location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Technical Support Representative

Proven experience in maintaining workstations, managing cloud-based solutions, configuring and supporting VoIP systems, administering mobile device management (MDM) platforms, troubleshooting complex application issues, and performing hardware diagnostics and repair. The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes.

ACTIVE

ROLE AND ESSENTIAL FUNCTIONS<p>The Help Desk Tier 1 is responsible for end user support for hardware, software and network to achieve 24/7 secure relia...</p><p>REQUIRED SKILLS AND QUALIFICATIONS </p><p>	Microsoft 365 (Office 365, Entra ID, Intune)</p><p>	Microsoft Active Directory</p><p>	Microsoft Windows 10 and 11</p><p>	Google Workspace</p><p>	VoIP Phone Systems</p><p>MINIMUM QUALIFICATIONS</p><p>	1-3 years of desktop support experience</p><p>	Microsoft 365 (Office 365, Entra ID, Intune)</p><p>	Proven experience in maintaining workstations, managing cloud-based solutions, configuring and supporting VoIP systems, administering mobile device management (MDM) platforms, troubleshooting complex application issues, and performing hardware diagnostics and repair.</p><p>	Experience working with users defining problems and solutions</p><p>PREFERRED QUALIFICATIONS</p><p>	CompTIA A+</p><p>	CompTIA Security</p><p>COMMUNICATION SKILLS</p><p>	Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues</p><p>	Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities</p><p>	Ability to maintain confidentiality</p><p>	Ability to speak in public, including trainings</p><p>	Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully</p><p>RESPONSIBILITIES AS A TEAM MEMBER</p><p>	Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted</p><p>	Demonstrates excellence in work standards, is tenacious in completing tasks</p><p>	Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties</p><p>	Works well with other team members and departments</p><p>	Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments</p><p>	Requests support from team with ample time to accommodate the support request in order to meet deadlines</p><p>	Ensures effectiveness in processes to achieve/seek best practice</p><p>RESPONSIBILITIES AS A TEAM MEMBER</p><p>	Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted</p><p>	Demonstrates excellence in work standards, is tenacious in completing tasks</p><p>	Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties</p><p>	Works well with other team members and departments</p><p>	Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments</p><p>	Requests support from team with ample time to accommodate the support request in order to meet deadlines</p><p>	Ensures effectiveness in processes to achieve/seek best practice</p><p>EQUIPMENT NORMALLY USED</p><p>	Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines</p><p>	May use other office equipment as needed</p><p>PHYSICAL AND MENTAL DEMANDS</p><p>The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.</p><p>	The employee must be able to sit for extended periods of time entering data into multiple systems</p><p>	The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper</p><p>	The employee is required to answer the phone as well as respond to team members and internal customers</p><p>	The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes</p><p>	The employee is frequently required to stand, walk, and talk for an hour or more</p><p>	Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus</p><p>	Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines</p><p>	Ground and or Air travel upon demand</p><p>RISE IS AN EQUAL OPPORTUNITY EMPLOYER</p><p>RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</p><p>Note: This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.</p><p/>

RISE Services, Inc

IT Help Desk Technician

RISE Services, Inc Jobs

Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.

Salary

KBSkills

HOUR

<strong>Help Desk Support<br/><br/>Pay Rate: $20/hr<br/>Location:South Jordan, UT<br/>Duration: 6 Month - Long Term Project</strong><br/><br/><br/><strong>Executive Summary:</strong><ul><li>The Service Desk Agent is the first point of contact for the users who call our IT Service Desk</li><li>While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion</li><li>The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process</li></ul><br/><strong>Responsibilities include:</strong><ul><li>Demonstrate strong customer service skills to provide phone support including: <ul><li>Listening to the customer to gain an accurate understanding of the situation</li><li>Being empathetic to the customer's situation and having a sense of urgency to resolve the issue</li><li>Producing accurate, detailed documentation at the client, problem and incident level</li><li>Resolving conflict</li></ul></li><li>Responsible for high quality end-user technical support, related to enterprise software and hardware</li><li>Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment</li><li>Under general oversight, provides after hours and weekend support as needed</li><li>The position requires attention to detail, follow through, teamwork focus and positive attitude</li><li>An understanding of technology and the ability to apply that knowledge to support all existing systems</li><li>Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person</li><li>Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly</li><li>Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations</li><li>Provides investigation, diagnosis, resolution and recovery for hardware/software problems</li><li>Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software</li></ul><strong>Qualifications:</strong><ul><li>Excellent customer service skills required</li><li>Excellent communication skills required</li><li>Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment</li><li>Preferred work experience in technical support role but not required</li><li>Required Education: High school diploma or GED with relevant work experience</li><li>Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly</li><li>Self motivated and ability to work on own initiative in a high pressure environment</li><li>Willing to work variable shifts including evenings, weekends and public holidays</li></ul>

Veterans Sourcing Group

Help Desk Support/Service Desk Agent

salaryMin

salaryMax

payPeriod

currency

Call Monitoring

Communication Skills

Computer Hardware

Conflict Resolution

Customer Relations

Customer Support/Service

Detail Oriented

Documentation

Enterprise Applications

Follow Through

Hardware Repair

Help Desk

Identify Issues

Online Chat

People Management

Peripheral Hardware

Problem Solving Skills

Team Player

Technical Support

Telephone Skills

Time Management

Veterans Sourcing Group Jobs

As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

<p> Help Desk Technician<br/> Salt Lake City, UT<br/> Contract Position with possibility to go permanent<br/> Pay Rate: $20.00 to 22.00 / hour<br/><br/> Job Description:<br/> Our client is looking for a helpdesk technician to join their team in Salt Lake City. Your main responsibilities will be to provide phone and remote support to end-users. You will be working in a windows environment and providing software installs and updates. Additionally, you will be working on setups and configurations for new employees and assist with the triage of tickets. Lastly, you will handle basic networking issues and basic troubleshooting issues under the direction of a lead Systems Admin.<br/><br/> Required Skills:</p><ul><li> 1-2 years experience in a helpdesk role</li><li> Experience with Windows OS troubleshooting (Windows 7, 8, 10, Server 2008, 2012, 2016)</li><li> Basic Network troubleshooting experience (DHCP, DNS, TCP/IP, WiFi)</li><li> Exceptional customer service</li><li> Experience with antivirus, software updates, Windows updates, WiFi, TCP/IP, OSI</li><li> A+ Certification</li></ul> Bonus Skills:<ul><li> VMWare</li><li> Citrix in a VDI environment</li><li> Certifications (Security+, etc.)</li></ul><p> Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.<br/><br/> Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results. </p><p> Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold. </p><p> Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at <a href="http://www.consultnet.com/" rel="noreferrer noopener nofollow" target="_blank"> www.consultnet.com</a> . </p><p> We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law. </p><br/><br/><br/>

ConsultNet

Help Desk Technician

OTHER

Proven experience in maintaining workstations, managing cloud-based solutions, configuring and supporting VoIP systems, administering mobile device management (MDM) platforms, troubleshooting complex application issues, and performing hardware diagnostics and repair. In addition to the cybersecurity requirements of all positions at RISE, IT Help Desk will support the secure installation / configuration, and remediation of computer hardware, software, systems, networks, printers, scanners and cloud properties.

<div class="description"><div class="cardContainer shadow padding marginBottom formGroup row"><div class="row formRowStandard " id="csrf-row"><div class="formLine"><div class="formControl fbControl"></div></div></div><div name="main"><div class="clHeadSecondary"><h2>Job Details</h2></div><div class=" row" name="local_row"><div class=" col-md-6 local-tax-col local-ee" id="jobDetailsLeftColumn" name="local_left"><div class="row formRowStandard " id="Job Location-row"><br/><b>Job Location</b><div class="formLine"><div name="Job Location">Orem, UT - Orem, UT</div></div></div><div class="row formRowStandard " id="Position Type-row"><br/><b>Position Type</b><div class="formLine"><div name="Position Type">Full Time</div></div></div><div class="row formRowStandard " id="Education Level-row"><br/><b>Education Level</b><div class="formLine"><div name="Education Level">2 year degree preferred</div></div></div></div><div class=" col-md-6 local-tax-col local-client" name="local_right"><div class="row formRowStandard " id="Salary Range-row"><br/><b>Salary Range</b><div class="formLine"><div name="Salary Range">$24.50 </div></div></div><div class="row formRowStandard " id="Travel Percentage-row"><br/><b>Travel Percentage</b><div class="formLine"><div name="Travel Percentage">Limited or Occasional</div></div></div><div class="row formRowStandard " id="Job Shift-row"><br/><b>Job Shift</b><div class="formLine"><div name="Job Shift">Days</div></div></div><div class="row formRowStandard " id="Job Category-row"><br/><b>Job Category</b><div class="formLine"><div name="Job Category">Information Technology</div></div></div></div></div><div class="clHeadSecondary"><h2>Description</h2></div><div class=" row" name="description"><div class="row formRowStandard " id="jobDesc-row"><div class="formLine"><h1><u>ROLE AND ESSENTIAL FUNCTIONS</u></h1><p>The Help Desk Tier 1 is responsible for end user support for hardware, software and network to achieve 24/7 secure reliable and efficient operations. This includes computer and telecommunications services and all ancillary support services and equipment.</p><p/><ul><li>Keep tickets up to date and clearly documented in ticket management system</li><li>Basic troubleshooting and analysis</li><li>Maintain hardware including workstations (including PC and Chrome devices) and phone for all entities supported</li><li>Maintain line of business applications for all entities supported</li><li>Processes employee change event requests including new hires, terminations and transfers</li><li>Processes requests for hardware and software purchases including workstations, phones and peripheral devices (e.g. small printers, docking stations, etc.)</li><li>Email account management</li><li>Phone account management</li><li>Maintain IT asset and contract tracking system</li><li>Basic network (wired and WIFI) maintenance including hardware</li><li>Demonstrates knowledge of and supports each entitys mission and vision, policies and procedures, operation instructions, confidentiality guidelines and code of ethical behavior</li><li>Performs other job-related duties as requested</li><li>ALL RISE employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. In addition to the cybersecurity requirements of all positions at RISE, IT Help Desk will support the secure installation / configuration, and remediation of computer hardware, software, systems, networks, printers, scanners and cloud properties. <h1></h1></li></ul></div></div></div><div class="clHeadSecondary"><h2>Qualifications</h2></div><div class=" row" name="qualifications"><div class="row formRowStandard " id="jobQualifications-row"><div class="formLine"><p><strong><u>REQUIRED SKILLS AND QUALIFICATIONS </u></strong></p><ul><li>Microsoft 365 (Office 365, Entra ID, Intune)</li><li>Microsoft Active Directory</li><li>Microsoft Windows 10 and 11</li><li>Google Workspace</li><li>VoIP Phone Systems</li></ul><p><strong>MINIMUM QUALIFICATIONS</strong></p><ul><li>1-3 years of desktop support experience</li><li>Microsoft 365 (Office 365, Entra ID, Intune)</li><li>Proven experience in maintaining workstations, managing cloud-based solutions, configuring and supporting VoIP systems, administering mobile device management (MDM) platforms, troubleshooting complex application issues, and performing hardware diagnostics and repair.</li><li>Experience working with users defining problems and solutions</li></ul><p><strong>PREFERRED QUALIFICATIONS</strong></p><ul><li>CompTIA A+</li><li>CompTIA Security</li></ul><p><strong><u>COMMUNICATION SKILLS</u></strong></p><ul><li>Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues</li><li>Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities</li><li>Ability to maintain confidentiality</li><li>Ability to speak in public, including trainings</li><li>Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully</li></ul><p><strong><u>RESPONSIBILITIES AS A TEAM MEMBER</u></strong></p><ul><li>Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted</li><li>Demonstrates excellence in work standards, is tenacious in completing tasks</li><li>Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties</li><li>Works well with other team members and departments</li><li>Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments</li><li>Requests support from team with ample time to accommodate the support request in order to meet deadlines</li><li>Ensures effectiveness in processes to achieve/seek best practice</li></ul><p><strong><u>RESPONSIBILITIES AS A TEAM MEMBER</u></strong></p><ul><li>Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted</li><li>Demonstrates excellence in work standards, is tenacious in completing tasks</li><li>Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties</li><li>Works well with other team members and departments</li><li>Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments</li><li>Requests support from team with ample time to accommodate the support request in order to meet deadlines</li><li>Ensures effectiveness in processes to achieve/seek best practice</li></ul><p><strong><u>EQUIPMENT NORMALLY USED</u></strong></p><ul><li>Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines</li><li>May use other office equipment as needed</li></ul><p><strong><u>PHYSICAL AND MENTAL DEMANDS</u></strong></p><p><em>The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.</em></p><ul><li>The employee must be able to sit for extended periods of time entering data into multiple systems</li><li>The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper</li><li>The employee is required to answer the phone as well as respond to team members and internal customers</li><li>The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes</li><li>The employee is frequently required to stand, walk, and talk for an hour or more</li><li>Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus</li><li>Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines</li><li>Ground and or Air travel upon demand</li></ul><h1><u>RISE IS AN EQUAL OPPORTUNITY EMPLOYER</u></h1><p>RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</p><p><em>Note: This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.</em></p></div></div></div></div><div name="job-hidden"><div class="formControl fbControl"></div></div></div></div>

Rise Services, Inc.

recruitingcom

IT Manager

You'll oversee daily support for 260+ remote and on-site teammates, manage a lean help-desk staff, and take point on all hardware/software procurement to keep our people productive and our data secure. Procurement Pro – Source, track, and retire laptops, monitors, networking gear, and SaaS licenses; negotiate with vendors to stretch every dollar.

YEAR

<p style="line-height:1.38">At Incite Tax, we're not just about the numbers-we're about building an environment where great people can do great work and make it home for dinner. If you love digging into technology problems, rolling up your sleeves to fix them, and guiding a small team to do the same, you'll thrive here.</p><p style="line-height:1.38">Location: Headquarters in Draper, UT</p><p style="line-height:1.38">Salary Range: $95,000.00 - $110,000.00</p><p style="line-height:1.38">Job Type: Full-Time</p><p style="line-height:1.38">Experience Level: Mid to Senior</p><p>About the Role</p><p style="line-height:1.38">You'll be our first dedicated IT Manager, equal parts strategic leader and frontline technician. You'll oversee daily support for 260+ remote and on-site teammates, manage a lean help-desk staff, and take point on all hardware/software procurement to keep our people productive and our data secure.</p><p>What Your Day Will Look Like</p><ul><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Lead, Mentor & Do – Coach a small IT team while personally tackling the toughest tickets and projects.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Procurement Pro – Source, track, and retire laptops, monitors, networking gear, and SaaS licenses; negotiate with vendors to stretch every dollar.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Infrastructure & Security</li><li><ul><li style="list-style-type:circle;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Maintain 99.9 % system uptime</li><li style="list-style-type:circle;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Administer GSuite, and security tools</li></ul></li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Business Continuity – Own backup, disaster-recovery, and incident-response playbooks.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Process Improvement – Implement automations and SOPs that cut average ticket resolution time below 8 business hours. Identify gaps with current IT processes and propose solutions to leadership</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Budget & Metrics – Track spend vs. forecast; report monthly KPIs (uptime, ticket SLA compliance, cost per employee, etc.).</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Cross-Functional Partner – Collaborate with Tax, Bookkeeping, and People Ops to anticipate tech needs as the firm scales.</li></ul><p>Success Metrics</p><table style="border:none;border-collapse:collapse"><tbody><tr style="height:25.75pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38;text-align:center">Goal</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38;text-align:center">Target</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38;text-align:center">Frequency</p></td></tr><tr style="height:25.75pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">High-priority tickets resolved</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">90 % within 24 hrs</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">Monthly</p></td></tr><tr style="height:25.75pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">Employee onboarding kit delivered</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">≤ 2 business days before start date</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">Each hire</p></td></tr><tr style="height:25.75pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">System uptime</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">≥ 99.9 %</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">Quarterly</p></td></tr><tr style="height:25.75pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">Annual hardware cost per FTE</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">≤ budget</p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p style="line-height:1.38">Annually</p></td></tr></tbody></table><p>Required Qualifications</p><ul><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">5+ yrs progressive IT experience, incl. 2+ yrs leading people or projects.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Expert with Windows 11, GSuite, networking fundamentals, and loves learning new systems.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Proven success managing vendor relationships & hardware lifecycle.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Strong documentation chops and the ability to explain tech in plain English.</li></ul><p>Preferred</p><ul><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Bachelor's in IT, CS, or related field (or equivalent experience).</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Security certs (e.g., Security+, CISSP) or ITIL/Lean credentials.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Experience supporting a multi-site or heavy-remote workforce.</li></ul><p>Benefits</p><ul><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Medical, dental, vision & 401(k) with match.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">14 paid holidays (including Christmas Eve through January 1st) + PTO + personal/professional development time.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Flexible scheduling guided by our proprietary 3.3 Rule for sustainable productivity.</li><li style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Casual dress & genuine work-life harmony.</li></ul><p>Why Incite Tax?</p><p style="line-height:1.38">We refuse to burn out smart people. Average weekly hours peak at 43 during crunch time, then drop so you can recharge. You'll gain autonomy, mentorship, and a clear path to grow your career while helping entrepreneurs keep more of their hard-earned money.</p><p>How to Apply</p><ol><li style="list-style-type:decimal;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Apply Online – Upload résumé </li><li style="list-style-type:decimal;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Prevue Assessment – 35 min to showcase your problem-solving style.</li><li style="list-style-type:decimal;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Initial Zoom Chat – 20 min culture & skill fit screen.</li><li style="list-style-type:decimal;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Technical Challenge – Hands-on troubleshooting scenario (40 min).</li><li style="list-style-type:decimal;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre">Final Interview – 60 min deep dive with leadership & future teammates.</li></ol>

Hire Agency

ApplicantPro

Picker/Packer

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.<p>As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.</p><p>Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!</p><p><b> What you'll receive from us: </b></p><p><b> The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: </b><br/></p><ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul><b> For more information about benefits and eligibility, please visit </b><b> our Benefits Page </b><b> ! </b><b>Minimum Position Qualifications:</b><p/><ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul><p><b>Desired Previous Experience:</b></p><p/><ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul><b>Essential Job Functions:</b><p>• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.</p><p>• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.</p><p>• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.</p><p>• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.</p><p>• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.</p><p>• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.</p><p>• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.</p><p>• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.</p><p>• Read and follow directions given in the note section</p><p>• Ensure quality and freshness of all items chosen</p><p>• Communicate with customers via a portable phone and respond to calls in a professional and timely manner</p><p>• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars</p><p>• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.</p><p>• Process the orders through the point of sale (POS) system</p><p>• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock</p><p>• Maintain organization and cleanliness of staging areas and equipment</p><p>• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor</p><p>• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair</p><p>• Perform required opening and closing procedures</p><p>• Assist in training new e-Commerce team members</p><p>• Meet/exceed productivity standards</p><p>• Ability to work cooperatively in high paced and sometimes stressful environment.</p><p>• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</p><p>• Ability to act with honesty and integrity regarding customer and business information.</p><p>• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</p><p>• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.</p><p>• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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Smith's Food and Drug

Online Grocery Pick-Up Clerk

equestftpin

Chief Information Officers

Our vCIO practice translates business strategy into technology results, guiding clients through governance, cybersecurity, cloud adoption, and digital transformation. Cybersecurity & Compliance– Assess posture against NIST CSF, CIS 18, HIPAA, PCI-DSS, or CMMC (as applicable); coordinate remediation with AnchorSix SOC and client stakeholders.

<h3>Overview</h3><h3>About AnchorSix</h3><p>AnchorSix is a Utah-based Managed Service Provider (MSP) that delivers “Fractional Enterprise IT” for growing small-to-mid-market organizations.</p><h3>Job Overview</h3><p>Our vCIO practice translates business strategy into technology results, guiding clients through governance, cybersecurity, cloud adoption, and digital transformation.</p><h3>About Our Perks, Compensation, & Benefits</h3><ul><li>Competitive compensation ranging from $90,000 - $130,000 per year with total compensation ranging from $112,000 - $155,000. </li><li>Medical, dental, vision, 401k program, and more</li><li>Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI</li><li>Joining a rapidly growing organization</li></ul><h3>Responsibilities</h3><ul><li><strong>Executive Advisory</strong>– Facilitate quarterly business reviews (QBRs) and board-level presentations that translate technology metrics into business value.</li><li><strong>Roadmap & Budget Planning</strong>– Create and maintain multi-year technology roadmaps, capital/operational budgets, and investment justifications.</li><li><strong>Cybersecurity & Compliance</strong>– Assess posture against NIST CSF, CIS 18, HIPAA, PCI-DSS, or CMMC (as applicable); coordinate remediation with AnchorSix SOC and client stakeholders.</li><li><strong>Cloud & Modern Workplace Strategy</strong>– Architect Microsoft 365, Azure, and SaaS adoption plans; guide migration and consolidation initiatives.</li><li><strong>Risk & Continuity Management</strong>– Maintain client risk registers, conduct BIA sessions, and align DR/BCP solutions to RTO/RPO requirements.</li><li><strong>Vendor & Contract Management</strong>– Evaluate, select, and negotiate with hardware, software, and telecom providers to optimize cost and performance.</li><li><strong>Service Delivery Governance</strong>– Review NOC/SOC and Help Desk metrics; ensure SLA compliance and initiate problem-management projects.</li><li><strong>Innovation & Change Leadership</strong>– Identify emerging technologies (AI/ML, zero-trust, XDR) and pilot solutions that drive competitive advantage.</li><li><strong>Thought Leadership & Mentoring</strong>– Contribute to AnchorSix knowledge base, mentor junior TAMs, and participate in community forums/webinars.</li></ul><h3>Qualifications</h3><h3>Required Qualifications</h3><ul><li><strong>4+ years in a client-facing vCIO, Technical Account Manager, or senior consultancy role at an MSP or other outsourced-IT provider</strong>.</li><li>Proven track record managing <strong>multiple simultaneous client portfolios</strong>(>$1 M annual recurring revenue combined).</li><li>Deep familiarity with Microsoft 365/Azure ecosystems, modern networking/security stacks, and ITIL-aligned service operations.</li><li>Hands-on experience building strategic IT plans, budgets, governance frameworks, and cybersecurity programs.</li><li>Executive-level communication skills—comfortable interfacing with C-suite, boards, and non-technical stakeholders.</li><li>Legal authorization to work in the United States.</li></ul><h3>Certifications (one or more required)</h3><p>CISSP • CISM • CCSP • Microsoft Certified: Azure Solutions Architect • ITIL 4 Managing Professional • PMP or PRINCE2• CompTia Sec+</p><h3>Preferred Qualifications</h3><ul><li>Bachelor’s degree in Information Systems, Cybersecurity, Business, or related field.</li><li>Experience aligning technology with highly regulated industries (healthcare, legal, finance, government).</li><li>Familiarity with ConnectWise PSA, Datto or similar RMM/PSA platforms.</li><li>Ability to scope and sell professional services or project work.</li></ul><h3>EEO Statement</h3><p>Trajector is an EOE/Veterans/Disabled/LGBTQ employer.</p>#J-18808-Ljbffr

Trajector

Virtual Chief Information Officer (vCIO) - AnchorSix

Artificial Intelligence (AI)

Budget Management

Business Strategy

CCSP - Cisco Certified Security Professional

CISM - Certified Information Security Manager

CISSP - Certified Information Systems Security Professional

Capital Budgeting

Cloud Computing

Compensation and Benefits

Contract Analysis

Cost Control

Develop and Maintain Customers

Ecosystems

Emerging Technology

Finance

Government

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

ITIL (IT Infrastructure Library)

Information Technology & Information Systems

Internet Security

Knowledge Base

Leadership

Legal

Maintain Compliance

Mentoring

Metrics

Microsoft Windows Azure

Negotiation Skills

Network Operations Center

Network Security

Outsourcing

PCI-DSS

PRINCE2

Performance Tuning/Optimization

Professional Services

Project Management Professional (PMP)

Registered Training Organisation (RTO)

Risk

Risk Management

Sales

Sales Management

Service Delivery

Service Level Agreement (SLA)

Software as a Service (SaaS)

Strategic Planning

Technical Leadership

Technical Presentation

Technical Strategy

Thought Leadership

U.S. National Institute of Standards and Technology (NIST)

Vendor/Supplier Management

Webinar

JobLeads

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