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Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results. Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.

YEAR

Overview:
Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description:
Allied Universal is looking to hire a Retail Account Manager. The Account Manager job is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.  Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance. Pay Rate: $52,000.00/yr. Essential Functions<ul><li>Supervise the day to day security operations of an assigned client site</li><li>Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support</li><li>Ensure the client site is provided with high quality security services to protect people and property</li><li>Build, improve and maintain effective relationships with both client and employees</li><li>Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service</li></ul>Additional Responsibilities<ul><li>Ensure all required reporting and contract compliance requirements are met.</li><li>Assure regular communication of issues or program with Client</li><li>Handle any escalated security issues or emergency situations appropriately.</li><li>Other management responsibilities as determined by Client or District Manager.</li><li>Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.</li><li>Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)</li><li>Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)</li><li>Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site.</li><li>Meet all contractual scheduled hours with a minimum of unbilled overtime.</li><li>Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards.</li><li>Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.</li><li>Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.</li><li>Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.  Ensure complete customer satisfaction.</li><li>Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.</li><li>Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal.</li></ul>Qualifications<ul><li><div style="margin:0px">Four year degree in Criminal Justice, Business Administration or related field</div></li><li>Previous Contract Security, facilities management, military or law enforcement experience</li><li>At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).</li><li>Ability to develop and grow customer relationships.</li><li>Experience in hiring, developing, motivating and retaining quality staff.</li><li>Outstanding interpersonal and communications skills required.</li><li>Ability to work in a team-oriented management environment with the ability to work independently.</li><li>Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.</li><li>Previous payroll, billing and scheduling experience preferred.</li><li>Ability to work in a team-oriented management environment while having an entrepreneurial attitude.</li><li>Key Competencies:  Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.</li></ul> Benefits <ul><li class="x_elementToProof">Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance</li><li class="x_elementToProof">Eight paid holidays annually, five sick days, and four personal days</li><li class="x_elementToProof">Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1584910

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Security Account Manager Retail

Accidental Death and Dismemberment (AD&D)

Best Practices

Billing

Business Administration

Business Operations

Coaching

Communication Skills

Conflict Resolution

Corporate Policies

Criminal Justice

Customer Relations

Customer Satisfaction

Customer Support/Service

Develop and Maintain Customers

Disability Insurance

Disciplinary Action

Emergency Response

Employee Retention

Employee Terminations

Entrepreneurship

Exceeded Sales Goal

Facilities Management

Financial Management

Financial Operations

Interpersonal Skills

Inventory Management

Law Enforcement

Legal

Military

Multitasking

Onboarding

Operations Planning

Operations Processes

People Management

Performance Analysis

Performance Management

Performance Reviews

Problem Solving Skills

Protective Services

Quality Management

Reporting Skills

Retail

Retail Management

Sales Management

Staff Requirements

Team Lead/Manager

Team Player

Time Management

[AW]-iCims

Search for a job Career Area Corporate - Development Corporate - Digital Marketing Corporate - Finance Corporate - Food Innovation Corporate - Legal Corporate - Marketing Corporate - Operations Corporate - People & Culture Corporate - Restaurant Operations Corporate - Technology Facilities Maintenance Restaurant Management Restaurant Support Roles Restaurant Team Members. Shift Manager Umatilla, FL Location 365 N Central Ave, Umatilla, FL, United States Career Area Restaurant Management Job ID #P1-1531683-2 Company US Leader Restaurants OPCO LLC Date Posted 01/21/2026 Apply Now.

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Umatilla, FL
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365 N Central Ave, Umatilla, FL, United States
Career Area
Restaurant Management
Job ID
#P1-1531683-2
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US Leader Restaurants OPCO LLC
Date Posted
01/21/2026
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Umatilla, FL
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365 N Central Ave, Umatilla, FL, United States
Career Area
Restaurant Management
Job ID
#P1-1531683-2
Company
US Leader Restaurants OPCO LLC
Date Posted
01/21/2026
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