UNKNOWN

ADAPTED_NOW

Troubleshoot and resolve Tier 1 technical issues including password resets, WiFi connectivity, printer support, system/folder access, and basic hardware/software issues. Continuously expand technical knowledge through hands-on learning opportunities, exposure to Tier 2 issues, and supported professional development opportunities.

HOUR

<div>Temp-To-Hire IT Help Desk Support</div><div>($ 22.28 / Hour | On-Site, Bethel, CT | M-F 8A-5P)</div><div>Temporary position with potential for permanent hire! </div><div></div><div>About Us: Ability Beyond is a dynamic and innovative non-profit organization dedicated to our mission: to discover, build, and celebrate the abilities in all people. Join our passionate and collaborative team and be part of a culture that values growth, inclusion, and innovation.</div><div></div><div>Position Overview: We are currently seeking a detail-oriented and dependable Temporary-to-Hire IT Help Desk Support professional to join our in-house IT team. This on-site role in Bethel, CT provides a great opportunity to gain experience in a fast-paced tech support environment. While this is a temporary position, there is potential for permanent placement based on organizational needs and performance.</div><div></div><div>Responsibilities:</div><ul><li>Serve as the primary point of contact for IT support requests, delivering responsive, efficient, and high-quality customer service<ul><li>Participate in a rotating Primary/Secondary support schedule. During Primary weeks, serve as the main contact for incoming IT requests. During Secondary weeks, focus on maintenance tasks, small projects, skill development, and overflow support as needed</li></ul></li><li>Manage and respond to support requests through Salesforce, phone, email, and walk-up support</li><li>Troubleshoot and resolve Tier 1 technical issues including password resets, WiFi connectivity, printer support, system/folder access, and basic hardware/software issues</li><li>Track, prioritize, and document support tickets and resolutions accurately</li><li>Assist with new hire equipment setup, device deployment, and internal technology upgrades</li><li>Collaborate with internal IT staff and external vendors to support day-to-day operations</li><li>Maintain professionalism while managing multiple priorities and support channels simultaneously</li><li>Continuously expand technical knowledge through hands-on learning opportunities, exposure to Tier 2 issues, and supported professional development opportunities</li></ul><div></div><div>Requirements:</div><ul><li>High School Diploma or equivalent required; pursuing or holding a degree in IT, Computer Science, or related field preferred</li><li>Strong interest in technology and customer service</li><li>Basic understanding of Microsoft Office Suite and Windows operating systems preferred</li><li>Excellent communication, organization, and problem-solving skills</li><li>Ability to work independently and manage multiple requests under time constraints</li><li>Punctual, reliable, and enthusiastic about learning</li></ul><div></div><div>Why Ability Beyond?</div><ul><li>Opportunity for full-time, permanent placement based on performance</li><li>Gain hands-on experience with cutting-edge tools like Salesforce, Power BI, Microsoft Teams, and more</li><li>Supportive team environment that values curiosity, innovation, and continuous learning</li><li>Mission-driven organization making a real difference in people’s lives</li></ul>PandoLogic. Category:Technology, Keywords:Help Desk Specialist, Location:Bethel, CT-06801

Ability Beyond

Temp-To-Hire IT Help Desk

Communication Skills

Computer Science

Customer Support/Service

Detail Oriented

Establish Priorities

Help Desk

High School Diploma

Identify Issues

Information Technology & Information Systems

Interpersonal Skills

Microsoft Office

Microsoft Product Family

Microsoft Windows Operating System

Multitasking

Nonprofit

Power BI

Printers

Problem Solving Skills

Salesforce.com

Support Documentation

Team Player

Technical Support

Wi-Fi

Capital Markets Placement_feed

FEED

This role is ideal for a technology professional with strong troubleshooting skills, excellent communication abilities, and experience supporting Windows, Linux, and macOS systems. About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.

Description:
CTG is seeking a dependable and customer-focused IT Support Technician to provide hands-on and remote technical support for end users in a fast-paced environment. This role is ideal for a technology professional with strong troubleshooting skills, excellent communication abilities, and experience supporting Windows, Linux, and macOS systems. Location: Poughkeepsie, NY Duration: Ongoing Contract Key Responsibilities:<ul><li style="font-family:'calibri' , sans-serif;font-size:12pt">Provide first-level and second-level technical support for desktops, laptops, printers, scanners, and peripheral devices</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Troubleshoot hardware, software, operating system, and network connectivity issues</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Install, configure, and maintain Windows 10/11, Linux, and macOS systems</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Perform system upgrades, patch management, and hardware replacements including RAM and SSD upgrades</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Support networking technologies including TCP/IP, DNS, DHCP, and VPN connectivity</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Deliver in-person, phone, and remote support while maintaining high customer satisfaction</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Document incidents, resolutions, and technical procedures within ticketing systems</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Assist with workstation setups, equipment deployment, and IT inventory management</li></ul>Required Skills & Qualifications:<ul><li style="font-family:'calibri' , sans-serif;font-size:12pt">Strong knowledge of Windows 10/11, Linux, and macOS environments</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Experience troubleshooting desktop hardware, software, and peripheral devices</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Excellent analytical, troubleshooting, and problem-solving abilities</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Strong communication skills with a customer-first mindset</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Ability to work independently and collaboratively within a team environment</li></ul>Experience:<ul><li style="font-family:'calibri' , sans-serif;font-size:12pt">1–3 years of experience in helpdesk, desktop support, or IT support roles preferred</li></ul>Education:<ul><li style="font-family:'calibri' , sans-serif;font-size:12pt">Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience</li></ul>Physical Requirements:<ul><li style="font-family:'calibri' , sans-serif;font-size:12pt">Ability to lift and move equipment weighing up to 30–50 lbs.</li><li style="font-family:'calibri' , sans-serif;font-size:12pt">Ability to sit, stand, and walk for extended periods</li></ul>Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About Us:
<div class="ms-5">CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit <a href="https://www.ctg.com/" rel="noopener nofollow noreferrer" target="_blank">www.ctg.com</a>. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.</div>

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

 

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
 
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. 
 
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Computer Task Group, Inc

IT Support Technician

2nd Level Support

Analysis Skills

Business Solutions

Compensation and Benefits

Computer Workstations

Customer Relations

Customer Satisfaction

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Desktop Administration

Desktop Hardware

Desktop PC

Document Scanners

English Language

Federal Laws and Regulations

Inventory Management

Laptop PC

Legal

Linux Operating System

Mac Operating System

Microsoft Windows System Administration

Network Connectivity

Network Support

Operating Systems

Peripheral Hardware

Presentation/Verbal Skills

Recruiting/Staffing Agency

Software Administration

Software Patches

Solid State Drive (SSD)

State Laws and Regulations

Systems Administration/Management

TCP/IP (Transmission Control Protocol/Internet Protocol)

VPN (Virtual Private Network)

Writing Skills

[AW]-iCims

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Hourly Wage: $16 - $29 per/hour*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiumsmay be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Employment Type: Full-Time, Part-TimeAvailable shifts: Opening, Morning, Mid-Shift, ClosingLocationWalmart Supercenter #235130 CATSKILL CMNS, CATSKILL, NY, 12414, USJob OverviewOnline Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.Benefits & perksAt Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, nearly 265 million customers and members visit our more than 11,200 stores under 55 banners in 27 countries and eCommerce websites in 10 countries. With fiscal year 2018 revenue of $500.3 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

Walmart

Online Order Filling Team Associate

Consulting

Diversity

Order Picking/Packing

Secondary School

Hire Recruits

OTHER

Sites may include any of the following: VTC/huddle rooms, conference rooms, briefing rooms, operations centers, command centers, central AV equipment rooms (AVERs), data and voice premise, Inside Plant (ISP), and Outside Plant (OSP) implementations for various customers in support of the C4IT Infrastructure Modernization Services Group. Responsibilities: EMPOWER AI: As an Audiovisual (AV) installation lead/supervisor, you will be responsible for leading installation and implementation efforts, communication, and Quality Control (QC) support at multiple government sites for a wide variety of AV and Information Technology (IT) systems.

Overview:
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit <a href="http://www.empower.ai/" rel="noopener nofollow noreferrer" target="_blank">www.Empower.ai</a>. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities:
EMPOWER AI:  As an Audiovisual (AV) installation lead/supervisor, you will be responsible for leading installation and implementation efforts, communication, and Quality Control (QC) support at multiple government sites for a wide variety of AV and Information Technology (IT) systems. Sites may include any of the following: VTC/huddle rooms, conference rooms, briefing rooms, operations centers, command centers, central AV equipment rooms (AVERs), data and voice premise, Inside Plant (ISP), and Outside Plant (OSP) implementations for various customers in support of the C4IT Infrastructure Modernization Services Group.In assuming this position, you will be a critical contributor to meeting EMPOWER AI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.  Highlights of Responsibilities:<ul><li>Provide professional customer interface and communication to internal and external customers</li><li>Working independently with minimal supervision, lead technical installation teams comprising employees and/or subcontractors; Set performance standards and daily taskings.</li><li>Apply a thorough understanding of building construction and the AV installation environment</li><li>Provide expert consultation in the organizing of AV installation activities on site</li><li>Support efforts in the translation of business requirements into AV/IT requirements.</li><li>Participate in design reviews and contribute to AV designs specifically relating to recommended (best practice) installation means and methods; assess required materials, quantities, tools, and expendables, assist in estimation installation labor requirements and schedules</li><li>Understand and follow Engineering Implementation Package (EIP) and other site related documents, instructions, drawings, schedules, lists, tables, and data; maintain redline drawings</li><li>Manage construction coordination and communication through appropriate paperwork</li><li>Mount, install, connect, adjust, align, integrate, configure, test and troubleshoot AV/IT equipment</li><li>Coordinate with engineering team and manufacturer support to resolve installation questions; make recommendations, assess impact, be flexible, use judgement, escalate as required</li><li>Learn independently; read product manuals, study online, attend training, or contact product support; retain and convey the information, e.g. take notes, archive the training, etc.</li><li>Be professional, reliable, trustworthy, courteous, respectful, and team-focused, even under stress</li><li>Witness cable testing and review test results</li><li>Maintain a situational awareness of all assigned sites and project detail</li><li>Review and follow site coordination, installation schedules, milestones, and task list</li><li>Review and document configuration changes for assigned install locations</li><li>Provide comprehensive QC and Installation reports</li><li>Implement grounding/bonding of electronics, racks, cabinets, and enclosures</li><li>Install (in walls, ceilings, floors, conduit, or cable tray), terminate, label, and test fiber-optic, CAT5/6 UTP/STP, and other low-voltage AV cable; recognize plenum spaces</li><li>Test and troubleshoot installed AV/IT systems; prepare for and execute System Acceptance Test</li><li>Prepare test reports and other contract deliverables</li><li>Maintain, install, move, and remove cables and ancillary equipment</li><li>Manage site security, inventory, cleanliness</li><li>Assess need for specialized site tools or equipment, make recommendation to management</li><li>Coordinate with and work alongside other construction trades, (e.g.Structure, framing, flooring, ceiling, carpentry; Electrical, telecom, and security; HVAC)</li></ul>

Qualifications:
Requirements:<ul><li>Current AVIXA CTS and CTS-I</li><li>Current/active Secret clearance</li><li>7 -12 years experience</li><li>BA/BS Degree</li><li>Seven (7) years’ experience providing or supporting installation, maintenance, or administration of AV/IT system environments, with two (2) years’ experience as an installation lead/supervisor</li><li>Ability to read and understand architectural and engineering drawings</li><li>Furnish and maintain personal set of basic installation and test tools</li><li>Experience reviewing and providing input to Engineering Implementation Packages</li><li>Familiarity with applicable ANSI/InfoComm, AVIXA, and EIA/TIA standards</li><li>Familiarity with work on an active construction site</li><li>Familiarity with installation and test work in secure facilities</li><li>Proficient in testing equipment/systems and following written test procedures</li><li>Knowledge of using hand tools, basic power tools, test/set up equipment and company machinery. Ability to train others in use.</li><li>Basic knowledge of electrical circuitry, network principles, NEC, ADA, safety, and fire codes.</li><li>Read/understand technical drawings, programming, and installation guides.</li><li>Advanced knowledge of various low voltage systems.</li><li>Communicate effectively both verbally and in writing with clients, management and peers. Ability to make presentations to management, clients, others as directed.</li><li>Advanced computer skills and software knowledge to include MS Office (Excel, Word, PowerPoint, Outlook), company software and job required software/programs.</li><li>Develop goals, prioritize and organize tasks to accomplish the project.</li><li>Anticipate and resolve problem/changes; seek assistance and escalate as required. </li></ul> Preferred Education and Experience: <ul><li>Bachelor of Science degree in electrical, computer, or electronics engineering (or closely related curriculum) from an ABET accredited institution</li><li>Project Management Professional (PMP) Certification</li><li>Top Secret Clearance (may be required after award)</li><li>10 Hour General Industry Safety training/certification</li></ul> PHYSICAL REQUIREMENTS: This position requires the ability to perform the below essential functions:<ul><li>Must be able to safely move around a construction site, wear personal protective equipment; identify and heed construction warnings, barriers, signs, audible messages, and notices</li><li>Must be able to safely lift to 75 pounds to height up to seven feet to install on wall or in rack</li><li>Must be able to safely ascend/descend a ladder or scaffolding; work atop from heights.</li><li>Must be able to remain stationary for long periods</li><li>Must be able to position self to reach worksite items and install equipment on and under floors, walls, low to high mounting locations, on and under furniture, and in cramped locations</li><li>Must be able to identify colors; identify, inspect, prepare, and assemble small fasteners, connectors, operate cable crimper or fiber splicer, etc.</li><li>Must be able to occasionally safely work in hot or cold temperatures or outdoor weather conditions.</li></ul> 

About Empower AI:
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Online IT Jobs in Cold Spring, NJ

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Online IT Jobs in Cold Spring, NJ

Temp-To-Hire IT Help Desk Ability Beyond

IT Support Technician Computer Task Group, Inc

Online Order Filling Team Associate Walmart

Audiovisual Installation Lead/Supervisor - CTS-I Certified Empower AI Inc.

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