Insurance Agent HealthMarketsInsurance AgentSaint Cloud, MNHealthMarkets independent licensed insurance agents shall for all purposes be deemed to be independent contractors and shall have no authority to act or represent themselves as an employee or partner of HealthMarkets Insurance Agency. HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses.
NewBusiness Development Representative Restoration Network Inc.Business Development RepresentativeMaple Grove, MN$65,000–$80,000 / yearConvert agents into active referral partners who send their insured clients directly to RNI when losses occur. We’re scaling fast, which means big opportunities for people who want to grow their careers, take ownership, and be part of a company that’s positively impacting thousands of lives.
Online Spanish Teacher Intermediate District 287Online Spanish TeacherPlymouth, MN$51,349–$101,853 / yearNorthern Star Online (NSO) is a collaborative of 15 independent school districts and four educational service agencies. Intermediate District 287 is looking for a full-time Spanish Teacher for Northern Star Online!
US Fleet Manager / Fleet Insurance Claims / Indirect Sourcing Specialist Nilfisk Holding ASUS Fleet Manager / Fleet Insurance Claims / Indirect Sourcing SpecialistBrooklyn Park, MN$55,300–$69,100 / yearp>The Fleet Manager / Fleet Insurance Claims / Indirect Sourcing Specialist is responsible for overseeing the day-to-day management, maintenance, compliance, and operational readiness of the company's vehicle fleet plus responsible for indirect tasks in the Americas region under the Global Indirect Fleet Category Manager leadership. This role also leads and manages all fleet-related insurance claims, serving as the primary liaison between the company, insurance carriers, repair vendors, internal stakeholders, and drivers.
Senior Crop Insurance Claims Auditor Sompo International Holdings LimitedSenior Crop Insurance Claims AuditorMN$55,000–$68,000 / yearVisual: The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States.
Insurance Claims Business Analyst Deloitte Touche Tohmatsu LtdInsurance Claims Business AnalystMN$128,000–$252,500 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Enrollment Coordinator (Online Division) Herzing UniversityEnrollment Coordinator (Online Division)MN$20.38–$22.45 / hourCollaborative Partnerships: Collaborate with various departments, including faculty, financial aid, and student affairs, to address student needs and facilitate a seamless enrollment experience. Communication: Maintain regular communication with students, answering inquiries via various channels (e.g., email, phone, in-person meetings), and providing updates on the enrollment process.
Operations Data Analyst- Healthcare Insurance Claims GE Aerospace.Operations Data Analyst- Healthcare Insurance ClaimsMNRemote$76,400–$115,300 / yearJoin our dynamic Operations and Analytics team where you will be at the forefront of data analysis, visualization, and innovation for our Long Term Care Insurance business ERAC, Employers Reassurance Corporation and a corporate holding of GE Aerospace. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerMinneapolis, MN$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Property & Casualty Insurance Claims Operations Consultant, Sr. Associate PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, Sr. AssociateMN$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Remote Insurance Agent Sales (July - December 2026) Integrity Marketing Group, LLCRemote Insurance Agent Sales (July - December 2026)MNRemoteResponsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.
Bilingual Remote Insurance Agent Sales (July - December 2026) Integrity Marketing Group, LLCBilingual Remote Insurance Agent Sales (July - December 2026)MNRemoteResponsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Throughout their growth, their 5,000 agents have remained focused on helping over 82,000 Americans protect their most valuable assets: health, wealth and wellbeing.
Insurance Representative Sanford HealthInsurance RepresentativeMNRemote$16–$25.50 / hourVerify, create or update patient accounts for billing, prepare insurance claims forms or related documents, and verify completeness and accuracy. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.
Insurance Denial Root Cause Specialist role RAYUS Radiology IncInsurance Denial Root Cause Specialist roleSt. Louis Park, MN$22.04–$31.87 / hourIdentifies the responsible working group of subject matter experts (SME) and collaborates with SME group to gather information, document current state business processes, and identify opportunities for improvement. Delivers messages in a consistent format that provides markets visibility into trending issues impacting revenue, proposed improvements and identified outcomes.
Commercial Insurance Analyst - Remote CSAA Insurance GroupCommercial Insurance Analyst - RemoteMNRemote$110,700–$123,000 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers {+ 20 more}. Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), or actuarial exams and designations (ACAS, FCAS, CERA).
Life Insurance Sales Agent - Work From Home The Delaney Agency llcLife Insurance Sales Agent - Work From HomeSaint Paul, MNFull timeAt the Delaney Agency, we use data-driven systems and proven lead generation to connect our agents with families who are actively seeking help - allowing you to focus on service, not chasing prospects. This is a work-from-home opportunity for coachable, disciplined individuals who are comfortable with a 100% commission-based income and are motivated to help families who have already asked for assistance with life insurance-backed products.
NewInsurance Office Manager Robyn Arneson AgencyInsurance Office ManagerAnoka, MN$27–$31 / hourYoull play a key role in agency growth by managing service workflows, supporting cross-selling initiatives, handling policy servicing, and helping maintain the operational structure that keeps the agency running efficiently. We are seeking an experienced Insurance Office Manager to help lead daily agency operations, support client relationships, and drive service excellence across the office.
Life Insurance Agent - Remote InsuraTecLife Insurance Agent - RemoteOsseo, MNRemoteIf you’re passionate about helping families secure their financial future and want the flexibility of a remote career with uncapped earning potential, we’d love to hear from you. InsuraTec Services Group is seeking motivated individuals to join our growing team as Life Insurance Agents.
Director, Insurance Strategy & Innovation ParetoHealthDirector, Insurance Strategy & InnovationMinneapolis, MNh5>California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address..
Insurance Account Position - State Farm Agent Team Member Chad Babcock - State Farm AgentInsurance Account Position - State Farm Agent Team MemberExcelsior, MNAs our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Chad Babcock - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Home Based Life Insurance Role The Delaney Agency llcHome Based Life Insurance RoleMinneapolis, MNFull timeAt the Delaney Agency, we use data-driven systems and proven lead generation to connect our agents with families who are actively seeking help - allowing you to focus on service, not chasing prospects. This is a work-from-home opportunity for coachable, disciplined individuals who are comfortable with a 100% commission-based income and are motivated to help families who have already asked for assistance with life insurance-backed products.
Regional Distribution Director, Specialty Insurance (Hybrid/Remote) The Hanover Insurance Group IncRegional Distribution Director, Specialty Insurance (Hybrid/Remote)Minnesota, MNRemoteAssembles competitive data and local market intelligence to provide feedback to Specialty business unit leaders, new business underwriters, and loss control partners to address product and pricing needs. In This Role, You Will: Identifies new business development opportunities, deepening relevancy with Target Agents/Wholesalers, and expanding distribution through Specialty focused agents to achieve target specialty returns.
Insurance Agent - Forest Lake, MN Country FinancialInsurance Agent - Forest Lake, MNForest Lake, MNCOUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Coon Rapids, MN COUNTRY FinancialInsurance Agent - Coon Rapids, MNCoon Rapids, MinnesotaCOUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - St. Cloud, MN COUNTRY FinancialInsurance Agent - St. Cloud, MNSt Cloud, MinnesotaCOUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Book Opportunity - Monticello, MN COUNTRY FinancialInsurance Agent - Book Opportunity - Monticello, MNMonticello, MinnesotaFuture value/size will depend on the strategies, tactics, and efforts of the agent, in addition to external factors including but not limited to pricing trends in the marketplace, competitive intensity, consumer preferences, client relationships, etc. COUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois.
Insurance Agent - Plymouth, MN COUNTRY FinancialInsurance Agent - Plymouth, MNPlymouth, MinnesotaCOUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Princeton, MN COUNTRY FinancialInsurance Agent - Princeton, MNPrinceton, MinnesotaCOUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products as and financial services products.
Insurance Agent - Book Opportunity - St. Louis Park, MN Country FinancialInsurance Agent - Book Opportunity - St. Louis Park, MNMNFuture value/size will depend on the strategies, tactics, and efforts of the agent, in addition to external factors including but not limited to pricing trends in the marketplace, competitive intensity, consumer preferences, client relationships, etc. COUNTRY Financial is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company, COUNTRY Mutual Insurance Company, and their respective subsidiaries, located in Bloomington, Illinois.
Insurance Agent - Big Lake, MN Country FinancialInsurance Agent - Big Lake, MNMNCOUNTRY Financial® is the marketing name for the COUNTRY Financial family of affiliated companies (collectively, COUNTRY), which include COUNTRY Life Insurance Company®, COUNTRY Mutual Insurance Company®, and their respective subsidiaries, located in Bloomington, Illinois. Our insurance agents, financial advisors, and employees remain dedicated to serving nearly one million households with our diverse range of personal and business insurance products and financial services products.
Online Order Filling Team Supervisor Walmart IncOnline Order Filling Team SupervisorBLAINE, MNThis position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates.
Associate Insurance Representative Sanford HealthAssociate Insurance RepresentativeMNRemote$15–$23 / hourProcesses daily workflow changes that depending on department may include, eligibility verification, verification of information, payment postings, initiating refunds, processing month end, resolving and troubleshooting incidents, reporting, initial billings and re-billings of claims, scanning and indexing of documents, and be the point of contact to provide assistance as needed. The Associate Insurance Representative processes and monitors unpaid third party insurance, Medicare, Medicaid or government-assisted program accounts for proper reimbursement; primarily but not limited to prebilled accounts.
Licensed Property & Casualty Insurance Agent - Remote USA TTECLicensed Property & Casualty Insurance Agent - Remote USASaint Paul, MNRemoteWebcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Online Order Filling Team Associate Walmart IncOnline Order Filling Team AssociateELK RIVER, MNPrograms range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Licensed P&C Insurance Sales Representative THE LYLE GROUPLicensed P&C Insurance Sales Representativesaint cloud, MNLeveraging your proven sales track record, you'll use your insurance expertise and sales skills to enrich customer understanding of insurance's value, establishing long-lasting relationships through superior service and reliable advice. In this critical role within our local Allstate agency, you will be instrumental in driving growth through new client engagements and fostering impactful community relationships.
Life Insurance Sales Agent - Work From Home The Delaney AgencyLife Insurance Sales Agent - Work From HomeSaint Paul, MinnesotaAt the Delaney Agency, we use data-driven systems and proven lead generation to connect our agents with families who are actively seeking help - allowing you to focus on service, not chasing prospects. This is a work-from-home opportunity for coachable, disciplined individuals who are comfortable with a 100% commission-based income and are motivated to help families who have already asked for assistance with life insurance-backed products.
HOME BASED INSURANCE SALES/WORK FROM HOME The Jernigan AgencyHOME BASED INSURANCE SALES/WORK FROM HOMESt. Paul, MNWe are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
Home Based Insurance Sales/Work From Home The Jernigan AgencyHome Based Insurance Sales/Work From HomeMinneapolis, MinnesotaWe are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
NewLife Insurance Case Design Analyst Aon PlcLife Insurance Case Design AnalystMNRemote$55,000–$75,000 / yearAbility to develop and maintain a strong understanding of DBS, our advisors, and our products, services, and approach, while building and sustaining strong relationships with internal and external clients, vendors, and industry organizations to further expand DBS's presence and influence within the industry. When working from home, employees must maintain a private and secure workspace to protect company equipment and correspondence, have reliable high-speed internet, remain present and responsive online, and minimize personal interruptions during the workday.
NewAccount Manager- Commercial Insurance Insurance Office of AmericaAccount Manager- Commercial InsuranceSaint Paul, MNRemote$45,000–$75,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).
NewAccount Manager- Commercial Insurance, SBU Insurance Office of AmericaAccount Manager- Commercial Insurance, SBUSaint Paul, MNRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Saint Paul, MNRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Account Manager - Commercial Insurance (Eastern / Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern / Central Time Zones)Saint Paul, MNRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) Insurance Office of AmericaAccount Manager - Commercial Insurance (Eastern or Central Time Zones)Brooklyn Park, MNRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Commercial Insurance Account Manager (Central or Mountain Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Central or Mountain Time Zone)Brooklyn Park, MNRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Home Based Life Insurance Role The Delaney AgencyHome Based Life Insurance RoleMinneapolis, MinnesotaAt the Delaney Agency, we use data-driven systems and proven lead generation to connect our agents with families who are actively seeking help - allowing you to focus on service, not chasing prospects. This is a work-from-home opportunity for coachable, disciplined individuals who are comfortable with a 100% commission-based income and are motivated to help families who have already asked for assistance with life insurance-backed products.
Risk Manager - Insurance Insurance Office of AmericaRisk Manager - InsuranceSaint Paul, MNRemote$110,000–$145,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This role acts as a strategic advisor to clients or internal stakeholders, aligning insurance solutions with business objectives while ensuring regulatory compliance, cost efficiency, and effective claims management.
Life Insurance and Annuity Sales True North RecruitersLife Insurance and Annuity SalesMinneapolis, MNTaubman Financial Management is a leader in providing clients with cradle to grave financial planning as well as strong coaching and mentoring for people looking to change their lives while serving others. We are seeking motivated, coachable individuals who want to help families protect their financial future while creating flexibility, independence, and income potential for themselves.
Auto Telephone Claims Adjuster Allstate Insurance CompanyAuto Telephone Claims AdjusterMN$47,500–$61,600 / yearThrough our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Auto Insurance Claims, Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Detail-Oriented, Insurance Claims Investigations, Insurance Policies, Investigative Skills, Multitasking.
Large Loss Claims Admin Allstate Insurance CompanyLarge Loss Claims AdminMN$18.61–$27.79 / hourBusiness Communications, Claims Processing, Clerical Skills, Data Entry, Detail-Oriented, Documentations, Insurance Claims, Investigative Thinking, Invoice Processing, Invoices, Large Loss Claims, Large Scale Data Processing, Microsoft Excel, Microsoft Office, Office Administration, Organizing, Outbound Calls, Police Reports, Timeliness. In this role, you will handle a variety of administrative tasks, including ordering police reports, submitting claims to other carriers, completing social media and trace report requests, and processing invoices.