175 Results for

Online Customer Service Jobs in Waltham, MA

Jobs

New!

Wakefield, MA3 days ago

$20–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

North Chelmsford, MA29 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Littleton, MA3 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

New!

Andover, MA3 days ago

$22–$24

Boston, MA24 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

New!

Canton, MA3 days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

New!

Quincy, MA2 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Peabody, MA3 days ago

$40,000–$50,000 Per Year

See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Norton, MA3 days ago

$60,000–$75,000

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

New!

Avon, MA4 days ago

Guaranteed, bi-weekly pay (no need to wait on reimbursement) PTO and flexible scheduling (7am-10pm, 7 days/week) Credentialing, billing, scheduling, and marketing support CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Behavioral health generalists (open to seeing couples/children, with our support) Strong character matters - we value integrity, openness, and a commitment to quality care Up to $66,500, based on licensure type/level, session volume, and bonus opportunities.

New!

Boston, MA5 days ago

$30–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

Boston, MA27 days ago

$23–$23 Per Hour
Full-time
Employee

New!

Leominster, MA3 days ago

When you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees. You will work with a highly respected market leader offering solutions that make a real impact on people’s lives.

Littleton, MA14 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Ayer, MA30+ days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

Please note: Actual location may vary., RI28 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

New!

Milford, MA2 days ago

$15–$15 Per Hour

Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood! That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part time or full time.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

New!

Boston, MA1 day ago

$16–$19 Per Hour

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Boston, Massachusetts location.

Boston, MA7 days ago

Remote

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.

New!

Boston, MA1 day ago

Requirement**0% - 25%**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS****Position Type**Office-basedTeaches/Trains others regularlyRarelyTravels regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (Sales employees)Does Not ApplyPhysical Work Site RequiredNoLifting up to 10 poundsRarelyLifting 10 to 25 poundRarelyLifting 25 to 50 poundsRarely**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.+

Tewksbury, MA30+ days ago

Part-time

Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed. Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance to LRP customers.

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

New!

Quincy, MA1 day ago

We are looking for a team member who will be committed to providing the highest level of service with the goal of exceeding customer expectations. The position includes quoting and processing new and renewal business, and all aspects of personal lines account managing.

New!

Tewksbury, MA2 days ago

Responds effectively and efficiently to internal and external inquiries across multiple channels, ranging from orders, product availability, pricing, delivery, billing, and other forms of documentation. • Accounts & backlogs management, proactively communicate changes/delays and suggest alternative options whenever possible to mitigate escalation due to shipping delays.

Acton, MA20 days ago

$40,000–$50,000

Troubleshoot and resolve initial product functionality and performance issues for commercial customers, escalating more complex technical matters to the Commercial Tech Services team as appropriate. Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates.

MARLBOROUGH, MA22 days ago

$25–$25 Per Hour

Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. Key responsibilities include responding to customer inquiries, utilizing business tracking systems, resolving customer disputes, issuing credit and debit memos, processing samples and rebates, and monitoring sales orders throughout the full order fulfillment lifecycle.

East Weymouth, MA15 days ago

Please send resumes or alternatively you can apply on line at www.gwtoma.com, or pick up an application in person at our Weymouth or Brockton retail location. GWT is in its 74th year of appliance and electronic sales and service and is a seeking enthusiastic, energetic, reliable and positive individual to join our Team Toma family.

Boston, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Revere, MA30+ days ago

Full-time

As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

New!

Quincy, MA1 day ago

Hanover, MA19 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Brighton, MA14 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

Westwood, MA30+ days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

Lexington, MA30+ days ago

$60,000–$85,000 Per Year

In this role, youll handle client inquiries, process policy changes, and ensure our customers receive the best coverage and support possible. We take pride in providing thoughtful service and honest guidance, while maintaining an environment thats relaxed, respectful, and supportive.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

New!

Boston, MA1 day ago

Blank Label is looking for a Customer Service Manager to oversee all non-store client touch points including phone, email, physical mail, and live chat. This role is best suited for individuals looking to get in on the ground-floor of a growing company, in a role that requires learning and understanding of all aspects of the business.

Malden, MA19 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Brookline, MA12 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Boston, Massachusetts8 days ago

$15–$30 Per Hour

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

New!

Framingham, MA3 days ago

The Senior Customer Service Representative handles daily interaction with internal and external customers, assistance with consumer inquiries and disputes, the maintenance of internal databases, and the tracking and resolution of calls to our customer service phone line. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

MARLBOROUGH, MA22 days ago

$22–$24 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Responsibilities include but are not limited to responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.

Georgetown, MA30+ days ago

$24–$27 Per Hour

We are seeking to hire a Recruiting and Customer Service Representative, who will be a key contributor to a seamless and supportive employee experience; managing everything from recruiting and onboarding to training, compliance, and employee relations. · Facilitate a smooth onboarding process by managing the completion of required documentation, processing HRIS information, and ensuring new hires have access to required systems and materials.

Marlborough, MA22 days ago

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Dorchester, MA1 day ago

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions,and answering questions regarding the store and merchandise. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

Shrewsbury, MA8 days ago

$24–$26 Per Hour

Answer general end-user and dealer questions such as: Product information, Price and availability, technical assistance, Product Complaint, Repair procedure/address, Repair status request. Position requires employees to utilize and understand simple formatting and use of Microsoft products (Excel, Word, PowerPoint).

Abington, MA30+ days ago

Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.

boston, MA30+ days ago

Full-time

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! Develop and maintain a knowledge base of the evolving products and services.

Pembroke, Massachusetts30+ days ago

$22–$24 Per Hour

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers.

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Online Customer Service Jobs in Waltham, MA

Customer Service Representative Vaco LLC

Customer Service Representative Hajoca Corporation

Customer Service Representative Franklin Professionals

SAP Customer Service Representative Vaco LLC

Customer Service Representative Beacon Hill Staffing Group

Customer Service Representative System One

Office & Csr Manager Trust 1 Services

Medicare Sales and Customer Services Manager Brooksby Village by Erickson Senior Living

Customer Engagement Manager FMS Ryder System

Online Mental Health Telehealth Therapist (LCSW, LPC) Thriveworks

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Product Support Representative Beacon Hill Staffing Group

Call Center Rep Franklin Professionals

Customer Service Company Confidential

Customer Service Representative (CSR) Ayer MA Domino's

Coordinator III - Customer Service Representative Apidel Technologies

Customer Service Representative – Travel Agency Remote Careers

CUSTOMER SERVICE REP (CSR) Dufficy Enterprises dba Domino’s

Customer Service Rep - Customer Service - Junior GTT

Customer Service Representative - Phone and Chat - Boston, MA USZoom LLC

Remote Customer Service Representative Viajemos Solas pero en Grupo

Customer Service Representative Highmark Health

Customer Service Representative Lazy River Products

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Varite

Office Administrative and Customer Support - Customer Service Representative Mindlance

Commercial Customer Service Representative Sparx Hockey

SAP Customer Service Representative On-Board Companies

CUSTOMER SERVICE REPRESENTATIVE George Washington Toma

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Rep II NeighborHealth Corporation

Customer Service Representative J. Edward Staffing LLC

Storage Customer Service Representative U-Haul

Insurance Customer Service Representative Pella Insurance Agency

Customer Service Representative Eversource

Licensed Insurance Customer Service Rep Bettinson Insurance Agency

Ambulatory Services Representative (Customer Service) & SIGN ON BONUS Boston Medical Center

Customer Service Manager Black Lapel

Customer Service Representative U-Haul

Customer Service Representative (Mechanically Inclined) U-Haul

Sales Associate / Customer Service Representative Drybar Shops

Sr. Customer Service Representative RaceTrac

Associate Customer Service Representative Nesco Resource, LLC

Recruiting and Customer Service Representative ND Landscape Services

Associate Customer Service Representative Varite, Inc

Customer Service Representative - Store (PT) Dollar Express Stores LLC

Customer Service Representative Connexion Systems + Engineering

Customer Service Representative SchureMed

Entry Level Customer Service - Work From Home American Income Life Insurance Company

Customer Service Representative Waltham Pest Services

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