p>Required Education and Experience: Knowledge, skills, education, and experience sufficient to thoroughly understand the functions of the role and successfully perform the essential duties, including using a computer for researching, searching, and entering data, normally associated with a High School Diploma or General Equivalency Diploma (GED) and two (2) years of related experience providing customer service in a setting with a high level of public contact. Caseworkers are responsible for interviewing clients and collateral contacts using various complex automated systems, explaining the requirements and benefits of all Medicaid programs, Food and Nutrition Services, Child Care subsidy, Work First Family Assistance, Long Term Care and the Federal Marketplace to determine eligibility and/or re-eligibility for the various programs.