Key Responsibilities:Provide online support for client inquiries related to reservations and schedulingAssist with coordination of hospitality-related services, including accommodations and associated arrangementsMaintain accurate client records and reservation details in internal systemsCommunicate professionally with clients via email, phone, and digital platformsReview confirmations and documentation for completeness and accuracyProvide general administrative and customer service supportFollow established procedures and workflowsCollaborate with internal teams to ensure smooth service deliveryQualifications:Strong written and verbal communication skillsExcellent organizational skills and attention to detailComfortable using online tools, email, and digital platformsAbility to manage multiple tasks in a remote settingCustomer service or administrative experience preferredReliable internet access and a suitable remote work environmentWork Environment:Fully remote positionStructured and supportive team environmentTraining and resources provided$55,000 - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.