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The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. We offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.

Overview:
BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands.  We take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.  We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. Positive Work Environment & Culture<ul><li class="x_MsoNormal">Collaborative Team Culture: Join a supportive environment where teamwork and the open exchange of ideas are highly valued.</li><li class="x_MsoNormal">Team Engagement: Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work-life balance and recognize the importance of time outside of work commitments. </li></ul> Overview & Position SummaryThis position supports the SHAWOOD sales experience by engaging prospective buyers online, delivering timely and accurate information, and guiding customers through early phases of their homebuying journey. This role manages digital inquiries, nurtures leads, and communicates SHAWOOD’s premium product value through personalized interactions. It collaborates with sales teams, marketing, and community operations to maintain up-to-date knowledge and ensure customers receive consistent, brand-aligned information. This position contributes to sales success by creating meaningful connections that drive qualified appointments and support overall conversion goals. Primary Responsibilities<ul><li style="margin-bottom:0in">Respond to online inquiries, calls, and digital leads with timely, accurate, and brand-aligned communication.</li><li style="margin-bottom:0in">Guide prospective buyers through initial discovery conversations, highlighting SHAWOOD design philosophy, product features, and community offerings.</li><li style="margin-bottom:0in">Qualify leads by assessing customer needs, purchase readiness, and fit across available SHAWOOD homes and communities.</li><li style="margin-bottom:0in">Schedule appointments, tours, or consultations with onsite SHAWOOD sales ambassadors.</li><li style="margin-bottom:0in">Maintain accuracy of customer interactions, notes, and lead progression within CRM systems.</li><li style="margin-bottom:0in">Collaborate with marketing, sales, and community teams to ensure digital information, pricing, timelines, and availability remain current.</li><li style="margin-bottom:0in">Analyze lead activity and identify opportunities to improve digital engagement and follow-up strategies.</li><li style="margin-bottom:0in">Resolve difficult customer questions or situations by applying knowledge of SHAWOOD products and homebuilding processes.</li><li style="margin-bottom:0in">Support team members by sharing best practices and assisting with routine digital communication tasks.</li><li style="margin-bottom:0in">Uphold SHAWOOD brand standards through elevated service, detailed communication, and product expertise.</li></ul> Education & ExperienceRequired:<ul><li style="margin-bottom:0in">Bachelor’s degree OR equivalent combination of education and experience.</li><li style="margin-bottom:0in">A Real Estate License is required. </li><li style="margin-bottom:0in">Minimum 2 years of experience in online sales, customer engagement, real estate, or a similar role.</li><li style="margin-bottom:0in">Experience responding to digital inquiries and guiding customers through early buying stages.</li><li style="margin-bottom:0in">Hybrid position: Must be able to work from home on weekends and in-office other scheduled days.</li></ul> Preferred:<ul><li style="margin-bottom:0in">Experience in luxury residential sales, architectural product education, or premium customer service environments.</li><li style="margin-bottom:0in">Proficiency with CRM tools, online listing platforms, and digital communication systems.</li><li style="margin-bottom:0in">Experience supporting high-end or brand-driven customer engagement processes.</li></ul>Skills & Competencies<ul><li style="margin-bottom:0in">Strong digital communication and customer engagement skills.</li><li style="margin-bottom:0in">Broad knowledge of online sales processes, lead management, and customer qualification.</li><li style="margin-bottom:0in">Ability to resolve difficult questions using product knowledge and analytical thinking.</li><li style="margin-bottom:0in">High attention to detail and consistency in CRM updates and follow-through.</li><li style="margin-bottom:0in">Ability to work collaboratively with sales, marketing, and community operations.</li><li style="margin-bottom:0in">Strong organizational skills and ability to manage multiple inquiries at once.</li><li style="margin-bottom:0in">Ability to adapt communication style to a luxury customer audience.</li><li style="margin-bottom:0in">Problem-solving skills to address cross-functional or multi-area questions.</li><li style="margin-bottom:0in">Ability to provide guidance to entry-level or new team members.</li><li style="margin-bottom:0in">Commitment to maintaining SHAWOOD brand integrity in all interactions.</li></ul> Working ConditionsWork is performed primarily in a general office environment and one's home using computers, CRM systems, digital communication tools, and online platforms. Occasional visits to SHAWOOD communities or model homes may be required to maintain product familiarity. Minimal travel may be required for team meetings or training. Work hours may extend into evenings or weekends based on online traffic patterns. Tuesday - Saturday work scheduel.   Compensation<ul><li style="margin:0in 0in 0in 0.75in">Base Salary: $55,000 - $65,000 + monthly discretionary bonus (Total Comp - 95k)</li><li style="margin:0in 0in 0in 0.75in">FLSA Status: Non-Exempt</li></ul> Comprehensive Benefits PackageWe offer a comprehensive benefits package designed to meet the diverse needs of our employees and their families: <ul><li class="x_MsoNormal">Competitive Compensation: We provide a competitive compensation structure that rewards performance and results.</li><li class="x_MsoNormal">Health & Wellness: Comprehensive coverage includes medical, dental, and vision insurance options, as well as Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li class="x_MsoNormal">Financial Future: Access a 401(k) retirement savings plan.</li><li class="x_MsoNormal">Time Off: Our time-off benefits include vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave).</li><li class="x_MsoNormal">Insurance & Protection: Company-provided life insurance, accidental death and dismemberment (AD&D) insurance, and short- and long-term disability coverage are included. An employee assistance program (EAP) is also available. </li><li class="x_MsoNormal">Exclusive Perks & Discounts</li><li class="x_MsoNormal">Homeownership & Financing: Take advantage of exclusive home purchase and financing discounts.</li><li class="x_MsoNormal">Pet Insurance: Enjoy discounted group pet insurance rates.</li></ul>If you are ready for more than a job and seek a career with one of the most respected organizations in the industry, we encourage you to connect with us. Please visit our website at www.richmondamerican.com for additional information. Sekisui House U.S., Inc. is an Equal Opportunity Employer.

Sekisui House U.S.

SHAWOOD Online Home Advisor

Analysis Skills

Architectural Services

Best Practices

Calendar Management

Communication Skills

Communication Systems

Consumer Branding

Cross-Functional

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Support/Service

Customer/Client Research

Detail Oriented

Develop and Maintain Customers

Follow Through

Lead Management

Marketing

Online Communications

Organizational Skills

People Management

Philosophy

Pricing

Problem Solving Skills

Process Management

Real Estate

Requirements Management

Resolve Customer Issues

Sales

Sales Qualification

Sales Support

Team Player

Time Management

Work From Home

eCommerce Sales

[AW]-iCims

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

HOUR

Hourly Wage: $17 - $30 per/hour*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiumsmay be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Employment Type: Part-TimeAvailable shifts: Mid-Shift, ClosingLocationNeighborhood Market #59816005 MADISON AVE, CARMICHAEL, CA, 95608, USJob OverviewOnline Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.Benefits & perksAt Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, nearly 265 million customers and members visit our more than 11,200 stores under 55 banners in 27 countries and eCommerce websites in 10 countries. With fiscal year 2018 revenue of $500.3 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

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SHAWOOD Online Home Advisor Sekisui House U.S.

Online Order Filling Team Associate Walmart

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