Technical skills: Advanced skills in JDE tools (OMW, Interactive/Batch Applications, UDCs, Processing Options, Versions); familiarity with security setup, data dictionary, and troubleshooting tools + Support tools: Experience with ticketing systems (e.g., ServiceNow, Jira), incident/problem management processes + Soft skills: Excellent problem-solving, communication (explaining technical issues to non-technical users), prioritization under pressure, and customer service orientation. Hoffman Construction is a forward-thinking, self-performing builder specializing in technically complex, sustainable projects across advanced technology, mission critical, life sciences, healthcare, higher education, and commercial markets.