Provide backup PMS and AI support for day-to-day tasks such as online lease setting updates, resident and prospect-facing emails, appointment setting and monitor/troubleshoot scheduling API failures, responding to reviews / review escalations, move-in specials, photo updates, setup tasks, new feature rollouts, etc. Manage bulk social media infrastructure, content scheduling and automation for 70+ communities (bulk upload spreadsheets, floor plan images, Canva bulk create templates and branding kits) using software such as Google Drive, Canva, Microsoft Forms and Sprout Social media platform.