location_0_addressRegionName

location_0_addressCountryName

INTEGRATED

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

Insurance

You will work closely with cross-functional teams to provide impactful solutions for CAPSIL applications, supporting business requirements, and ensuring that enhancements and production support activities align with operational goals. Agile Practices: Participate in Agile processes, including sprint planning, daily stand-ups, and retrospectives, using tools like Jira to track progress and manage tasks.

KBSkills

ACTIVE

<div name="eeo_hide_content">HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts.  You'll join successful teams contributing to our clients' success.  You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.</div>At HTC Global Services our employees have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.Job Summary: We are seeking a CAPSIL Business Analyst with over 5 years of experience to join our team. This individual will be responsible for driving business analysis and delivering innovative solutions for the life insurance domain. You will work closely with cross-functional teams to provide impactful solutions for CAPSIL applications, supporting business requirements, and ensuring that enhancements and production support activities align with operational goals. This role also offers the opportunity to contribute to large-scale modernization projects aimed at transforming the way we work and serve our customers.Key Responsibilities:<ul><li>Business Analysis & Solution Design: Analyze complex business problems and translate them into effective, actionable solutions within the CAPSIL application and life insurance space.</li><li>Application Support: Provide ongoing production support for CAPSIL applications, ensuring timely resolution of issues and smooth business operations.</li><li>Collaboration with Stakeholders: Work closely with business stakeholders, IT teams, and vendors to define, prioritize, and implement business requirements.</li><li>Enhancement Management: Drive application enhancements, ensuring that changes align with business objectives and technical feasibility.</li><li>Modernization & Migration Projects: Contribute to modernization projects, such as migration to digital platforms like Guidewire or LifeSys, ensuring seamless transitions and improvements in system performance.</li><li>Agile Practices: Participate in Agile processes, including sprint planning, daily stand-ups, and retrospectives, using tools like Jira to track progress and manage tasks.</li><li>Testing & Quality Assurance: Collaborate with testing teams to ensure that application changes meet quality standards, using testing tools and following release management processes.</li></ul>Required Skills & Qualifications:<ul><li>CAPSIL Experience: 5+ years of experience working with CAPSIL or other life insurance applications.</li><li>Life Insurance Knowledge: Strong understanding of life insurance products, policies, and operations.</li><li>Problem Solving: Ability to analyze complex business problems, identify root causes, and develop effective solutions.</li><li>Cross-functional Collaboration: Excellent communication and interpersonal skills to effectively collaborate with business users, development teams, and other stakeholders.</li><li>Production Support: Experience in managing production support activities and ensuring business continuity.</li></ul>Preferred Skills & Qualifications:<ul><li>Modernization Projects: Exposure to migration projects to digital platforms such as Guidewire, LifeSys, or other similar platforms.</li><li>Agile Methodologies: Familiarity with Agile practices and tools like Jira for managing tasks, sprints, and releases.</li><li>Technical Knowledge: Knowledge of SQL, DB2, and experience with integrating applications with external systems.</li><li>Testing & Release Management: Experience with testing tools, release management processes, and supporting testing efforts for application enhancements.</li></ul>Education:<ul><li>Bachelor's Degree in Computer Science, Mathematics, or a related field is required.</li></ul>Why Join Us?<ul><li>Innovative Projects: Work on exciting modernization and transformation projects in the life insurance industry, driving impactful change.</li><li>Growth Opportunities: Take on new challenges and advance your career with opportunities to learn and grow.</li><li>Collaborative Team: Join a dynamic and supportive team of professionals who are passionate about innovation and solving complex business problems.</li><li>Competitive Compensation: We offer a competitive salary and benefits package to ensure that our employees are well taken care of.</li></ul>How to Apply:If you're an experienced Business Analyst with a passion for life insurance technology and are ready to make a real impact, we want to hear from you! Please submit your resume and a brief cover letter with the subject line “CAPSIL Business Analyst Application.”Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.#LI-MJ1  #LI-Onsite

HTC Global Services Inc

CAPSIL BA or Life Insurance BA

Agile Programming Methodologies

Atlassian JIRA

Business Analysis

Business Operations

Business Solutions

Communication Skills

Computer Science

Cross-Functional

Diversity

Emerging Technology

Establish Priorities

Guidewire

IBM DB2

Interpersonal Skills

Life Insurance

Life Insurance Software

Mathematics

Performance Management

Problem Solving Skills

Process Improvement

Production Management

Production Support

Project Tracking

Quality Assurance

Quality Metrics

Release Management/Engineering

Root Cause Analysis

SQL Databases

Software Administration

Sprint Planning

Standup Meetings

Team Player

Test Tools

Testing

Time Management

monster

OFFSITE

Insurance Claims

Note This is a work from home position primarily covering these Michigan counties: Allegan, Barry, Berrien, Branch, Calhoun, Cass, Eaton, Hillsdale, Ionia, Jackson, Kalamazoo, Kent, Lenawee, Macomb, Mecosta, Monroe, Montcalm, Muskegon, Newaygo, Oakland, Oceana, Ottawa, St. Joseph, Van Buren, Washtenaw, Wayne. To assist the Director of Casualty Claims and Casualty Management in overseeing all functions of a Casualty Claims Unit necessary to provide prompt and efficient handling, control, and disposition of non-litigated casualty claims, mini-tort claims, UM/UIM, and out-of-state third-party claims.

Salary

YEAR

Associate Supervisor, Casualty Claims US-MI-Lansing Job ID: 2025-7878 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview Associate Supervisor, Casualty Claims ObjectiveTo assist the Director of Casualty Claims and Casualty Management in overseeing all functions of a Casualty Claims Unit necessary to provide prompt and efficient handling, control, and disposition of non-litigated casualty claims, mini-tort claims, UM/UIM, and out-of-state third-party claims. To establish and maintain quality control of claim processing functions by staff and defense counsel regarding casualty losses. To aid in the assessment and adoption of best practices and industry benchmarks to continually improve customer service and act as a liaison with other divisions. Responsibilities Associate Supervisor, Casualty Claims ResponsibilitiesAssist Casualty Management with planning, organizing, and managing all claims and clerical functions of Casualty Claims Unit, to have a significant positive effect on the overall profitability of the company. Provide quality service to the insured and aid in the risk selection and retention of business by maintaining an effective internal and field service operation. Oversee disposition of Michigan casualty, mini-tort, UM/UIM, and out-of-state third-party claims, to ensure timely, consistent, and equitable disposition of claims and field service quality. Learn to maintain financial standards through review of reserving practices.  Develop a high level of proficiency in insurance law, specifically as it relates to liability claims and contracts. Keep abreast of current trends in the insurance industry. Maintain current knowledge of court decisions as they impact both tort and no-fault law.Contribute, as needed, to corporate projects as a team member and subject matter expert. Act as a resource for divisional and corporate partners and provide training when called upon. Provide coverage evaluations for Underwriting, Commercial, Farm, and other business areas. Support P/C Products and Forms in development of new products. Stay abreast of and advocate for technological enhancements to ensure the team hasthe tools it needs to support department functions. Conduct regular and ongoing examinations and audits as scheduled of casualty claim filesto assure the proper handling according to company policies, procedures, and reserving practices. Report variances to the Director of  Casualty Claims. Prepare and/or assist the Director Casualty Claims in drafting responses to the Department of Insurance and Financial Services and Internal Audit. Serve as contact with outside claim vendors for products offered through external business partners. Maintain and control usage of same to minimize expenses while meeting goal of quality claim handling. Qualifications Associate Supervisor, Casualty Claims Qualifications RequiredBachelor's degree required, with emphasis on insurance preferred, or equivalent experience may be considered. Minimum two to three years casualty claims work required, with emphasis on handling of complex claims and litigation experience preferred. Ability to accept responsibility, train personnel and maintain an interest in their development required. Understanding and appreciation of cooperative business methods required. Knowledge of tort, workers' compensation and no-fault law’s application to insurance claim required. Knowledge of accepted claim procedures and practices required. Must have access to high speed Internet at home. Must possess a valid driver license with an acceptable driving record. PreferredIn-depth knowledge of insurance policies written by the company and ability to interpret insurance contracts preferred.  Knowledge of reinsurance preferred. Understanding of tort laws in other states preferred. Note  This is a work from home position primarily covering these Michigan counties: Allegan, Barry, Berrien, Branch, Calhoun, Cass, Eaton, Hillsdale, Ionia, Jackson, Kalamazoo, Kent, Lenawee, Macomb, Mecosta, Monroe, Montcalm, Muskegon, Newaygo, Oakland, Oceana, Ottawa, St. Joseph, Van Buren, Washtenaw, Wayne. May require some evening work or overnight travel. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 79446-99307 Yearly Salary PI95ec55774bc5-25401-37813114

Michigan Farm Bureau

Associate Supervisor, Casualty Claims

salaryMin

salaryMax

payPeriod

currency

Administrative Skills

Adoption

Benchmarking

Best Practices

Broadband

Claims Management

Claims Processing

Contract Analysis

Corporate Policies

Customer Support/Service

Driver's License

Financial Services

Insurance Regulations

Internal Audit

Legal

Litigation

On Site Support

Product Development

Profit & Loss

Quality Control

Quality Management

Reinsurance

Risk

Staff Training

Tort Law

Training/Teaching

Underwriting

Willing to Travel

Worker's Compensation

JobTarget

Claims Representative

Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business. Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process.

AMD Claims Representative US-MI-Lansing Job ID: 2025-7900 Type: Regular Full-Time # of Openings: 1 Category: Claims Farm Bureau Center Overview AMD Claims Representative ObjectiveTo provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience. Responsibilities AMD Claims Representative ResponsibiltiesComplete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business. Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology. Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process. Qualifications AMD Claims Representative QualificationsRequired: High school diploma or equivalent required.  One to three years’ experience required.  Must possess basic knowledge of computer word processing.  Possess the capability to converse with customers regarding the settlement of automobile claims required. Preferred: Bachelor’s degree preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision and 401K. PM19   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation details: 53670-66014 Yearly Salary PI897f45890e8a-25401-37913038

AMD Claims Representative

Automotive Industry

Automotive Repair and Maintenance

Contact Management

Customer Experience

Word Processing

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