Vaco LLCNewHelp Desk Supervisor Vaco LLCHelp Desk SupervisorColumbus, OH$75,000–$80,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This position plays a critical role in managing help desk workflows, monitoring ticket activity, maintaining support documentation, and coordinating with internal technology teams.
Company ConfidentialInformation System Security Officer (ISSO) * Company ConfidentialInformation System Security Officer (ISSO) *Wright-Patterson Air Force Bas, OH$72,181–$100,000Full timePerform cybersecurity site audits to verify architecture analysis, cybersecurity requirements and controls, verify mitigation actions, witness cybersecurity testing and evaluation and to assist the ISSM with the final approval for Authority to Operate (ATO) and/or Authority to Connect (ATC). Job Duties Include: Performing vulnerability assessments using the Assured Compliance Assessment Solution (ACAS), Security Technical Implementation Guide (STIG), and the Security Content Automation Protocol (SCAP).
YiYiEnglishWork from home - Teach English Online !! YiYiEnglishWork from home - Teach English Online !!Columbus, OHThis will allow teachers to build relationships with their students to better understand their strengths, weaknesses, learning styles, and interests in order to provide the best learning outcomes possible. Our business practice requires close collaboration with teachers, so you'll have your own dedicated associate to ask questions to, receive feedback from, and to discuss student related topics.
US NavyNewInformation Technology Professional (IT Support) US NavyInformation Technology Professional (IT Support)Columbus, OHKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Chipotle Mexican GrillNewAnalyst, IT Escalations Chipotle Mexican GrillAnalyst, IT EscalationsColumbus, OH$26.44–$33.66 / hourThis role contributes to service performance by applying technical knowledge and analytical skills to semi-complex challenges within the ITSC.WHAT YOU'LL DO* Provide real-time support to external call center agents on escalated tickets and service requests.* Guide agents on queue activity and long calls to help maintain service level targets.* Support major incident and post-incident review activities, including joining support bridge calls, coordinating identified communication needs with impacted restaurants, and providing expertise as needed to support incident resolution.
Veterans Sourcing GroupIT Support Specialist Veterans Sourcing GroupIT Support SpecialistColumbus, OHWhile providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Executive Summary: The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment.
Menasha Packaging Co LLCSr. IT ERP Functional Analyst (Remote Eligible) Menasha Packaging Co LLCSr. IT ERP Functional Analyst (Remote Eligible)Marion, OHRemoteOur Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display, and merchandising solutions for over 1,800 brands, both in-store and online. Reusable containers, pallets, dunnage, bulk systems, and metal racks improve the flow of products all along the supply chain to reduce costs, enhance profitability, and add sustainability.
Surge StaffingIT Support Specialist Surge StaffingIT Support SpecialistColumbus, OH$50,000Assist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and incident management and client communications for IT systems faults and service requests.
Surge LLCNewIT Support Specialist Surge LLCIT Support SpecialistColumbus, OHAssist business customers with telephone, email or trouble ticket enquiries to resolve or escalate IT systems issues and problems. Provide support and incident management and client communications for IT systems faults and service requests.
giftHEALTHNewIT Support Specialist II giftHEALTHIT Support Specialist IIColumbus, OHServes as an escalation point for IT Support Specialist I by taking ownership of escalated issues, applying deeper troubleshooting and judgment, documenting user or business impact, and driving resolution whenever possible before escalating to the IT Support Site Lead, IT Operations, Engineering, or other teams. Reporting to the IT Support Site Lead, this role handles incoming support requests, resolves escalated or moderately complex technical issues, documents work accurately, and coordinates with IT Support, IT Operations, or Engineering when additional support is needed.
Beacon Specialized LivingNewIt Help Desk Support Technician Beacon Specialized LivingIt Help Desk Support TechnicianColumbus, OHPreserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms. • Communicate with fellow IT employees to ensure support queues are maintained and covered through assigned shifts (This includes normal business hours, as well as On-Call hours).
Civista BankIT Customer Service Technician Civista BankIT Customer Service TechnicianDublin, OHPosition Purpose: The IT Customer Service Technician will perform troubleshooting, maintenance, and repair of hardware and software for the Bank including patch management, help desk support, and equipment installations. Work involves a high degree of flexibility regarding work hours; may have to work weekends or after-hours to install upgrades, fix problems, etc.
DataServ Integrations, LLCIT Network Design Engineer DataServ Integrations, LLCIT Network Design EngineerColumbus, OHJoin us the DataServ/xFact as our next Design Engineer, working with our Sales and Design Engineer Teams to design leading solutions for our customers throughout Ohio. Five years' experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.
KrogerOnline Grocery Pick-Up Clerk KrogerOnline Grocery Pick-Up ClerkMarion, OHPart timeEssential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Apidel TechnologiesIT Support Technician Apidel TechnologiesIT Support TechnicianDublin, OHContractorMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. Experience: Five (5) years of Help Desk or technical support service experience or equivalent combination of education and experience required to include 2%2B years of experience with propriety systems (JURIS, One Team, SIR, TAMS and Voyager).
Pyramid Consulting, IncService Desk Analyst Pyramid Consulting, IncService Desk AnalystColumbus, OH$18–$19 / hourWill be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Must be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions.
Pyramid, IncService Desk Analyst Pyramid, IncService Desk AnalystColumbus, OH$18–$19 / hourContractorFix/Troubleshooting: password, network, connectivity, HW/SW, mobile apps, printers, application errors, VPN, etc Will be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Key Requirements and Technology Experience: Key skills: - Must have at least one year of experience as a "service desk analyst" OR "help desk analyst" OR "IT support specialist" OR "technical support specialist".
Astute Technology Management LLCSystems Administrator Astute Technology Management LLCSystems AdministratorColumbus, OH$70,000–$90,000 / yearAt Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Escalation and Technical Leadership: Serve as the primary escalation point for Level I and II technicians, resolving complex technical issues and supporting team development.
American Electric PowerSecurity Specialist Principal (Operational Technology) American Electric PowerSecurity Specialist Principal (Operational Technology)Columbus, OH$98,993–$128,689 / yearEducation: Bachelor's degree or associate degree with 2 years relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 4 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively, may have non-degree qualifications (such as hands-on demonstrated ability in a technical interview/assessment). Experience: 4 or more years of Information Technology related experience; OR 2 or more years of security related experience, which may include military/government work experience in addition to any experience identified above.
The Christian and Missionary AllianceTech Support Lead The Christian and Missionary AllianceTech Support LeadReynoldsburg, OH$59,000–$69,000 / yearProvides and oversees advanced IT Help Desk troubleshooting and support to all Alliance employees at the National Office (N.O.), to global workers, and to district employees who use technology services provided by the National Office technology group, primarily involving issues relating to company hardware, software, cloud services, and endpoint management, including resolving application-related support tickets using technical expertise and exceptional customer service skills. Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.
SercoUser Support Specialist SercoUser Support SpecialistColumbus, OHThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Franklin County OHIntern - GIS Franklin County OHIntern - GISColumbus, OH$15–$18 / hourThis Policy does not apply to (1) personal data controlled by our Customers (employers that utilize our Services, described further below), which is governed by our separate agreements and related data processing agreements with such Customers; (2) personal data collected by unaffiliated sites that link to or are accessible from our Services; (3) personal data our partners may collect directly from you and control; (4) personal data collected and processed by us about our employees or job applicants responding to our job offers; and, (5) non-personal data derived from personal data, including any data that is aggregated, de-identified, or anonymized, statistical data, insights, or other predictive data that is sufficiently different from your personal data that it cannot be reversed engineered through reasonable means, or otherwise identified from analysis or further processing of the derived data (collectively referred to as the "De-Identified Platform Data"). Log and other automatic data collection including data about the nature of each access, IP address, ISP, files viewed, content changes in certain cases, operating systems, device type and timestamps, pages you view, links you click, touch stream data, movement, scroll, keystroke activity, browser type, access times, and third-party sites and services you were using before and after interacting with our Services.
AAA-Mid-Atlantic, Inc.NewField Services Specialist AAA-Mid-Atlantic, Inc.Field Services SpecialistWorthington, OHMinimum 3 years of hands-on experience supporting desktop and server hardware or software operating systems including Microsoft 365, Active Directory (AD), group policy, MS exchange client, computing device support (laptops, desktops, tablets, and peripherals), printers and printer device management and inventory, and/or mobile devices required. Minimum Qualifications: Bachelor's degree or equivalent from an accredited college or university institution in Computer Sciences, Information Systems, Engineering, Management Information Systems, Business Administration, or a closely related field required.
Pyramid, IncHEADS UP Tech Service Desk Pyramid, IncHEADS UP Tech Service DeskColumbus, OH$19–$23 / hourContractorWorkforce management (WFM) (department outside of TSD) determines staffing levels and shifts needed/available Following training, available shifts will be communicated and analysts will have the opportunity to give preferences. Normally, 70% of contractors brought on can work remotely from anywhere, the remaining 30% will need to work in the Columbus facility in either a permanent work in office arrangement or hybrid (every other week in office, 2-3 days a week in office, etc.).
Delaware Nation IndustriesHelpdesk Specialist II - 505760AB Delaware Nation IndustriesHelpdesk Specialist II - 505760ABWright-Patterson Air Force Base, OHThis support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH.
U.S. Department of DefenseBUDGET ANALYST U.S. Department of DefenseBUDGET ANALYSTColumbus, OH$74,678–$158,322 / yearFor the GS-11 position: Specialized experience is defined as Experience supporting financial or budget administration services such as planning, programming, budget formulation, justification, presentation, monitoring, or execution; or experience monitoring, researching, or analyzing financial or budgetary data to ensure accuracy or identify trends or discrepancies. For the GS-13 position: Specialized experience is defined as Experience providing financial or budgetary advisory services such as identifying, analyzing, or resolving complex budgetary issues for an organization; or experience providing advisory support across the budget lifecycle including planning, programming, formulation, justification, presentation, or execution.
MorleyVehicle Return Clerk (Remote - Ohio) MorleyVehicle Return Clerk (Remote - Ohio)OhioRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. Customer service experience (three or more years preferred); for example, previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers.
MorleyRemote Automotive Customer Service Agent (Dealer Assistance) MorleyRemote Automotive Customer Service Agent (Dealer Assistance)OhioRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
Ohio Dominican UniversityComputer Information Systems Adjunct Faculty Ohio Dominican UniversityComputer Information Systems Adjunct FacultyColumbus, OHWe are dedicated to academic excellence, teaching and to living out the Gospel supported by the four pillars of Dominican tradition: Prayer, Study, Community, and Service. We are committed to creating an inclusive environment for all employees, as we respect and seek to empower each individual and support the various cultures, perspectives, skills and experiences within our workforce.
TekSynapCybersecurity Engineer TekSynapCybersecurity EngineerColumbus, OhioTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Additional Job Information: TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
Kloud9 IT, Inc.Tier 1 Technical Support Specialist Kloud9 IT, Inc.Tier 1 Technical Support SpecialistColumbus, OhioRemote$40,000–$50,000The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users.
SHI GmbHNewPresales Services Advisor SHI GmbHPresales Services AdvisorColumbus, OH$55,000–$75,000 / yearThe specialist will also manage service opportunity pipelines, maintain comprehensive project documentation, and collaborate with internal teams and partners to ensure successful service engagements and a world-class customer experience. The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate.
Columbus State Community CollegeChairperson, Design, Construction & Trades Columbus State Community CollegeChairperson, Design, Construction & TradesColumbus, OHWorks with the CSCC Apprenticeship Coordinator to support and increase enrollments for our DOL Registered Apprenticeship partners, to include processing enrollments, reviewing/approving annual contracts and partner payments, assisting with intake testing for selected partners, and recruiting new apprenticeship partners. Participates in community engagement opportunities, including but not limited to: ttending Admissions recruiting events both on and off campus, serving on advisory boards for regional career-tech centers, high schools, and trade associations (i.e. , Ft. Hayes, Tri-Rivers, SWCS, EFCC, Builders Exchange, BIA, etc.), attending outreach events sponsored by external agencies (ie.,
SercoInformation Specialist SercoInformation SpecialistColumbus, OHRemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
TekSynap CorpCybersecurity Engineer TekSynap CorpCybersecurity EngineerColumbus, OHDoD Approved 8570 Baseline Certification: Category IAT Level III CompTIA Advanced security Practitioner with Continuing Education (CASP+ CE) Cisco Certified Network Professional Security (CCNP Security) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP or Associate) GIAC Certified Enterprise Defender (GCED) GIAC Certified Incident Handler (GCIH) Certified Cloud Security Professional (CCSP) Clearance Must possess a Secret clearance with a favorable NACLC and be eligible for an IT-I (Tier 5/SSBI) Critical-Sensitive clearance. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Veterans Sourcing GroupTechnical Support - $24/hr Veterans Sourcing GroupTechnical Support - $24/hrColumbus, OHThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
Veterans Sourcing GroupTechnical Support Veterans Sourcing GroupTechnical SupportColumbus, OHThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. • Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to: Holidays, Overtime, Shift change, and weekends.
Installed Building ProductsSystems Support Engineer Installed Building ProductsSystems Support EngineerColumbus, OhioOur commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio. Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide.
TekSynapCybersecurity Engineer w/Top Secret Clearance TekSynapCybersecurity Engineer w/Top Secret ClearanceColumbus, OhioTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Analyze threat intelligence and security event data collected from logs, Intrusion Detection Systems (IDS), intelligence reports, and vendor sources to identify and mitigate risks.
Columbus State Community CollegeNewAdjunct - Information Systems Technology - Web Development Program Columbus State Community CollegeAdjunct - Information Systems Technology - Web Development ProgramColumbus, OHTeaches assigned courses as scheduled and assumes primary responsibility for and exercises oversight of the curriculum in conjunction with Department policies, ensuring both the rigor of programs and the quality of instruction. The Adjunct – Information Systems Technology position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students.
ReveleerSenior System Administrator ReveleerSenior System AdministratorColumbus, OH$135,000–$145,000With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence. Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care.
Encova Mutual Insurance GroupNewData Steward Encova Mutual Insurance GroupData StewardColumbus, OHOur current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it.
Sonoma ConsultingNewUX Designer (Local to Columbus, OH) Sonoma ConsultingUX Designer (Local to Columbus, OH)Columbus, OHOverview: Collaborate with UX teammates (UI designers, UX Researchers, Information Architects, Content Writers, Content Managers), IT teams, product/capability strategists, product owners, analytics teams and Digital UX leadership Participate in ideation, design, evaluation, and detailed specification for existing and future products or experiences including online and mobile applications Leverage a user-centered design process to design multi-channel experiences (including digital/mobile applications) for customers and associates Identify user types and understand their unique needs and scenarios for use Translate user and business requirements into UX artifacts (ex. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics.
Veterans Sourcing GroupTech Support Analyst - $24/hr Veterans Sourcing GroupTech Support Analyst - $24/hrColumbus, OHCreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.