Georgia Systems OperationsSystems Engineer (III-V), IT Infrastructure Georgia Systems OperationsSystems Engineer (III-V), IT InfrastructureTucker, GeorgiaFull timeThis includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365. The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
Crescens Inc.NewIT Help Desk Call Support Crescens Inc.IT Help Desk Call SupportConyers, GAExperience performing as Helpdesk Technician with hands-on knowledge in resolving issues with Outlook, MS Office, Windows 7 and 10, and Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, and escalate tickets outside of SLA until resolved.
Georgia System Operations CorporationSystems Engineer (III-V), IT Infrastructure Georgia System Operations CorporationSystems Engineer (III-V), IT InfrastructureTucker, GAThis includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365. The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
Rose InternationalNewIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International Job Rose InternationalIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International JobConyers, GA$20–$20 / hourTemporaryOnly qualified Help Desk Analyst candidates located near the Conyers GA area to be considered due to the position requiring an onsite presence***REQUIRED EDUCATION:Vocational/Technical degree in computer applications computer technology or a closely related area from an accredited college REQUIRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS:Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook MS Office Win 7 and 10 Active Directory (2 Years)Monitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets outside of SLA’s until resolved (2 Years)Install and perform minor repairs to hardware software or peripheral equipment following design or installation specifications (2 Years)Answer user inquiries regarding computer software or hardware operation to resolve problems (2 Years)Bilingual – Spanish Required IT Help Desk Call Centre exp (2 Years)Six months of experience handling customers questions complaints and/or providing information in a call center environmentKnowledge of Apple iOSProvides technical assistance to both internal and external customers for tier one issues. JOB RESPONSIBILITIES:Oversee the daily performance of computer systems and applicationsAnswer user inquiries regarding computer software or hardware operation to resolve problemsMonitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets until resolvedConfer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
American Technology ConsultingIT Help Desk American Technology ConsultingIT Help DeskConyers, GAVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
McNaughton-McKay Electric Company, Inc.NewIT Support Desk Operator McNaughton-McKay Electric Company, Inc.IT Support Desk OperatorSuwanee, GAHelpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support. This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive.
MedCura HealthIT Support Specialist MedCura HealthIT Support SpecialistStone Mountain, GeorgiaThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Qualifications: Associate’s degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
Syntricate TechnologiesIT Support Specialist in Conyers GA Onsite Syntricate TechnologiesIT Support Specialist in Conyers GA OnsiteConyers, GAFull timeKey Responsibilities Provide technical support to end users via phone, remote access, and onsite visits Troubleshoot hardware, software, and network-related issues Monitor and manage ServiceNow ticket queues, ensuring timely resolution and follow-up Support and maintain business-critical systems (e.g., queue management, A/V systems, mobile technologies) Assist in managing and optimizing cloud environments for scalability and efficiency Design, build, and maintain cloud-based applications Utilize automation and provisioning tools such as AWS CLI and Terraform Collaborate with IT teams to resolve production incidents and conduct post-incident reviews Recommend hardware/software solutions based on organizational needs Support desktop systems, laptops (Windows 10/11), printers, scanners, and related peripherals Assist in maintaining network infrastructure and resolving TCP/IP issues Support video conferencing systems, A/V equipment, and related technologies Identify opportunities to improve IT operations and enhance system performance Required Qualifications Bachelor’s degree in IT, Computer Science, or a related field with 3+ years of experience OR Associate degree with 5+ years of experience OR Relevant experience equivalent to IT Support Specialist level Professional certification required (A+, Network+, Cloud+, or equivalent) 2–3+ years of hands-on IT support experience Experience with ServiceNow or similar ticketing systems Strong knowledge of Windows OS, Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting desktop hardware, software, and network issues Knowledge of TCP/IP networking and issue resolution Experience with AWS CLI, Terraform, or similar automation tools Strong communication and interpersonal skills Preferred Skills Experience supporting cloud infrastructure and applications Familiarity with video conferencing, A/V systems, and camera technologies Ability to analyze trends and recommend system improvements Strong problem-solving and critical thinking abilities Experience working in fast-paced, enterprise IT environments Best Regards, Salman Alam IT Recruiter||Syntricate Technologies Inc. Position: IT Support Specialist 3 Location: Conyers, GA (Onsite Only Local Candidates) Duration: 2+ Months Contract Interview Process: Virtual/In-Person Req ID: 800197 Job Description We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
Medcura Health IncIT Support Specialist Medcura Health IncIT Support SpecialistStone Mountain, GAThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Associate's degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
Echo IT SolutionsNewIT Trainer/Content Developer Echo IT SolutionsIT Trainer/Content DeveloperGainesville, GAThe Georgia Department of Transportation (GDOT) is seeking a candidate who can travel to District and Area Office locations in District 1 (Gainesville), District 2 (Tennille, GA), District 3 (Thomaston GA), and/or District 6 (Cartersville) to conduct on-premise classes several times a month and conduct classes remotely online through Microsoft Teams. Candidate will publish training schedules/course offerings within GDOT Learning Management System (Oracle/Workday), administer learner enrollments/testing/completions, assign grades/scoring or awarding of certifications.
Syntricate Technologies IncIT Support Specialist in Conyers GA Onsite Syntricate Technologies IncIT Support Specialist in Conyers GA OnsiteConyers, GAThis role involves troubleshooting production issues, supporting cloud environments, and ensuring smooth operation of various agency systems. We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
Doeren Mayhew CPAs and AdvisorsIT Senior Associate Doeren Mayhew CPAs and AdvisorsIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
Veterans Sourcing GroupTemp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) Veterans Sourcing GroupTemp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD)Johns Creek, GACreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
Burgess Information Systems, Inc.IT Infrastructure Manager Burgess Information Systems, Inc.IT Infrastructure ManagerGainesville, GAPart timeYou'll enjoy a comprehensive benefits package designed to support your well-being and financial future: Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance. All interviews are conducted in-person OR through video conference invitations from official company emails.
KrogerOnline Grocery Pick-Up Clerk KrogerOnline Grocery Pick-Up ClerkSugar Hill, GAPart timeEssential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Walmart IncOnline Order Filling Team Associate Walmart IncOnline Order Filling Team Associatewinder, GAPrograms range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Veterans Sourcing GroupIT Support Specialist Veterans Sourcing GroupIT Support SpecialistJohns Creek, GAWhile providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation.
PSR Associates IncNewHelp Desk Analyst PSR Associates IncHelp Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
PeopleNTech LLCNewGA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Spark Tek IncNewGA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
VeeRteq Solutions Inc.NewHelp Desk Analyst 1 VeeRteq Solutions Inc.Help Desk Analyst 1Conyers, GA$20The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
SnapCode IncNewGA DDS Level 1 Help Desk Analyst SnapCode IncGA DDS Level 1 Help Desk AnalystGA 30013, GA$800–$800 / weekSkills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college RequiredExperience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Required2YearsMonitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved.
City of ConyersNewHelpdesk Tech City of ConyersHelpdesk TechConyers, GA$20.27–$30.13We're looking for a customer service oriented Helpdesk Specialist to provide technical support to provide first level support for support tickets submitted via the City's helpdesk system, as well as assistance with daily technological needs and server maintenance. Knowledge of: Microsoft ecosystem including Windows Server (2019/2022), Windows 11, Microsoft 365, Exchange (online and on-prem), Active Directory, and Entra ID.
Expedite Talent SolutionsNewGA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALIST Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALISTFlowery Branch, GeorgiaQualifications: Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions.
Apidel TechnologiesNewLevel 1 Help Desk Analyst Apidel TechnologiesLevel 1 Help Desk AnalystConyers, GAContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
QTS Realty Trust IncNewOSC Technical Customer Service Representive QTS Realty Trust IncOSC Technical Customer Service RepresentiveSuwanee, GAThe Impact You Will Have: As an Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR) you will be primarily responsible for managing the phone queue, projecting a professional company image through phone interaction, monitoring the alarm board, managing tickets in the Incident Management System, and troubleshooting technical requests. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good.
OP Consulting Group LLCNewGA DDS Level 1 Help Desk Analyst OP Consulting Group LLCGA DDS Level 1 Help Desk AnalystGA 30013, GASkill RequirementExperience RequiredBilingual (English/Spanish Fluency)RequiredIT Help Desk / Call Center Experience2+ YearsHelpdesk Technician (Outlook, MS Office, Win 7/10, Active Directory)2+ YearsTicket Queue Monitoring & Escalation Management2+ YearsHardware/Software Installation & Minor Repairs2+ YearsVocational/Technical Degree (Computer Tech/Applications)RequiredKnowledge of Apple iOSDesirableProfessional Qualifications. Technical Support: Troubleshoot and resolve hardware, software, and connectivity issues for internal users and assist external customers with password resets, account management, and mobile driver's license provisioning.
American Technology ConsultingHelp Desk American Technology ConsultingHelp DeskConyers, GAVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
American Technology ConsultingHelp Desk Analyst American Technology ConsultingHelp Desk AnalystConyers, GAVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Oglethorpe Power CorporationFinancial Systems Analyst - Utilities Oglethorpe Power CorporationFinancial Systems Analyst - UtilitiesTucker, GALead requirements gathering, testing, and go live support for upgrades, new functionality, and integrations (Maximo, Lawson S3 / Infor CloudSuite FSM, Business Objects, Jedox, and internal interfaces). As the functional expert, you will: Serve as the go-to business administrator for PowerPlan and related financial systems, overseeing configuration, system integrity, security coordination, and ongoing maintenance.
Nichiha USA, IncInformation Technology Manager Nichiha USA, IncInformation Technology ManagerJohns Creek, GAPart timePosition Summary: The Information Technology Manager’s role will oversee technology projects from planning through execution, and manage the Technology Team, ensuring new solutions and IT Operations correspond to business objectives. Primary duties encompass planning, coordinating, and directing IT-related activities, and providing administrative direction and support for the IT Department's daily operations.
Caresoft Inc.NewHELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH) Caresoft Inc.HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH)Conyers, GAMonitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Northeast Georgia Health System IncClinical Informatics Analyst II - Cupid Cardiology Northeast Georgia Health System IncClinical Informatics Analyst II - Cupid Cardiologygainesville, GADemonstrates excellent communication skills, including written, verbal and presentation capabilities in customer interactions and technical discussion and documentationDemonstrates ability to analyze and enhance workflow efficiencies and problem solve clinical systems issuesEstablishes and maintains positive peer, leadership and customer relationships, interacting positively and productively with teams across organizational linesDemonstrates ability to independently (with leadership support) lead/ facilitate small projects as assigned in the delivery and support of Clinical Information System solutions Essential Tasks and ResponsibilitiesWorks collaboratively with system users, technical staff, other ITS groups and vendor support resources in problem solving issues related to clinical information systems. Participates in the process of planning new systems/ processes or re-engineering, working collaboratively across the organization and multiple departments to support clinical practice and ensure development, evaluation, and ongoing support for the EMR.Serves as Clinical ITS Liaison support to assigned clinical departments, working with system analysts and department leaders, facilitating a strong partnership between Information Technology and the user community to facilitate ITS support and response to system issues and needs.
American Technology ConsultingHelp Desk Analyst (Spanish must) American Technology ConsultingHelp Desk Analyst (Spanish must)Conyers, GALOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.
American Technology ConsultingHelp Desk (Spanish must) American Technology ConsultingHelp Desk (Spanish must)Conyers, GALOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.
Veterans Sourcing GroupTechnical Support - $24/hr Veterans Sourcing GroupTechnical Support - $24/hrJohns Creek, GAThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
Veterans Sourcing GroupHelpdesk Support - $25/hr Veterans Sourcing GroupHelpdesk Support - $25/hrJohns Creek, GAThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.
Veterans Sourcing GroupTech Support Analyst - $25/hr Veterans Sourcing GroupTech Support Analyst - $25/hrJohns Creek, GAThis role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing system. Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment.