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Account Manager

Job Advertisement: Comma Insurance was established in 2014 to serve customers with integrity, compassion, and excellence; delivering quality service for our clients, partners, and colleagues. Position Description: The Account Manager position is responsible for delivering a prompt, accurate and positive client experience while effectively advocating for client needs.

Salary

KBSkills

ACTIVE

YEAR

Position Description: <p><b>The Account Manager position is responsible for delivering a prompt, accurate and positive client experience while effectively advocating for client needs. Successful candidates for this position will support and service a wide range of personal lines accounts such as homeowners, umbrella, life, and auto insurance.</b></p><p><b><br/></b></p><div><br/></div><p> Position Responsibilities: </p><ul><li>Interact with clients and colleagues in a proactive, friendly, and professional manner.</li><li>Equip clients decisions regarding changing coverage needs and additional available coverage options throughout client lifecycle.</li><li>Field underwrite, countersign, and respond to underwriter follow-ups on all cross-sold and re-written policies.</li><li>Assist clients with payment issues and changes as needed.</li><li>Process all endorsement requests and maintain policies in compliance with Commas minimum coverage standards.</li><li>Retain proper records of all transactions and maintain up-to-date client-specific notes, stored appropriately in Commas system.</li></ul><div><br/></div> Knowledge, Skills, and Abilities: Knowledge and Education Requirements - <ul><li>At least a high school diploma (or equivalent)</li><li>Previous sales or customer service experience (does not have to be within the insurance industry)</li><li>Must possess and maintain a valid P&C, and Life Insurance License<br/></li></ul><p><br/></p> Skills and Abilities - <ul><li>Proficient technology skills to navigate a variety of internal platforms and more than a dozen external carrier platforms</li><li>Strong written and verbal communication skills required establish trust among clients</li><li>Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li><li>Interacts effectively with producers and other colleagues to deliver a seamless, professional client experience.<ul></ul></li><li>Higher-than-average detail orientation to ensure clients receive accurate and effective insurance solutions<ul></ul></li><li>Empathetic, active listening skills with the ability to ask appropriate, effective follow up questions<ul></ul></li><li>Understand and be able to explain various types of personal insurance coverage to consumers with little knowledge of how insurance works<ul></ul></li><li>Consistently deliver a client-focused experience using multiple channels such as phone, video, email, and SMS<ul></ul></li><li>Ability to prioritize various tasks effectively and own a task or procedure from start to finish<ul></ul></li></ul> What We Offer: Comprehensive onboarding and training <div></div><div>Competitive Benefits package including medical, dental, vision</div><div>Hourly Pay plus Commission and bonuses</div><div>401K retirement plan with company match</div><div></div><div>Career development and advancement opportunities within a growing company </div><div>Paid Time Off ( Vacation, sick, personal days)</div><div>Monday- Friday Schedules </div><div>Hybrid (weekly Work from home days)</div><div><br/></div><div></div><div></div><div></div><div></div> Additional Information: <p><b>You Should Apply If: </b></p><p/><ul><li>You are looking for a new career path which allows you to contribute in a world-class team environment</li><li>You enjoy speaking with people and helping them address their insurance needs</li><li>You want to work for a growing company that promotes flexibility and work-life balance </li><li>You operate with a high degree of personal initiative, and thrive on your ability to resolve challenges</li><li>You are able to adapt your work tactics toward proven business processes</li></ul><p><br/></p> Job Advertisement: <b>Comma Insurance was established in 2014 to serve customers with integrity, compassion, and excellence; delivering quality service for our clients, partners, and colleagues. We refuse to be the big-box insurance company, and our clients love us because we take real, tangible steps to put them first.</b><div><b><br/></b></div><div><b>If you are looking to challenge yourself, collaborate with an amazing team, and enjoy helping clients... Apply today and join our winning team!</b></div><br/><br/><p><strong>Compensation details:</strong> 40000-55000 Yearly Salary</p><br/><br/><p>PI417ecf19cbdd-25401-35480886</p>

Comma Insurance

Account Manager - Personal Lines

salaryMin

salaryMax

payPeriod

currency

Auto Insurance

Business Processes

Communication Skills

Cross-Selling

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Establish Priorities

High School Diploma

Insurance

Life Insurance

Maintain Compliance

Presentation/Verbal Skills

Sales

Sales Management

Service Delivery

Short Messaging Service (SMS)

Underwriting

Work From Home

Writing Skills

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