Remote CareersCustomer Service Representative – Travel Agency Remote CareersCustomer Service Representative – Travel AgencyGrand Rapids, MichiganRemoteThe Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeGrand Rapids, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
the pivot groupNewCustomer Service Representative - Grand Rapids Area the pivot groupCustomer Service Representative - Grand Rapids AreaGrand Rapids, MI$41,000–$61,000 / yearCustomer Service Representative, Client Support Specialist, Customer Care Associate, Technical Support Representative, Customer Success Representative, Service Desk Agent, Help Desk Technician, Customer Relations Specialist, Customer Service Agent, Inbound Customer Service Representative . If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation.
U-HaulCustomer Service Representative U-HaulCustomer Service RepresentativeMuskegon, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
TalentBridgeNewCustomer Service Representative Banking TalentBridgeCustomer Service Representative BankingRockford, MI$18–$18 / hourThis role is ideal for candidates with retail, hospitality, cash handling, or customer service experience who enjoy helping people and working in a fast-paced environment. In this position, you will assist customers with everyday banking needs, answer questions, process transactions, and help create a welcoming and positive branch experience.
Kendall GroupNewCustomer Service Representative Kendall GroupCustomer Service RepresentativeGrand Rapids, MIRole Summary: Reporting to the Inside Sales Manager, Location Manager or Territory Manager, the Customer Service Representative shall manage customer queries and complaints. Qualifications we prefer but don't require:Work Experience: Previous customer service, preferably with a related product line; experience interfacing or supporting a direct sales force .
Amynta GroupNewCustomer Service Representative Amynta GroupCustomer Service RepresentativeGrand Rapids, MIReceives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Completes a variety of forms and documents that require limited to no judgment based on guidelines and customer responses, scripted documents and operational procedures.
Pro MachNewCustomer Service Representative Pro MachCustomer Service RepresentativeHolland, MIThe Customer Service Representative handles all Service Agreements to improve customer efficiencies, training on proper PM procedures to keep machine from going hard down with a focus to sell more aftermarket parts and the value of Fogg Service covering new equipment sales. Debrief Customer Service Manager-Service/Project Manager after service trip discussing information pertinent to general sales activities and new sales opportunities.
Shively Diversified Management ServicesCustomer Service Representative Shively Diversified Management ServicesCustomer Service RepresentativeGrand Rapids, MIWe are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.
Benjamin Smith-Farmers Insurance AgencyCustomer Service Representative Benjamin Smith-Farmers Insurance AgencyCustomer Service RepresentativeGrandville, MI$50,000–$70,000 / yearThe Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeGrand Rapids, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Sur-Seal CorporationNewCustomer Service Representative Sur-Seal CorporationCustomer Service RepresentativeGrand Rapids, MI$55,000–$65,000 / yearCommitting to specific ship dates to our customers through a decision process that includes the following factors: inventory level, revision level, stocked/non-stocked, raw material availability, available production capacity, etc. The Customer Care Representative will work cross-functionally within the company to manage and develop all aspects of the assigned customer accounts while delivering excellent customer satisfaction.
Kevin Curtis - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Kevin Curtis - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Service Representative - State Farm Agent Team Member with Kevin Curtis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Ben Vanbiesbrouck - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Ben Vanbiesbrouck - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMuskegon, MIAs a Customer Service Representative - State Farm Agent Team Member with Ben Vanbiesbrouck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve coached the Boys High School Golf team at WMC High School for several years and volunteer with the Lakeshore Junior Lumberjacks youth hockey program.
Scott Southland - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Scott Southland - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGrand Rapids, MIAs a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
WELCH PACKAGINGNewCustomer Service Representative WELCH PACKAGINGCustomer Service RepresentativeGrand Rapids, MITheir duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers. Qualify order due dates for short lead time orders and monitor machine hours and plant loading for booking purposes.
CCL LabelNewCustomer Service Representative CCL LabelCustomer Service RepresentativeGrand Rapids, MIUnder minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail, telephone, or in person. Coordinates with sales, management, art, ink, production and the quality control department to provide efficient process flow of customer orders and needs.
7-ElevenCustomer Service Representative 7-ElevenCustomer Service RepresentativeJenison, Michigan$13.75–$14.75If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.
Justin Goushaw Farm Bureau AgencyCustomer Service Representative Justin Goushaw Farm Bureau AgencyCustomer Service RepresentativeRockford, MIAs an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Dave Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dave Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCaledonia, MIAs a Customer Service Representative - State Farm Agent Team Member with Dave Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.
UNITED BANK OF MICHIGAN GROUPCustomer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUPCustomer Service Representative (Teller)Wayland, MIFull timeIn order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.
GallagherCustomer Service Representative GallagherCustomer Service RepresentativeGrand Rapids, MichiganThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
Kamer Agency - Farm BureauCustomer Service Representative Kamer Agency - Farm BureauCustomer Service RepresentativeHolland, MIAs an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
PREMIER GRAPHICS LLCCustomer Service Representative PREMIER GRAPHICS LLCCustomer Service RepresentativeWyoming, MI$16.75–$18 / hourThis role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.
Kamer Agency - Farm BureauInsurance Customer Service Representative Kamer Agency - Farm BureauInsurance Customer Service RepresentativeHolland, MIJoin Kamer Agency - Farm Bureau as an Insurance Customer Service Representative, where you will be the first point of contact for our valued clients. Provide exceptional customer service by addressing client concerns and resolving issues.
Founders Brewing CompanyNewCustomer Service Representative Founders Brewing CompanyCustomer Service RepresentativeGrand Rapids, MISUMMARYWorks under the direction of the Customer Service Manager on tasks related to handling all aspects of fulfilling customer orders - from the point of receipt to confirming orders, which includes (but is not limited to) working directly with the wholesalers to meet their inventory targets, determining product availability for shipment, configuring truckloads/optimizing freight, and executing any necessary order changes. Processes inbound customer orders and prepares order confirmations based on demand dates/inventory target dates, product availability, optimal truck configurations, etc.* Processes any necessary order change requests, preparing our response to changes including our product availability, truck load availability, timing and Analyst/Sales team review and approval of requested changes.*
Goldfish Swim School - Grand RapidsFront Desk Customer Service Representative - Weeknight Part Time Goldfish Swim School - Grand RapidsFront Desk Customer Service Representative - Weeknight Part TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Goldfish Swim School - Grand RapidsWeekend Front Desk Customer Service Representative Goldfish Swim School - Grand RapidsWeekend Front Desk Customer Service RepresentativeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Dan Simmons - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dan Simmons - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHastings, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Grand Traverse ContainerCustomer Service Representative Grand Traverse ContainerCustomer Service RepresentativeGrand Rapids, MIPRIMARY PURPOSE:Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.
Gerber Collision & GlassNewCustomer Service Representative Gerber Collision & GlassCustomer Service RepresentativeKentwood, MI$16–$19 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Benjamin Franklin Plumbing of Grand Rapids, MIDispatcher and Customer Service Representative Benjamin Franklin Plumbing of Grand Rapids, MIDispatcher and Customer Service RepresentativeGrand Rapids, MICustomer Service Experience: Provide examples of previous customer-facing roles, focusing on your communication, phone etiquette, and problem-solving skills. Key duties include: Customer Service: Answering and making calls, scheduling appointments, and ensuring customer satisfaction.
Hallford TravelsRemote Customer Service – TRAVEL ADVISOR Hallford TravelsRemote Customer Service – TRAVEL ADVISORMuskegon, MichiganRemoteThis opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process.
Ryan Underhill Farmers InsuranceCustomer Service Representative Ryan Underhill Farmers InsuranceCustomer Service RepresentativeGrand Rapids, MI$35,000–$55,000 / yearThis role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.
Jake Kantola - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Jake Kantola - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMuskegon, MIDeliver prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing. If you’re ready to join a supportive team and build a rewarding career helping people protect what matters most, we encourage you to apply!
Kamer Agency - Farm BureauCommercial Insurance Customer Service Representative Kamer Agency - Farm BureauCommercial Insurance Customer Service RepresentativeHolland, MIYou will work with clients, producers, and carriers, managing the end-to-end processing of commercial policies while delivering exceptional service to our business partners. Act as a point of contact for business clients regarding coverage inquiries, billing issues, and policy updates.
Al Shattuck - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Al Shattuck - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRockford, MIABOUT OUR AGENCY: Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. As a Customer Service Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Colton Kantola - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Colton Kantola - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMuskegon, MIAs a Customer Service Representative with Colton Kantola State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
PetSmartNewRetail Customer Service Supervisor PetSmartRetail Customer Service SupervisorMuskegon, MI$14.43–$20.43 / hourPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership:Facilitates the associate experience and supports associate development.
Josh Harris - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Josh Harris - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAllendale, MIAs a Customer Service Representative - State Farm Agent Team Member with Josh Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Goldfish Swim SchoolNewFront Desk / Customer Service Representative Part Time Goldfish Swim SchoolFront Desk / Customer Service Representative Part TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas . Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Goldfish Swim SchoolNewFront Desk / Customer Service Representative Full Time Goldfish Swim SchoolFront Desk / Customer Service Representative Full TimeGrand Rapids, MIIn addition here are some additional safety precautions and procedures we follow: • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas . Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Domino's Pizza LLCNewCustomer Service Rep(01133) Breton Rd Domino's Pizza LLCCustomer Service Rep(01133) Breton RdGrand Rapids, MIClimbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance . Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves .
Boyd Group Services Inc.NewCustomer Service Representative Boyd Group Services Inc.Customer Service RepresentativeKentwood, MI$16–$19 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
Dallas Smock - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dallas Smock - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHolland, MIDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Closets By Design W MichiganFront Office/Customer Service Representative Closets By Design W MichiganFront Office/Customer Service RepresentativeGrand Rapids, MIWe design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Deliver administrative support for office staff, sales team, and production/installation department.
Applied Industrial Technologies IncCustomer Sales & Serv Rep Applied Industrial Technologies IncCustomer Sales & Serv Repmuskegon, MISpecific qualifications for the role include:6 months of customer service experience preferredDesire to increase knowledge in industrial distribution productsExcellent telephone skillsAbility and desire to learn new systems and processes quicklyEnjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engineHigh school diploma or equivalentValid driver''''s license and clean driving record (MVR)SAP / ERP experience, preferred but not requiredSome knowledge of industrial distribution products and hydraulics, preferred but not requiredSALARY & BENEFITSAs a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns.
Enterprise HoldingsCustomer Experience Representative - Grand Rapids Airport Enterprise HoldingsCustomer Experience Representative - Grand Rapids AirportGrand Rapids, MIEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
Corewell HealthNewPatient Services Representative Associate Corewell HealthPatient Services Representative AssociateGrand Rapids, MIAssists customers with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines.
Consumers Credit UnionNewBilingual Member Service Representative Consumers Credit UnionBilingual Member Service RepresentativeHolland, MICompliance with the Bank Secrecy Act, OFAC and USA Patriot Act including Member Identification Program, member due diligence, accurate completion of CTR information, and reporting of suspicious activities to the BSA Compliance Department. Process IRA transactions; demonstrate online banking and Bill Pay to members; handle debit cards and payroll; direct deposit and disbursements requests.