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The technician collaborates closely with the IT EUx Manager & IT EUx Client Technology Specialist other IT teams to resolve issues, implement process improvements, and support technology initiatives that enhance user satisfaction and productivity. The IT End User Experience Field Technician (IT EUx FT) is responsible for enhancing the satisfaction of the end user by providing hands-on and remote technical support, ensuring a seamless and productive technology experience.

Job ID:  519866 CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces. Position OverviewThe IT End User Experience Field Technician (IT EUx FT) is responsible for enhancing the satisfaction of the end user by providing hands-on and remote technical support, ensuring a seamless and productive technology experience. This role focuses on troubleshooting, maintaining, and improving user-facing technology in both office and field environments. The technician collaborates closely with the IT EUx Manager & IT EUx Client Technology Specialist other IT teams to resolve issues, implement process improvements, and support technology initiatives that enhance user satisfaction and productivity. Key Responsibilities (Essential Duties and Functions)<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Deliver desk side and remote technical support for hardware, software, and network issues.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Troubleshoot and resolve end user technology problems efficiently and professionally.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Maintain and administer computer systems, mobile devices, and related environments.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Assist with deployment, configuration, and refresh of user-facing technology assets.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Support technology initiatives and projects as directed by the IT End User Experience Manager.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Communicate effectively with users, peers, and management to provide updates and solutions.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Document solutions, create training guides, and contribute to the knowledge base.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Assist with asset inventory management and technology lifecycle processes.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ensure compliance with IT policies, procedures, and departmental standards.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Participate in continuous improvement efforts to enhance the end user experience.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Travel to business sites for support, training, or project delivery as needed.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Other duties as assigned.</li></ul> QualificationsEducation/Experience<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Associate’s degree in Information Technology or equivalent experience.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">2+ years of experience in IT support or a similar field technician role.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Experience supporting Windows operating systems, Office 365, mobile devices, VPNs, and networking</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">A+, ITIL Foundation, and recent MCP certifications preferred.</li></ul> Skills and Competencies<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Strong analytical and problem-solving skills.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Proficient in desktop, network, and application configuration, troubleshooting, and installation.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Eager to learn new technologies and maintain industry standards.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to identify customer needs, gather information, and resolve problems.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Effective working individually, in teams, and with virtual teams.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Good organizational skills and ability to prioritize tasks.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Highly motivated and able to work with minimal supervision.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to present technical information in user-friendly language</li></ul> Work Requirements<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to safely lift 5–30 pounds regularly, up to 50 pounds occasionally.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Willingness to travel to field sites as needed.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Available for on-call work or outside normal hours for critical incidents or project deliverables.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Ability to work in office, industrial, and field environments, including use of personal protective equipment.</li></ul><h2>Work Environment</h2>While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually quiet to moderate. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. What CRH Offers You <ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Highly competitive base pay</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Comprehensive medical, dental and disability benefits programs</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Group retirement savings program</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">Health and wellness programs</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:12pt">An inclusive culture that values opportunity for growth, development, and internal promotion </li></ul>  About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!  CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability <div> CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</div>

CRH Americas

IT End-User Experience Field Technician

Analysis Skills

Asset Management

Communication Skills

CompTIA A+

Computer Maintenance

Computer Systems

Concrete

Construction

Continuous Improvement

Customer Satisfaction

Customer/Client Research

Decentralized Operations/Management

Desktop PC

Establish Priorities

Hardware Administration

High Tech Industry

Identify Issues

Industry Standards

Information Technology & Information Systems

Inventory Management

Knowledge Base

Lift/Move 30 Pounds

MCP - Microsoft Certified Professional

Maintain Compliance

Management of Information Systems/Technology (MIS)

Microsoft Windows Operating System

Mobile Devices

Needs Assessment

Network Configuration Management

On Call

On Site Support

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Process Improvement

Resolve Customer Issues

Small Company

Software Administration

Software Configuration Management

Systems Administration/Management

Team Player

Technical Presentation

Technical Support

User Documentation

User Interface/Experience (UI/UX)

VPN (Virtual Private Network)

Willing to Travel

FEED

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

HOUR

Hourly Wage: $15.5 - $28.5 per/hour*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Employment Type: Full-Time, Part-TimeAvailable shifts: Mid-Shift, ClosingLocationWalmart Supercenter #27643501 8TH ST SW, ALTOONA, IA, 50009, USJob OverviewOnline Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.Benefits & perksAt Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, nearly 265 million customers and members visit our more than 11,200 stores under 55 banners in 27 countries and eCommerce websites in 10 countries. With fiscal year 2018 revenue of $500.3 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

Walmart

Online Order Filling Team Associate

Compensation and Benefits

Consulting

Diversity

English Language

Order Picking/Packing

Secondary School

Hire Recruits

OTHER

Enterprise Architects have a history of working at a detailed level with various technologies in various roles and often move into an Enterprise role after serving in several other architect roles designing, implementing, and maintaining a variety of systems and tools using a diverse set of technologies. 6+ years in multiple (minimum of three) Architecture domain roles (Software, Application, Solution, Integration, Data, Cloud, Platform, Systems, Desktop, Security, Business, and/or Enterprise) leading multiple architecture initiatives.

Company Details:
<img alt="bts 2022 USE THIS ONE" height="126" src="https://berkley.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=231239&hashed=-502980139" width="455"/> Company URL: https://www.berkleytechnologyservices.com/                                          Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions. We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.  Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology. At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at berkley-bts.com to learn more information. The Company is an equal employment opportunity employer.  

Responsibilities:
An Enterprise Architect helps lead the organization in the planning, development, and application of enterprise architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They are able to span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made. Enterprise Architects have a history of working at a detailed level with various technologies in various roles and often move into an Enterprise role after serving in several other architect roles designing, implementing, and maintaining a variety of systems and tools using a diverse set of technologies. An Enterprise Architect is also an active member of the WRB Architecture Community.  They are aware of and engage with other architects for consultation on projects or efforts.  They are also aware of and contribute to patterns, standards, best practices, proofs-of-concept, tool evaluations, mentoring, and continuous improvement. Technical Strategy<ul><li>Provide feedback to overall 3-5-year architecture strategy, including technology investment and lifecycle goals.</li><li>Contribute to the development, management, and ongoing maintenance of a business and technical capability model.</li><li>Build target and reference architectures to contribute to WRB’s multi-year architecture strategy.</li><li>Maintain contact with vendors, industry peers, and professional associations to keep informed of existing and emerging industry trends, standards, and technologies.</li><li>Able to create supporting architecture documentation and artifacts on a consistent basis.</li></ul> Consulting / Guidance<ul><li>Provide consulting and guidance services to development and infrastructure teams as well as other architects in the development of solutions.</li><li>Present recommendations and solutions clearly and concisely to multiple audiences (including SVPs, business/segment Presidents, and CIOs); emphasizing capability development and value creation over technology specific results.</li><li>Participate in technology and tool evaluations, including some hands-on engineering and proof-of-concept work.</li></ul> Leadership<ul><li>Build relationships with business partners, technical groups, and management on technical strategy, priorities, and timelines.</li><li>Lead architecture projects and technical adoptions across BTS and WRB; effectively manage change management for impacted groups.</li><li>Be visible and inspire others to engage with and follow WRB’s technical strategy.</li></ul> Patterns and Standards Development<ul><li>Identify pattern and standard gaps and determine potential options to address.</li><li>Research, develop, and drive the adoption of design patterns and standards.</li><li>Perform technology and tool evaluations, including proof-of-concept and feasibility analysis.</li><li>Contribute to a catalog of design patterns and standards and socializing them with the architecture community.</li></ul> Governance<ul><li>Participate in the architecture review process for patterns, standards, and solutions.</li><li>Rationalize technology and tool recommendations.</li><li>Is aware of and an advocate for patterns and standards (esp. in Infrastructure, Data, and Security domains).</li></ul> Community of Practice<ul><li>Contribute to the architecture community by participating in online forums, developing standards, patterns, solutions design documentation, and white papers which are shared across the community.</li><li>Develop strong relationships with other business and technical teams and mentor less experienced developers and/or engineers in the development of their skills.</li></ul>

Qualifications:
<ul><li>10+ years progressive engineering experience developing/engineering solutions and leading multiple cross-domain technical or engineering initiatives.</li><li>6+ years in multiple (minimum of three) Architecture domain roles (Software, Application, Solution, Integration, Data, Cloud, Platform, Systems, Desktop, Security, Business, and/or Enterprise) leading multiple architecture initiatives.</li><li>Significant hands-on technical base across multiple technical domains</li><li>Ability to thrive and produce results with little or no supervision in a fast-paced, entrepreneurial environment.</li><li>Excellent written and oral communication skills with ability to interact seamlessly at all levels with both technical and business stakeholders.</li><li>Strong customer service focus and sense of urgency.</li><li>Ability to quickly adapt and learn modern technologies and systems.</li><li>Superior problem solving and analytical skills.</li><li>Ability to create an atmosphere of teamwork and collaboration.</li><li>Ability to look at the “big picture” and see opportunities for improvement.</li><li>Ability to break opportunities for improvement down into bite-sized chunks that can be pursued on a project-by-project basis.</li><li>Bachelor’s degree from four-year college or university in computer science, engineering, business, or other related field or equivalent work experience.</li></ul>Preferred<ul><li>3+ years using public cloud platforms and architectures (Azure, AWS, GCP).</li><li>3+ years using Agile development methodologies.</li><li>2+ years as an Enterprise Architect</li><li>Work history in the financial services or insurance industries.</li></ul>This company is an equal opportunity employer

Sponsorship Details:
Sponsorship not Offered for this Role

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IT End-User Experience Field Technician CRH Americas

Online Order Filling Team Associate Walmart

Enterprise Architect Berkley

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