Do you have any one or any combination totaling one (1) year from the following categories: A. College coursework which includes information technology (IT), IT management, programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: o 30 semester hours equals one (1) year, o Associates degree (60 semester hours) equals eighteen (18) months o 90 semester hours equals two (2) years o Bachelors degree (120 semester hours) equals three (3) years B. Performs a variety of 2nd level support duties to ensure smooth delivery of technology services, such as but not limited to computer imaging, delivery, repair and installation, printer deployment and repair, monitoring service desk ticket queue, creating and resolving tickets, Audio/Visual support, and various other duties as assigned.