Nashville, Tennessee27 days ago
Key responsibilities include designing and maintaining custom CRM architecture; building datasets, entities, workflows, and processes to support new initiatives; managing data structures to ensure accuracy, integrity, and policy compliance; overseeing data imports and mappings; and monitoring, troubleshooting, and resolving system issues. The position also leads innovative CRM-related projects, documents system workflows and procedural changes, maintains records related to meetings and participation, and collaborates with DLC leadership to identify and implement opportunities for operational process improvement.