PART_TIME

FEED

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: <ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul> For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:<ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul>Desired Previous Experience:<ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul>Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.• Read and follow directions given in the note section• Ensure quality and freshness of all items chosen• Communicate with customers via a portable phone and respond to calls in a professional and timely manner• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.• Process the orders through the point of sale (POS) system• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock• Maintain organization and cleanliness of staging areas and equipment• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair• Perform required opening and closing procedures• Assist in training new e-Commerce team members• Meet/exceed productivity standards• Ability to work cooperatively in high paced and sometimes stressful environment.• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.• Ability to act with honesty and integrity regarding customer and business information.• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

<img alt=" " height="1" src="https://ars2.equest.com/?response_id=2dd9f3fa9003d8ffbf25106bf2bee238&view" width="1"/>

Kroger

Online Grocery Pick-Up Clerk

Automotive Industry

Coaching

Collective Bargaining

Communication Skills

Customer Experience

Customer Support/Service

Diversity

Employee Assistance Plan

Federal Laws and Regulations

Financial Support

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Time Management

Training Program

Writing Skills

eCommerce

equestftpin

UNKNOWN

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Qualifications: Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. Required/Desired Skills <table cellspacing="1" cellpadding="1" border="1" style="width: 500px;" _moz_resizing="true"><tbody><tr><th>Skill</th><th>Required /Desired</th><th>Amount</th><th>of Experience</th></tr><tr><td>Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college </td><td>Required</td><td>0</td><td></td></tr><tr><td>Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Answer user inquiries regarding computer software or hardware operation to resolve problems.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Bilingual - Spanish</td><td>Required</td><td>0</td><td></td></tr><tr><td>IT Help Desk Call Center exp</td><td>Required</td><td>2</td><td>Years</td></tr></table> Questions <table cellspacing="1" cellpadding="1" border="1" style="width: 500px;" _moz_resizing="true"><tbody><tr><th>No.</th><th>Question</th></tr><tr><td>Question1</td><td>Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? </td></tr><tr><td>Question2</td><td>Please list candidate's email address.</td></tr><tr><td>Question3</td><td>Candidate must be paid AT LEAST - if selected for engagement. Candidate can be paid more; however, the SRP rate cannot exceed -. Do you accept this requirement?</td></tr><tr><td>Question4</td><td>The maximum mark-up for this engagement s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?</td></tr><tr><td>Question5</td><td>This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?</td></tr><tr><td>Question6</td><td>The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date. Do you accept this requirement?</td></tr><tr><td>Question7</td><td>Onsite Required: Due to the essential nature of the work to be performed, this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement?</td></tr><tr><td>Question8</td><td>Is the candidate fluent in Spanish?</td></tr></table>

Buzzclan

GA DDS Level 1 Help Desk Analyst

2nd Level Support

Analysis Skills

Call Centers

Call Volume

Computer Hardware

Computer Software

Computer Systems

Customer Retention/Renewal

Diagnostics Solutions/Software

Driver's License

Funding

Hardware Administration

Hardware Repair

Help Desk

Microsoft Active Directory

Microsoft Office

Microsoft Outlook

Microsoft Windows Operating System

Multilingual

Performance Analysis

Peripheral Hardware

Sales Management

Service Level Agreement (SLA)

Software Administration

Spanish Language

Technical Support

Work From Home

Ceipal

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Qualifications: Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. Required/Desired Skills <table cellspacing="1" cellpadding="1" border="1" style="width: 500px;" _moz_resizing="true"><tbody><tr><th>Skill</th><th>Required /Desired</th><th>Amount</th><th>of Experience</th></tr><tr><td>Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college </td><td>Required</td><td>0</td><td></td></tr><tr><td>Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Answer user inquiries regarding computer software or hardware operation to resolve problems.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Bilingual - Spanish</td><td>Required</td><td>0</td><td></td></tr><tr><td>IT Help Desk Call Center exp</td><td>Required</td><td>2</td><td>Years</td></tr></table> Questions <table cellspacing="1" cellpadding="1" border="1" style="width: 500px;" _moz_resizing="true"><tbody><tr><th>No.</th><th>Question</th></tr><tr><td>Question1</td><td>Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? </td></tr><tr><td>Question2</td><td>Please list candidate's email address.</td></tr><tr><td>Question3</td><td>Candidate must be paid AT LEAST NA if selected for engagement. Candidate can be paid more; however, the SRP cannot exceed NA. Do you accept this requirement?</td></tr><tr><td>Question4</td><td>The maximum mark-up for this engagement s SRP is %. To be competitive on pricing, a mark-up below the % threshold is suggested. Do you agree to propose a mark-up at or below %?</td></tr><tr><td>Question5</td><td>This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?</td></tr><tr><td>Question6</td><td>The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date. Do you accept this requirement?</td></tr><tr><td>Question7</td><td>Onsite Required: Due to the essential nature of the work to be performed, this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement?</td></tr><tr><td>Question8</td><td>Is the candidate fluent in Spanish?</td></tr></table>

RICEFW Technologies Inc

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Qualifications: Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. Required/Desired Skills <table cellspacing="1" cellpadding="1" border="1" style="width: 500px;" _moz_resizing="true"><tbody><tr><th>Skill</th><th>Required /Desired</th><th>Amount</th><th>of Experience</th></tr><tr><td>Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college </td><td>Required</td><td>0</td><td></td></tr><tr><td>Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Answer user inquiries regarding computer software or hardware operation to resolve problems.</td><td>Required</td><td>2</td><td>Years</td></tr><tr><td>Bilingual - Spanish</td><td>Required</td><td>0</td><td></td></tr><tr><td>IT Help Desk Call Center exp</td><td>Required</td><td>2</td><td>Years</td></tr></table> Questions <table cellspacing="1" cellpadding="1" border="1" style="width: 500px;" _moz_resizing="true"><tbody><tr><th>No.</th><th>Question</th></tr><tr><td>Question1</td><td>Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? </td></tr><tr><td>Question2</td><td>Please list candidate's email address.</td></tr><tr><td>Question3</td><td>Candidate must be paid AT LEAST $$$ if selected for engagement. Candidate can be paid more; however, the SRP rate cannot $$$ $$$. Do you accept this requirement?</td></tr><tr><td>Question4</td><td>The maximum mark-up for this engagement s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%?</td></tr><tr><td>Question5</td><td>This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement?</td></tr><tr><td>Question6</td><td>The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date. Do you accept this requirement?</td></tr><tr><td>Question7</td><td>Onsite Required: Due to the essential nature of the work to be performed, this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement?</td></tr><tr><td>Question8</td><td>Is the candidate fluent in Spanish?</td></tr></table>

Software Technology Inc

The Life safetyProgram Support Specialist provides essential operational and administrative support for project managers, engineers, leadership, and onsite teams within a dynamic government environment. This role is critical to the Helpdesk Call Center, service coordination, documentation management, logistics, onboarding assistance, and day‑to‑day program operations across a multi‑building campus.

Overview:
<div>About M.C. Dean</div><div>M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.</div><div> </div><div>Why Join Us?</div><div>Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values, agility, expertise, and trust, we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.</div><div> </div><div>The Life safetyProgram Support Specialist provides essential operational and administrative support for project managers, engineers, leadership, and onsite teams within a dynamic government environment. This role is critical to the Helpdesk Call Center, service coordination, documentation management, logistics, onboarding assistance, and day‑to‑day program operations across a multi‑building campus.</div>

Responsibilities:
Coordination & Customer Service<ul><li>Serve as an onsite coordinator, responding to phone calls, emails, and customer inquiries quickly and professionally.</li><li>Create, update, and track work requests in the Computerized Maintenance Management System (CMMS).</li><li>Document interactions through trouble tickets, service orders, and operational notes.</li><li>Coordinate service delivery by scheduling maintenance activities and dispatching resources.</li><li>Provide timely follow‑up with customers regarding status updates and issue resolution.</li><li>Provide flexible, short-notice coverage for Dispatcher/Scheduler duties when required.</li></ul>Program & Administrative Support<ul><li>Support Program Management with meeting notes, report formatting, and document management.</li><li>Maintain the Training Tracker, including employee security credentials, certifications, permits, and travel documentation.</li><li>Train new employees on company and site policies, administrative procedures, timekeeping, and system navigation.</li><li>Manage office operations, including supply ordering, inventory control, and uniform issuance/stocking.</li><li>Assist Procurement and Access teams with receiving materials, updating InfraLink, badge returns, and required forms.</li></ul>Material, Logistics & Site Support<ul><li>Create and update material lists, prepare shipping documentation, and track materials throughout their lifecycle.</li><li>Consolidate purchases, shipments, and deliveries to ensure clear visibility and efficient processing.</li><li>Pick up and deliver items within the Washington Metropolitan Area (WMA) region, coordinate with vendors, M.C. Dean HQ staff, and IT support.</li></ul>

Qualifications:
<ul><li>High School Diploma with 6+ years of experience or</li><li>4+ with an associate's degree or</li><li>0+ years of experience with a bachelor's degree.</li><li>Proficiency with Microsoft Word, PowerPoint, Outlook, and working knowledge of Excel.</li><li>Ability to learn and adapt to new software, platforms, and workflow tools.</li><li>Comfortable using Microsoft Teams, Google Drive, and multi‑platform digital environments.</li><li>Strong written and verbal communication skills.</li><li>Ability to multitask, organize priorities, and work independently.</li><li>Strong customer‑service orientation with the ability to remain calm under pressure.</li><li>Experience with federal or DoD contracting environments is a plus.</li><li>Professional, personable, and optimistic attitude</li><li>Strong initiative and composure with difficult or high‑pressure situations</li><li>Skilled in conflict de‑escalation</li><li>Team‑oriented, adaptable, and service‑focused</li><li>NICET I NICET in Fire Alarm Systems (Preferred)</li></ul>Abilities:<ul><li>Exposure to computer screens for an extended period of time.</li><li>Sitting for extended periods of time.</li><li>Reach by extending hands or arms in any direction.</li><li>Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.</li><li>Listen to and understand information and ideas presented through spoken words and sentences.</li><li>Communicate information and ideas in speaking so others will understand.</li><li>Read and understand information and ideas presented in writing.</li><li>Apply general rules to specific problems to produce answers that make sense.</li><li>Identify and understand the speech of another person.</li></ul>

M.C. Dean is Building Intelligence™. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises.
The company’s capabilities include electrical, electronic security, telecommunications, life-safety, instrumentation and control, and command and control systems.
M.C. Dean is headquartered in Tysons, Virginia and employs more than 4,000 professionals engineers,technicians, and staff who deploy worldwide automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

M.C. Dean, Inc

Life safety Program Support Specialist 1 - Atlanta, GA

Administrative Procedures

Administrative Skills

Audiovisual

Automation

Computerized Maintenance Management System (CMMS)

Corporate Policies

Cyber-Physical

Document Management

Documentation

Documentation Format

Electrical Engineering

Electricity

Federal Contracts

Government

Government Contracts

High School Diploma

Information Technology & Information Systems

Internet Security

Inventory Management

Keyboards

Leadership

Life Safety Systems

Logistics

Manual Dexterity

Materials Tracking

Meeting Minutes

Microsoft Excel

Microsoft PowerPoint

Microsoft Product Family

Microsoft Word

Multitasking

Onboarding

Operational Support

Operations Management

Organizational Skills

Process Improvement

Project Engineering

Project Tracking

Purchasing/Procurement

Service Delivery

Shipping Documents

Staff Training

System Integration (SI)

Team Player

Telecommunications

Time Management Software

Trouble Tickets

[AW]-iCims

FULL_TIME

YEAR

You will create, evaluate, and implement plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods, considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Server Administration and Management: Oversee the operation, performance, and availability of Linux/Windows servers, including roles such as Active Directory, DNS, DHCP, file/print services, and other server-related functionalities.

20191 – System Administrator II Location – Savannah, GACompany Overview  Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations. If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation. Website: <a href="http://www.haeaus.com/" rel="nofollow noopener noreferrer" style="color:#467886;text-decoration:underline" target="_blank">http://www.haeaus.com</a>Role Overview  The selected candidate Windows Systems Administrator will provide technical leadership and be responsible for establishing the direction for maintenance, standards, life-cycle management, design, and implementation approaches for the company’s servers and related infrastructure. You will create, evaluate, and implement plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods, considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. You will be expected to lead and contribute to designs applied to all aspects of servers and related infrastructure prototypes and eventual implementation. You will perform work of high complexity and derives logical processes based on technical platforms, as well as engaging in performance/integration testing, problem analysis, and business and technical analysis. Selected roles and responsibilities will include but not necessarily be limited to the following:<ul><li>Perform Linux/Windows and Microsoft Exchange System Administration.</li><li>Perform Linux/Windows Server Environment System Monitoring.</li><li>Manage assigned tasks and quickly respond to and process Linux/Windows helpdesk tickets using ITSM in a timely and reliable manner.                                                                                             </li><li>Support Help Desk personnel and Administrators as required, building desktop PC and laptop OS images.    </li><li>Monitor/Resolve both Linux/Windows server performance, health, and security issues                                       </li><li>Develop/test and analyze new technical solutions to problems.                                 </li><li>Install, maintain, and configure Linux/Windows Servers, Active Directory, MS Exchange email, File, and print servers.                                                                                                                                                               </li><li>Perform backup and restores of Exchange and SQL databases and all Linux/Windows servers</li><li>Detect, diagnose, and troubleshoot server malfunctions                                                                                                            </li><li>Provide all aspects of user account management. </li><li>Maintain a current inventory of all Linux/Windows assets, purchase history, and warranty data. Other Duties as required.</li><li>Linux/Windows Server Configuration and Maintenance: Configure, install, and maintain Linux/Windows server environments, ensuring proper setup and functionality. Regularly apply patches, updates, and security measures to maintain system integrity.</li><li>Server Administration and Management: Oversee the operation, performance, and availability of Linux/Windows servers, including roles such as Active Directory, DNS, DHCP, file/print services, and other server-related functionalities.</li><li>User and Access Management: Create, manage, and maintain user accounts, permissions, and access controls within the Linux/Windows server environment. Implement security best practices to ensure appropriate user access.</li><li>Security and Compliance: Implement and enforce security measures to protect Linux/Windows servers from unauthorized access, malware, and other threats. Ensure compliance with relevant industry standards and regulations.</li><li>Backup and Disaster Recovery: Develop and manage backup and recovery strategies for Linux/Windows servers to ensure data integrity and facilitate timely recovery in case of system failures or data loss.</li><li>Troubleshooting and Issue Resolution: Diagnose and resolve hardware and software-related issues on Linux/Windows servers. Utilize advanced troubleshooting techniques and tools to identify root causes and implement effective solutions.</li><li>Performance Monitoring and Optimization: Monitor server performance, analyze performance metrics, and proactively optimize server resources to ensure efficient and responsive operations.</li><li>Software Deployment and Management: Manage software installations, updates, and licenses for applications running on Linux/Windows servers. Ensure software compliance and compatibility within the server environment.</li><li>Virtualization and Cloud Integration: Manage virtualization platforms and cloud-based resources within the Linux/Windows server environment. Optimize resource utilization and maintain virtualized instances.</li><li>Scripting and Automation: Develop and maintain scripts for automating routine tasks and administrative processes within the Linux/Windows server environment. PowerShell scripting skills are often essential.</li><li>Project Support: Contribute to IT projects involving Linux/Windows server environments, providing technical expertise and support for planning, implementation, and testing.</li><li>Capacity Planning and Scaling: Collaborate with IT leadership to assess server capacity needs and plan for future growth. Recommend hardware upgrades or additions as necessary.</li><li>Documentation and Knowledge Sharing: Maintain comprehensive documentation of server configurations, procedures, and troubleshooting steps. Share knowledge and provide training to team members.</li><li>Change Management: Adhere to established change management processes when implementing changes or updates to Linux/Windows server environments. Ensure changes are well-documented and communicated.</li><li>Vendor Management: Collaborate with vendors to procure, support, and maintain server hardware and software. Manage vendor relationships and service agreements.</li></ul>Basic Qualifications<ul><li style="margin-left:8px">Bachelor’s degree in information technology major preferred</li><li style="margin-left:8px">At least 5 years of experience as the primary administrator for Linux/Windows Servers, VMware, Exchange Servers, Windows AD and M365 administration.</li><li style="margin-left:8px">At least 1 year of experience in network administration or engineering.</li><li style="margin-left:8px">Ability to think logically, analyze issues, and implement appropriate solutions. </li><li style="margin-left:8px">Ability to follow written and verbal instructions. </li><li style="margin-left:8px">Ability to plan, organize, and coordinate work assignments. </li><li style="margin-left:8px">Ability to complete projects on time.</li><li style="margin-left:8px">Ability to work well in a team environment.                                                  </li><li style="margin-left:8px">Certifications (Required/Preferred)<ul><li style="margin-left:8px">MCSE - Core Infrastructure Certification preferred</li><li style="margin-left:8px">Red Hat Certified System Administrator preferred</li><li style="margin-left:8px">Preferred - Network +, A+</li><li style="margin-left:8px">Ability to interact positively with internal and external customers</li></ul></li></ul><div style="margin-left:8px">Team Culture:   Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value: <ul style="margin-bottom:11px"><li style="margin-left:8px">Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry. </li><li style="margin-left:8px">Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes. </li><li style="margin-left:8px">Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals. </li><li style="margin-left:8px">Growth: We prioritize personal and professional growth, offering opportunities for learning and development. </li><li style="margin-bottom:11px;margin-left:8px">Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.</li></ul></div>Salary Range:  $79,000 - $112,959 per yr. Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.  Powered by JazzHR

Hyundai AutoEver America(HAEA) is a global Information Technology services company, with approximately 300 professionals serving Hyundai Kia Motor Group affiliates in North and South America. 
HAEA provides a full range of Information Technology Services, spanning application services, business intelligence, integration, data security, infrastructure, and hosting services. By delivering competitive services, HAEA enables our clients to focus on running their core business, align IT capabilities to support business goals, and leverage technology to more effectively compete in the marketplace. 
HAEA is a premier IT professional group with extensive experience and expertise in all aspects of the automobile industry, including sales &#38; distribution, manufacturing, captive finance, and marketing.

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