, and Head Start program options, the Full Enrollment Initiative (FEI) and changes in scope (CiS). As project leadership, they play a strategic role in ensuring project success through effective implementation of JBS project management best practices and serve as a key liaison between project teams, clients, and JBS leadership.

30+ days ago

Data Scientist, Python And AWS OpenDataJobs

Washington, DC

Remote

$78,000–$147,000 / year

We support your development across assignments and clients through extensive onboarding, sponsored professional certifications such as the Data Management Capability Assessment Model (DCAM) and AWS technical certifications, and rotation across functions to expand your skills and perspective. As a Benefit Corporation, our commitment runs three ways: real, measurable value for our clients; government that works better for the public; and a team that makes everyone in it better.

5 days ago

Federal Sales Engineer, DoW Horizon3

Washington

Remote

We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Technical expertise - Must demonstrate deep knowledge of our cybersecurity products and services, assisting the sales team in presenting and position them to prospects and clients.

19 days ago

Assessment Specialist -Closed Captioning – FCC Compliance (Remote, Part Time) TestPros

Sterling, VA

Remote

Part time

This role evaluates television devices for compliance with FCC closed captioning requirements, focusing on caption quality during video playback and the accessibility and usability of closed caption display settings within the TV user interface. TestPros considers several factors when extending an offer, including but not limited to, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications.

30+ days ago

SAP Concur Consultant Censeo Consulting Group

Washington D.C., DC

Remote

$90,000–$140,000 / year

Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service. Applies T&E or other business system project management experience to communicate and coordinate resolution to complex project issues involving technical topics including software/solution validation, business system integration, and security accreditation activities.

30+ days ago

Project Analyst - GSA Censeo Consulting Group

Washington D.C., DC

Remote

Full time

Censeo is seeking a customer-focused and detailed-oriented Project Analyst to support the GSA and other federal client agencies by providing support to the Customer Engagement Team during the transition to the GO.gov e-gov travel services (ETS) shared service. Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost.

30+ days ago

GO.gov (Concur) Implementation Manager Censeo Consulting Group

Washington D.C., DC

Remote

Full time

Defines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as an Implementation Manager to support federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.

14 days ago

Project Manager - IRS Censeo Consulting Group

Washington, DC

Remote

Full time

Quality Assurance/ User Acceptance Testing Lead: Establishes and enforces acceptance criteria, supports and implements Quality Assurance (QA) and Quality Control (QC) processes, designs and executes pilot evaluations and testing methods, mitigates risk associated with deliverable rejection or rework and ensures all deliverables are met. Working with diverse stakeholders across the IRS, the team will leverage operational analysis, process improvement, workforce planning, change management, performance measurement, and emerging technologies to enhance service delivery, strengthen data security and identity verification processes, optimize staffing and resource allocation, and develop reporting and analytics capabilities that support real-time decision-making.

30+ days ago

IT Security, Systems & QA Specialist - IRS Censeo Consulting Group

Washington, DC

Remote

Full time

30+ days ago

Senior Technical Recruiter Seekr

Reston, Virginia

Remote

Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society’s most sensitive and vital systems. Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control.

26 days ago

Senior Federal Account Executive, Civilian Horizon3

Washington

Remote

Working understanding of offensive security and vulnerability management concepts — penetration testing, attack paths, lateral movement, privilege escalation, Active Directory weaknesses, and the practical limits of scanner-based vulnerability programs — sufficient to lead a credible technical conversation without an SE in the room. Navigate federal procurement end to end, selecting and executing through the appropriate vehicle (GSA schedules, GWACs/IDIQs, SEWP, P1 Marketplace, BPAs, agency-specific contracts) and managing quoting, sole-source justification, and small-business set-aside considerations with RevOps, Legal, and Finance.

30+ days ago

Senior Federal Compliance Analyst Horizon 3 AI, Inc

Remote

$115,000–$186,000 / year

Were committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox" security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. We are seeking a Senior Federal Compliance Analyst to serve as the focal point for Horizon3's Federal Compliance Program, focused on the security posture and compliance strategy, build-out, and continuous management of our DoW Impact Level 4 (IL4) and Impact Level 5 (IL5) offerings.

30+ days ago

Change Management & CX Specialist - IRS Censeo Consulting Group

Washington, DC

Remote

Full time

Working with diverse stakeholders across the IRS, the team will leverage operational analysis, process improvement, workforce planning, change management, performance measurement, and emerging technologies to enhance service delivery, strengthen data security and identity verification processes, optimize staffing and resource allocation, and develop reporting and analytics capabilities that support real-time decision-making. We are seeking candidates to serve as Functional Specialists and Leads in the following areas: Customer Experience Specialist: Captures taxpayer and employee needs, performs journey mapping and qualitative research, quantifies pain points in the service-delivery model, and translates insights into future-state design requirements.

30+ days ago

Workforce & Process Improvement Specialist - IRS Censeo Consulting Group

Washington, DC

Remote

Full time

Working with diverse stakeholders across the IRS, the team will leverage operational analysis, process improvement, workforce planning, change management, performance measurement, and emerging technologies to enhance service delivery, strengthen data security and identity verification processes, optimize staffing and resource allocation, and develop reporting and analytics capabilities that support real-time decision-making. This role supports the Internal Revenue Service (IRS) in modernizing its nationwide network of more than 350 Taxpayer Assistance Centers (TACs), which provide critical in-person services to taxpayers seeking assistance with tax law inquiries, account resolution, identity verification, and other tax-related needs.

30+ days ago

335 - Strategic IT Solutions Architect - Tech Lead at HHS - Signing Bonus Next Phase Solutions and Services, Inc.

Columbia, MD

Remote

$115,000–$200,000 / year

Next Phase leadership is looking for new leaders, scientific and technical subject matter experts, and technically savvy people interested in putting forth the effort and commitment needed to grow our company. With your deep expertise in HealthIT, AWS, software development, and emerging technologies like AI and Machine Learning, you’ll collaborate with interdisciplinary teams to design high-impact solutions, enhance government healthcare IT operations, and deliver winning proposals.

30+ days ago

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Online Customer Service Jobs in Montclair, NJ

Federal Sales Engineer, DoW Horizon 3 AI, Inc

Data Scientist/Analyst Censeo Consulting Group

Lead DevSecOps Engineer ICF

Senior Federal Account Executive, Civilian Horizon 3 AI, Inc

Microsoft Certified Solutions Expert in Cloud Platform and Infrastructure HarmonyTech

Senior Delivery Lead – Federal Grants & Head Start JBS International

Data Scientist, Python And AWS OpenDataJobs

Federal Sales Engineer, DoW Horizon3

Assessment Specialist -Closed Captioning – FCC Compliance (Remote, Part Time) TestPros

SAP Concur Consultant Censeo Consulting Group

Project Analyst - GSA Censeo Consulting Group

GO.gov (Concur) Implementation Manager Censeo Consulting Group

Project Manager - IRS Censeo Consulting Group

IT Security, Systems & QA Specialist - IRS Censeo Consulting Group

Senior Technical Recruiter Seekr

Senior Federal Account Executive, Civilian Horizon3

Senior Federal Compliance Analyst Horizon 3 AI, Inc

Change Management & CX Specialist - IRS Censeo Consulting Group

Workforce & Process Improvement Specialist - IRS Censeo Consulting Group

335 - Strategic IT Solutions Architect - Tech Lead at HHS - Signing Bonus Next Phase Solutions and Services, Inc.

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