60 Results for

Online IT Jobs in Springfield, VA

Jobs

Help Desk Specialist I – Tier 1 Chenega Corporation

Ashburn, VA

Provide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity. Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails.

30+ days ago

Junior SAP Analyst - Help Desk, Labor, Projects, and Funds (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Falls Church, VA

You will log and track every incoming issue in the Contractor Tier 1.5 Issue Log, perform basic troubleshooting, resolve routine labor accounting errors, process timesheet defaults and Personnel Number (PERNR) updates, assist users navigating budget allocation processes, and route complex issues to the Mid-level and Senior analysts. • Provide first-line troubleshooting, ad-hoc over-the-shoulder support (primarily via Microsoft Teams), real-time problem-solving, and individualized guidance to labor, projects, and funds users; deliver refresher guidance on specific accounting-related processes.

10 days ago

IT Cloud Security Analyst August Schell

Bethesda, MD

Preferred Qualifications Hands-on work experience with automation, security event correlation, asset inventory tracking and SEIM management (preferably in SPLUNK), utilizing scripting or programming such as PowerShell, Bash, Python or equivalent and use of APIs. Monitor cloud environments for security events, anomalies, and configuration drift using SIEM (e.g., Splunk), conduct vulnerabilities assessments, track remediation and maintain dashboards with measurable metrics to report overall security posture.

17 days ago

Junior SAP Analyst - Help Desk, Vendor Pay, Procurement, and Travel (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Falls Church, VA

Provide first-line troubleshooting, ad-hoc over-the-shoulder support (primarily via Microsoft Teams), real-time problem-solving, and individualized guidance to procurement, vendor pay, and travel users; deliver refresher guidance on specific accounting-related processes. Program Name: BUMED N84 Command Support Team (CST), Navy ERP Tier 1.5 Sustainment; our client holds this newly awarded task order (six-month base period followed by four twelve-month option periods).

10 days ago

Help Desk Technician Alpha Omega Integration

Washington, District of Columbia

$60,000–$90,000 / year

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. National Resilience – supporting agencies such as Federal Deposit Insurance Corporation (FDIC), Treasury, Health & Human Services (HHS), National Institutes of Health (NIH), National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA).

15 days ago

Help Desk Analyst CACI

Alexandria, Virginia

$86,600–$181,800 / year

Job Title: Help Desk AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * * The Opportunity: The person in this role will Perform as a Help Desk Analyst supporting a Joint Interagency Task Force that reports to the Deputy Secretary of Defense, to better align authorities and resources to rapidly deliver Joint C-sUAS capabilities to America's warfighters, defeat adversary threats, and promote sovereignty over national airspace. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

3 days ago

Help Desk Supervisor Chenega Corporation

Ashburn, VA

This role is responsible for ensuring service levels, quality assurance and resolution objectives are met across all Tier channels, providing on shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Chronos Operations, LLC is seeking a Help Desk Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier I, II and ACE operations.

30+ days ago

Enterprise Help Desk (EHD) Agent, Tier 1 Leidos Holdings Inc

Lorton, VA

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. The Mission Enablement Center (MDEC) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent to join our team on a high-impact government contract for the US Department of the Airforce (DAF).

30+ days ago

Help Desk Technician - Bowie, MD Institute for Defense Analyses

Bowie, MD

$68,147–$109,036 / year

Minimum Requirements/Qualifications: Bachelor of Science degree in Computer Science or related field with one year minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support OR high school diploma with three years minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support. Provides operational support and performs a range of administrative tasks including: warranty and license maintenance, records management, configuration management, office administration, scripting, SOP, problem resolution guides, conference support schedules, IT inventory processing and maintaining the tape/disk library and media libraries for offsite storage.

20 days ago

Help Desk/Support Specialist (Levels 1-6) End To End Enterprise Solutions

Reston, Virginia

As a Help Desk/Support Specialist, you will serve as the primary point of contact for IT and IS services, providing technical assistance to users regarding computer hardware, software, and various IT issues. Offer technical assistance to computer system users, addressing hardware and software-related issues, including printing, installation, word-processing, electronic mail, and operating systems.

30+ days ago

Help Desk Analyst ATR, LLC

Quantico, Virginia

$25–$30 / hour
Contractor

Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Role Overview As a Help Desk Analyst Tier 1, the work you'll do will be impactful to the mission of the IT Technology Development division within the NCIS ITD organization in Quantico, VA.

30+ days ago

Help Desk Analyst Agile Defense

Quantico, Virginia

$65,000–$70,000 / year

Collaborate with the client to resolve network-related events, incidents, and problems, including the delivery of Install, Move, Add, and Change services, as well as the identification and resolution of network connectivity anomalies. Requisition #: 1675 Job Title: Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) Job Description.

30+ days ago

Tier 2 Service Desk L2 Sharp Solutions Inc

Reston, VA

Full time
Quick Apply

This is a full-time on-site position in Reston, VARoutine Duties/Job Requirements:• Enter and manage technical support incidents in a ticketing system• Troubleshoot, identify, and resolve problems and escalating problems to appropriate systems engineers• Troubleshoot and resolve Tier 2 support issues via phone, email, remote desktop and on site, using remote desktop tools (Microsoft Remote Desktop, Bomgar)• Resolve issues and maintaining customer contacts according to a specified service level• Provide customer support personnel with adequate training to maintain and resolve the following client issues via telephone: Active Directory (AD), AD password resets, Mobile Device Management (iOS and Android devices) and network connectivity• Maintain and resolve issues with desktop/laptop computers, client software, peripherals, printers, local network, etc. and provide on-site customer support and training• Troubleshoot software and hardware problems with the expertise to resolve routine calls over the telephone and to resolve more complex problems within the Help Desk staff• Add and delete user accounts and maintain groups as required• Log and report each service request and problem report. Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy).

30+ days ago

DAI Help Desk Lead – Secret – Washington D.C. BizFirst

Washington, District of Columbia

The DAI Help Desk Lead will play a crucial role in organizing, directing, and monitoring the work of qualified personnel, as well as scheduling personnel rotations to ensure efficient and effective help desk coverage and support operations. Strong knowledge and experience with Oracle Federal Financials modules, including Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OBIEE, User Management (UMX), and Order to Cash.

30+ days ago

System Administrator (SF) The Kenjya-Trusant Group , LLC

Annapolis Junction, MD

$130,000–$180,000 / year

Working with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

30+ days ago

Analyst, Information Technology Opensity Solutions

Opensity Washington, District of Columbia

$40,000–$50,000 / year

Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. This role is responsible for providing first and second tier technical support, troubleshooting hardware/software issues, managing IT inventory, and ensuring smooth new hire setups at three client office locations.

11 days ago

Systems Administrator Swift

Annapolis Junction

Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

30+ days ago

Help Desk Technician Chenega Corporation

Alexandria, VA

Serve as a coordinator with external support stakeholders as needed to support Non-classified Internet Protocol Router (NIPR), Defense Research and Engineering Network (DREN), Secure Internet Protocol Router (SIPR), Joint Worldwide Intelligence Communication System (JWICS), Secure Defense Research and Engineering Network (SDREN), Design, Development, Test, and Evaluation (DDTE), Battle Lab Collaborative Simulation Environment (BLCSE), Amazon Web Services (AWS) GovCloud, and other external service desks as required. Install, maintain, and support baseline desktop/laptop images provided by Regional Network Enterprise Center (RNEC) Ft. Belvoir for NIPR and SIPR and Intelligence and Security Command/Ground Intelligence Support Activity (INSCOM/GISA) for JWICS, including Microsoft Windows operating systems, Office 365 Pro Suite of applications, including MS Teams and Outlook and other applications, like Adobe Acrobat, MS Edge, Google Chrome, computer drivers, encryption tools, and required security patches.

7 days ago

IT and Tech Ops Engineer 639 Freedom Technology Solutions Group

Reston, Virginia

Required Skills: Demonstrated experience with one or more of the following: Computer networking in Windows AND Linux, Cloud provider provisioning/procurement, Use of common online services In a persona-specific environment, Website configuration, Web-page Building. The Contractor shall work directly with technical operators to deploy capabilities (including troubleshooting) in support of customer needs as well as capturing new requirements or issues that come up during the process.

30+ days ago

Help Desk Specialist Sikich LLP

Washington, DC

$55,000–$62,500 / year

Provide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user's complete satisfaction. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients.

30+ days ago

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Online IT Jobs in Springfield, VA

Help Desk Specialist I – Tier 1 Chenega Corporation

Junior SAP Analyst - Help Desk, Labor, Projects, and Funds (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

IT Cloud Security Analyst August Schell

Junior SAP Analyst - Help Desk, Vendor Pay, Procurement, and Travel (Navy ERP), Bureau of Medicine and Surgery (BUMED), Hybrid (Falls Church, VA) BizFirst

Help Desk Technician Alpha Omega Integration

Help Desk Analyst CACI

Help Desk Supervisor Chenega Corporation

Enterprise Help Desk (EHD) Agent, Tier 1 Leidos Holdings Inc

Help Desk Technician - Bowie, MD Institute for Defense Analyses

Help Desk/Support Specialist (Levels 1-6) End To End Enterprise Solutions

Help Desk Analyst ATR, LLC

Help Desk Analyst Agile Defense

Tier 2 Service Desk L2 Sharp Solutions Inc

DAI Help Desk Lead – Secret – Washington D.C. BizFirst

System Administrator (SF) The Kenjya-Trusant Group , LLC

Analyst, Information Technology Opensity Solutions

Systems Administrator Swift

Help Desk Technician Chenega Corporation

IT and Tech Ops Engineer 639 Freedom Technology Solutions Group

Help Desk Specialist Sikich LLP

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