related troubleshooting skills specifically with Windows 11, Microsoft Office, Network Stack, Server Administration, Printers, and Apple IOS and Android mobile devices; being able to effectively balance speed and quality of work while multi-tasking, able to maintain good composure in stressful situations, be an effective, honest, a respectful communicator, and be diligent in the planning and execution of tasks. · Provide technical assistance and troubleshooting for users to resolve computer, software, network, printing, and mobile device related issues in person, over the telephone, or remotely with remote assist applications.