Processes transactions according to established procedures and prescribed processes requiredDemonstrates operational discipline while handling complex and diverse operational functionsCovers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entryAssists with phone calls, email boxes, and processing queuesRequired Skills:Demonstrated ability to consistently meet or exceed established performance, productivity, quality, and service-level scorecard metrics in a fast-paced, metrics-driven environment. Responsibilities:Review and remediation of account applications that are submitted online via MerillEdge.comReview client information for completeness and client verification via the firms policies and proceduresFollow up with clients, gathering additional information, and setting expectations to fulfill the requestDeliver high quality customer service, while demonstrating strong client focus, product knowledgeKeen attention to detail and problem resolutionProvide internal and external clients with accurate information by keeping abreast of proceduresAbility to provide complete and concise explanations to inquiries made from all levels of personnel.