UNKNOWN

FEED

HOUR

Location: This is a hybrid position; candidates must reside in San Francisco Bay area or surrounding cities to support onsite visits to local clients (prescheduled or emergency dispatch) as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.

<h3>Description</h3><br/><div><strong>Location: </strong> This is a hybrid position; <strong>candidates must reside in San Francisco Bay area or surrounding cities</strong> to support onsite visits to local clients (prescheduled or emergency dispatch) as needed. <br/><br/><strong>You’re the kind of person who helps others succeed.</strong></div><div><br/>You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled.<br/><br/></div><div>But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand.<br/><br/><em>That’s where Endsight comes in.<br/></em><br/><strong>Who We Are</strong></div><div>Endsight is a fast-growing IT Managed Service Provider built on one core belief:<br/>When we help others thrive, we thrive too.<em><br/></em>We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.<br/>We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.</div><br/><h3>Purpose--What You'll Do</h3><br/><div>You’ll be both the frontline hero and trusted guide for our clients, helping them succeed through technology that simply works.</div><div><br/><strong>Your days will include:</strong></div><ul><li>Providing remote IT support across a variety of systems and platforms</li><li>Solving complex challenges with patience, curiosity, and a service-first mindset</li><li>Collaborating closely with teammates to create consistently excellent client experiences</li><li>Continuously learning new technologies and sharpening your craft</li><li>Heading onsite for hands-on installations, configurations, and troubleshooting as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.</li></ul><div><br/></div><div><strong>Who Thrives Here<br/></strong>You’ll fit right in if you:</div><ul><li>Take pride in helping others succeed</li><li>Love mastering your tools and improving your craft</li><li>Communicate clearly and stay composed under pressure</li><li>Are energized by teamwork and mutual respect</li><li>Want to grow in a place where your success helps everyone win</li></ul><br/><h3>Qualifications</h3><br/><div><strong>Required:</strong></div><ul><li>Must have 3 years minimum IT Help Desk or Field/Onsite Engineer experience</li><li><strong>Previous MSP experience Required</strong></li><li>Reliable Transportation and Current Driver's license</li><li>Strong aptitude for Customer Service</li><li>Ability to self-schedule and project plan for small engagements</li><li>Ability to organize and manage multiple priorities</li><li>Excellent analytical, verbal, and written communication skills</li><li>Ability to adapt quickly to new technologies and changing business requirements</li><li>Able and willing to collaborate as part of a team</li><li>Respond to emergency situations effectively, maintaining poise and focus</li></ul><div><strong>Preferred: </strong></div><ul><li>Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix</li><li>Bachelor's degree (in a related field) or equivalent experience</li><li>Strong Networking Skills</li></ul><div><br/></div><div>If you’re ready to perform at a high level, learn like crazy, and make a real impact for the people you serve—Endsight is where you belong.</div><div><br/>Apply today and let’s build something excellent together.<br/><br/></div><br/><h3>Benefits...What You’ll Get</h3><br/><ul><li>Medical: Company pays 100% of the base plan for the employee and family</li><li>Dental & Vision</li><li>401(k) with employer matching</li><li>Accrued Paid Time Off</li><li>9 Paid Holidays</li><li>Career Pathing</li></ul><div><br/><br/></div><div><br/></div>

Endsight

IT Help Desk & Field Engineer

Apple

Citrix Product Family

Communication Skills

CompTIA - Computing Technology Industry Association

CompTIA A+

Customer Experience

Customer Support/Service

Driver's License

Emergency Response

Engineering

Hardware Installation

Help Desk

Identify Issues

Microsoft Product Family

Multitasking

Network Configuration Management

Network Security

Network System Hardware

Nonprofit

Presentation/Verbal Skills

Problem Solving Skills

Project Planning

Project Schedule

Sales/Support Engineering (SE)

Software Administration

Software Installation

Team Player

Technical Support

Testing

VMWare

Wireless Communications

Writing Skills

PinpointHQ

This role ensures that system solutions align with business needs, ERP strategy, and best practices, owning critical business systems and driving continuous improvement through analysis, solution design, implementation, and ongoing support. The Senior Business Systems Analyst serves as the primary liaison between IT and Mezzetta's business teams, with a strong focus on IFS ERP and related enterprise applications.

YEAR

<div class="content-intro"><p><strong>About Us:<br/></strong>Since 1935, we've been on a mission to bring a little extra happiness to everyday life and inspire connections over food. We select the finest ingredients the world has to offer, craft premium products made with love, and never settle for shortcuts. We believe that when we share our food, we share a part of ourselves — and that's the only way we'd put our name on it. </p><p>Today, our small family company has grown into a national leader in specialty olives, peppers, and sauces under the leadership of CEO Jeff Mezzetta, and our commitment to quality has never wavered. With an 80-year legacy behind us and a bright future ahead, we're seeking passionate, driven candidates to help us bring our cherished family traditions to a new generation.</p><p><strong>The ideal candidate will have an immediate connection to our Core Ingredients:  </strong></p><ul><li>Crunchy Crunchy: We are hungry for excellence.</li><li>Own It: We think and act as an owner – with appetite, initiative, and responsibility.</li><li>Connection: We build authentic relationships that foster trust and open communications.</li><li>Vibrance: We come to work eager and passionate about fulfilling our vision. When we share our work, we share a part of who we are.</li></ul></div><p>Overview</p><p>The Senior Business Systems Analyst serves as the primary liaison between IT and Mezzetta's business teams, with a strong focus on IFS ERP and related enterprise applications. This role ensures that system solutions align with business needs, ERP strategy, and best practices, owning critical business systems and driving continuous improvement through analysis, solution design, implementation, and ongoing support.  <strong>Please note: experience with IFS ERP is required.</strong></p><p>Responsibilities</p><p>IFS ERP & Business Applications Leadership</p><ul><li>Own, support, and optimize IFS ERP modules and related business applications across multiple departments (e.g., Finance, Supply Chain, Manufacturing, Operations).</li><li>Analyze business requirements and translate them into effective IFS configurations, enhancements, and integrations.</li><li>Lead cross-functional initiatives involving IFS ERP from requirements gathering through implementation, testing, go-live, and post-launch support.</li><li>Partner with stakeholders to improve process efficiency, data integrity, and system usability within IFS.</li><li>Manage multiple priorities while adapting to evolving business and ERP roadmap needs.</li><li>Drive user adoption, process standardization, and continuous improvement within the IFS ecosystem.</li></ul><p>Stakeholder Partnership & Communication</p><ul><li>Act as a trusted advisor to business users, IT teams, and ERP stakeholders on IFS capabilities, best practices, and solution options.</li><li>Communicate project status, risks, dependencies, and impacts clearly throughout the project lifecycle.</li><li>Provide guidance on solution tradeoffs, configuration vs. customization decisions, and long-term ERP scalability.</li><li>Coordinate with internal developers, IFS consultants, and third-party vendors to deliver enhancements, fixes, reports, and integrations.</li></ul><p>Legacy & Integrated System Support</p><ul><li>Support and maintain legacy systems during ERP modernization or IFS expansion efforts.</li><li>Ensure seamless data flow and process alignment between IFS and upstream/downstream systems.</li><li>Write and maintain SQL queries for reporting, data validation, troubleshooting, and controlled updates.</li><li>Document business processes, IFS workflows, configurations, and system usage through SOPs and training materials.</li></ul><p>Other Duties</p><ul><li>Provide backup support for desktop/help desk functions as needed.</li><li>Lead or contribute to IT and ERP-related projects using established tools, methodologies, and governance standards.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Information Systems, Business, or a related field.</li><li>5+ years of experience in business systems analysis, ERP administration, or enterprise application support.</li><li>Hands-on experience with IFS ERP (required), including configuration, support, or implementation.</li><li>Strong understanding of end-to-end business processes and cross-functional system integration.</li><li>Experience supporting ERP modules related to finance, manufacturing, supply chain, or operations is strongly preferred.</li><li>Proficiency in SQL for data analysis, reporting, and troubleshooting.</li></ul><div class="content-pay-transparency"><div class="title" style="font-weight:600;padding-top:8px">Pay Range</div><div class="pay-range">$130,000—$140,000 USD</div></div><div class="content-conclusion"><p><strong>Our Commitment to an Inclusive Workplace:</strong><br/>At Mezzetta, we embrace diversity and strive to create an inclusive environment where you know you belong. Part of that commitment includes a zero-tolerance policy and being an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. All employment decisions at Mezzetta are solely based on merit, qualifications, abilities and business needs, without regard to race, color, religion or belief, gender, sexual orientation, gender identity/expression, age, marital status, national origin, disability, military or veteran status, family or parental status, pregnancy, or any other status protected by law. All of us share in the responsibility of fulfilling this commitment and creating a culture where our team can thrive.</p><p> </p></div>

Mezzetta

Senior Business Systems Analyst (IFS ERP)

Analysis Skills

Best Practices

Business Analysis

Business Processes

Business Skills

Business Solutions

Continuous Improvement

Cross-Functional

Customer Acquisition

Data Analysis

Data Quality

Desktop PC

Diversity

ERP (Enterprise Resource Planning)

Ecosystems

Enterprise Applications

Finance

Information Technology & Information Systems

Ingredient Selection

Leadership

Manufacturing

Manufacturing Operations

People Management

Process Flow

Process Improvement

Project Lifecycle

Requirements Management

SQL (Structured Query Language)

Small Company

Supply Chain

Supply Chain Operations

System Integration (SI)

Systems Administration/Management

Systems Analysis

Systems Maintenance

Usability Engineering

GreenHouseAPI

FULL_TIME

Seeking a candidate with 2–4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.

<p>Seeking a candidate with 2–4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Apple Genius and/or Apple Expert a plus.</p><p><strong>Education</strong><br/>Associate/Bachelor Degree or equivalent work experience</p><p><strong>Required Skills and Experience</strong></p><ul><li>ACMT preferred, but not required</li><li>2–4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment</li><li>Familiarity with all native Apple applications</li><li>Maintains knowledge of current technology</li><li>Experience and understanding of computer hardware components for troubleshooting and upgrading purposes</li><li>Demonstrated experience in information technology operations</li><li>Familiarity with all Apple products including iPhone, iPad, and Time Capsule</li><li>Using Terminal to complete tasks</li><li>Must have passion for staying ahead of current and future technologies</li><li>Excellent interpersonal, organizational, and communication skills</li><li>Great customer service skills are required as you will need to work with customers over the phone on some projects</li><li>Strong attention to detail</li><li>Able to work independently as well as part of a team</li><li>Able to analyze and evaluate customer needs</li><li>Able to prioritize and meet deadlines in a fast-paced environment</li></ul><p>If you have some of the qualifications but not all, please tell us why you think you should be considered.</p><p><strong>Benefits</strong></p><ul><li>Competitive Salary</li><li>Monthly Bonuses</li><li>401K Retirement Plan</li><li>Medical Insurance</li><li>Dental and Vision Plan</li><li>Ongoing Training</li><li>Paid Holidays</li><li>Maternity/Paternity Leave</li><li>Events and Celebrations</li><li>Subsidized Stocked Refrigerator</li><li>Friendly Workspace</li><li>Green Business</li></ul><p><br/><strong>From Employees on Glassdoor</strong></p><ul><li>Fun work environment, rewarding knowing that we get irreplaceable data back for customers. </li><li>Amazing work environment. Excellent incentives that encourage us all.</li><li>Friendly, inviting, and supportive work environment.</li><li>Great training, room for growth.</li><li>Engaging and manageable workload.</li><li>Each day brings new challenges with new and older technology.</li><li>Snacks and beverages are stocked regularly.</li><li>You feel valued as an employee. Comfortable work environment and strong incentives.</li><li>Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace. </li><li>It’s been great to work as an individual to make a difference to customers and work next to others with that same goal. </li><li>Small business with a work environment that feels like a family, while also being known as the leader in data recovery.</li></ul><p>Powered by JazzHR</p>

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IT Help Desk & Field Engineer Endsight

Senior Business Systems Analyst (IFS ERP) Mezzetta

Data Recovery Engineer - Macintosh and iOS Platforms DriveSavers Data Recovery

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