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ADAPTED_NOW

Sales Support Representative

Answers, investigates, follow-up, and/or initiates actions on customer inquiries efficiently, using all customer access channels (phone, web, chat, mail, fax, etc.) , while assuming a high level of ownership for customer satisfaction. Manage and post sales payments and refunds through the portal, ensuring accurate and timely entry of transactions, reconciling discrepancies, and maintaining detailed records to support financial accuracy and reporting.

ACTIVE

Purpose: Providing superior administrative support to the online sales team for the company’s websites.  Audit all orders placed on Shopify to ensure accuracy once inserted into the Storis database.  Responsible for processing payments and refunds that are generated through online sales and customer portal, balancing accounts, schedule delivery/pick up, and investigating fraud.  Provide excellent customer service to both the internal/external customers through a call center phone system. <ol><li>Processes a high volume of inbound calls, chat feature interactions from website, and other correspondence.</li><li>Communicates with internal and external customers in a professional, courteous, friendly and empathetic manner.</li><li>Answers, investigates, follow-up, and/or initiates actions on customer inquiries efficiently, using all customer access channels (phone, web, chat, mail, fax, etc.) , while assuming a high level of ownership for customer satisfaction.</li><li>Consistently meets or exceeds performance standards for service quality, accuracy and volume.</li><li>Schedules service and delivery appointments.</li><li>Maintains accurate files and processes in order to maximize productivity.</li><li>Performs clerical support as needed.</li><li>Accurately enters information regarding sales transactions and order information into Storis system.</li><li>Manage and post sales payments and refunds through the portal, ensuring accurate and timely entry of transactions, reconciling discrepancies, and maintaining detailed records to support financial accuracy and reporting.</li><li>Analyze and investigate suspicious online sales transactions, and address fraudulent activities, ensuring the integrity of sales processes and protecting company revenue</li><li>Research all orders that were placed on the website and compare what was inserted into Storis.  If any discrepancy makes necessary changes to order and if applicable notify the customer directly.</li><li>Regularly balance and reconcile accounts throughout the day, monitoring transactions to ensure accuracy, resolving discrepancies promptly, and maintaining up-to-date financial records to support seamless financial operations.</li><li>Track missing direct ship items/FedEx tracking on direct ship orders.</li><li>Send correspondence to previous customers that used website to apply for third-party finance or lese-to-own as form of payment via email, text, or phone calls.</li><li>Fulfillment of orders in Shopify by comparing completed, void, or open orders in Storis.  Ensure all complete financed orders are fulfilled to initiate the funding process with third-party vendors.</li><li>Other duties as assigned.</li></ol> <ul><li>High school diploma or equivalent combination of education and experience.</li></ul><ul><li>Previous clerical experience preferred</li></ul>Skills and Abilities:<ul><li>Excellent verbal and written communication, and listening skills, with the ability to ask relevant questions and handle stressful situations.</li></ul><ul><li>Basic reading and comprehension skills.  </li><li>Basic numerical reasoning skills. </li><li>Ability to complete paperwork in an accurate, neat and efficient manner.  </li><li>Demonstrated knowledge of software, including Microsoft Office.  </li><li>Excellent organizational skills.  </li></ul><ul><li>Outstanding customer service skills.</li><li>Ability to multi-task in a fast paced working environment.</li><li>Knowledge and demonstrated ability to utilize Storis, Ring Central Phone System, Package AI Routing Softwareand Company Intranet systems preferred.</li></ul>Physical Demands:<ul><li> Ability to remain in a stationary position for an extended period.</li><li>Ability to communicate effectively with customers and co-workers.</li><li>Ability to operate relevant equipment and observe details to complete assigned responsibilities.</li></ul>Schedule: Schedule will vary dependent upon business needs, consisting of day, evening and weekend hours Working Environment:This position is based out of the Oakwood Store Location. Some travel to store locations is required on a limited basis.

Levin Furniture & Mattress

Online Sales Support Representative

clearcompany

OFFSITE

PERMANENT

FULL_TIME

Director Clinical Research

The Director of Research will have the support of a dedicated research supervisor, 15 research coordinators, the Center's own biostatistician and clinical trial design expert, and the patient base from 10 Fellowship-trained movement disorders specialists, 3 functional neurosurgeons, 2 neuropsychologists 2 bioethicists, and 7 advanced practice providers. The Movement Disorders and Functional Neurosurgery Section under the Center for Neurological Restoration is one of the largest clinical programs in the country, with unlimited clinical-research potential, residing within a diverse, multidisciplinary academic Neurological Institute.

The Center for Neurological Restoration at the Cleveland Clinic is recruiting for a Director of Clinical Research in Movement Disorders and Functional Neurosurgery to join our multi-disciplinary group practice in Northeast Ohio. The Movement Disorders and Functional Neurosurgery Section under the Center for Neurological Restoration is one of the largest clinical programs in the country, with unlimited clinical-research potential, residing within a diverse, multidisciplinary academic Neurological Institute. We are seeking Clinician Researchers with advanced training in Movement Disorders and Deep Brain Stimulation, and a passion for leading and growing the clinical trials and research program of the Section. The Director of Research will have the support of a dedicated research supervisor, 15 research coordinators, the Center's own biostatistician and clinical trial design expert, and the patient base from 10 Fellowship-trained movement disorders specialists, 3 functional neurosurgeons, 2 neuropsychologists 2 bioethicists, and 7 advanced practice providers. Our collaborative multi-disciplinary programs have been designated as the state of Ohio's only Parkinson Disease Center of Excellence, the region's Huntington Disease Center of Excellence, We are seeking individuals with experience and research interest in: <ul><li>Deep Brain Stimulation/Functional Neurosurgery</li><li>Electrophysiology/Brain mapping</li><li>Clinical trials</li><li>Patient outcomes/Neuro-technology</li><li>Biomarkers/Genetics/Neuroimaging</li><li>Health services research and more</li></ul>Opportunities exist to collaborate world-class clinicians and leaders throughout the Neurological Institute which has almost 1,200 caregivers. In 2019, amongst the 18 clinical institutes within Cleveland Clinic, our Neurological Institute ranked #1 in Clinical Research Funding ($28.56M, 28% - direct costs) followed by the Heart and Vascular Institute ($18.36M,18% - direct costs). Our team sees more than 20,000 patients annually, performs almost 5,000 procedures, nearly 2,000 infusions and is the leader in virtual visits and delivery of care by Telemedicine. We are a varied group with neurologists, neurosurgeons, psychiatrists, psychologists and advanced practice providers. Additional opportunities exist to collaborate with the faculty and medical students of Cleveland Clinic Lerner College of Medicine (the College Program) and Case Western Reserve University (the University Program); the basic and translational scientists of the Lerner Research Institute; the 9 Cleveland Clinic Regional Hospitals and several Family Health Centers in Northeast Ohio, as well as Cleveland Clinic Florida, Nevada, Toronto, Abu Dhabi and London. This dynamic position commands a competitive salary enhanced by an attractive benefits package including but not limited to: <ul><li>Excellent medical, dental, vision coverage</li><li>Comprehensive disability and life insurance benefits</li><li>Medical malpractice & tail coverage provided</li><li>Generous allowances for vacation, sick time, holidays and professional meetings</li><li>Support for society memberships and journal subscriptions</li><li>Highly competitive retirement plans with generous employer contribution</li><li>Faculty appointment available at the Cleveland Clinic Learner College of Medicine commensurate with experience</li></ul>This is a great opportunity to advance your career and take on a leadership role. Abundant opportunities exist to teach medical students, residents and our three fellows in Headache Medicine. Interested candidates, please include a current CV and cover letter with your application Cleveland Clinic will be at the 2025 AAN Annual Meeting - come visit us at Booth #741 #LI-DNI About Us Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day. Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body. Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2023, there were 13.7 million total outpatient visits, 323,000 hospital admissions and observations, and 301,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries. Our Culture Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment. Any application submitted without a CV will delay the review process Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties. About the Community Cleveland is part of Northeast Ohio which is composed of six metropolitan areas. Each of them provides affordable real estate, excellent schools, safe communities as well as an abundance of outdoor activities. Find out <a class="docs-creator" href="https://www.thisiscleveland.com/" rel="noopener nofollow noreferrer" target="_blank">here</a> how great it is to live in Cleveland! Information for Candidates Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process. Disclaimer Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with the program, which will include obtaining an influenza vaccination or an exemption. Learn more about Cleveland Clinic <a href="https://my.clevelandclinic.org/about" rel="noopener nofollow noreferrer" target="_blank" title="About Cleveland Clinic"></a><a class="btn btn-primary btn-block btn-blue mt-2 mb-3 small" href="https://my.clevelandclinic.org/about" rel="noopener nofollow noreferrer" target="_blank" title="About Cleveland Clinic">About Cleveland Clinic</a> <a href="https://www.thisiscleveland.com/" rel="noopener nofollow noreferrer" target="_blank" title="Living in Cleveland"></a><a class="btn btn-primary btn-block btn-blue mt-2 mb-3 small" href="https://www.thisiscleveland.com/" rel="noopener nofollow noreferrer" target="_blank" title="Living in Cleveland">Living in Cleveland</a> <a href="https://www.youtube.com/watch?v=4LrQ8V6offk" rel="noopener nofollow noreferrer" target="_blank" title="Take a tour of Cleveland Clinic Campus"></a><a class="btn btn-primary btn-block btn-blue mt-2 mb-3 small" href="https://www.youtube.com/watch?v=4LrQ8V6offk" rel="noopener nofollow noreferrer" target="_blank" title="Take a tour of Cleveland Clinic Campus">Take a Tour</a>

OneTen Coalition

Director of Clinical Research - Movement Disorders and Functional Neurosurgery

monster

Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. In 2019, amongst the 18 clinical institutes within Cleveland Clinic, our Neurological Institute ranked #1 in Clinical Research Funding ($28.56M, 28% - direct costs) followed by the Heart and Vascular Institute ($18.36M,18% - direct costs).

The Center for Neurological Restoration at the Cleveland Clinic is recruiting for a Director of Clinical Research in Headache and Facial Pain to join our multi-disciplinary group practice in Northeast Ohio. The Headache and Facial Pain Section under the Center for Neurological Restoration is one of the largest clinical programs in the country, with unlimited clinical-research potential, residing within a diverse, multidisciplinary academic Neurological Institute. We are seeking Clinician Researchers with advanced training in Headache Medicine, and a passion for leading and growing the clinical trials and research program of the Section. The Director of Research will have the support of a dedicated research supervisor, 15 research coordinators, the Center's own biostatistician and clinical trial design expert, and the patient base from 13 board certified Headache specialists and 6 advanced practice providers. We are seeking individuals with experience and research interest in: <ul><li>Clinical trials</li><li>Patient outcomes</li><li>Neuroimaging</li><li>Neuro-technology</li><li>Health services research and more</li></ul>Opportunities exist to collaborate world-class clinicians and leaders throughout the Neurological Institute which has almost 1,200 caregivers. In 2019, amongst the 18 clinical institutes within Cleveland Clinic, our Neurological Institute ranked #1 in Clinical Research Funding ($28.56M, 28% - direct costs) followed by the Heart and Vascular Institute ($18.36M,18% - direct costs). Our team sees more than 20,000 patients annually, performs almost 5,000 procedures, nearly 2,000 infusions and is the leader in virtual visits and delivery of care by Telemedicine. We are a varied group with neurologists, neurosurgeons, psychiatrists, psychologists and advanced practice providers. Additional opportunities exist to collaborate with the faculty and medical students of Cleveland Clinic Lerner College of Medicine (the College Program) and Case Western Reserve University (the University Program); the basic and translational scientists of the Lerner Research Institute; the 9 Cleveland Clinic Regional Hospitals and several Family Health Centers in Northeast Ohio, as well as Cleveland Clinic Florida, Nevada, Toronto, Abu Dhabi and London. This dynamic position commands a competitive salary enhanced by an attractive benefits package including but not limited to: <ul><li>Excellent medical, dental, vision coverage</li><li>Comprehensive disability and life insurance benefits</li><li>Medical malpractice & tail coverage provided</li><li>Generous allowances for vacation, sick time, holidays and professional meetings</li><li>Support for society memberships and journal subscriptions</li><li>Highly competitive retirement plans with generous employer contribution</li><li>Faculty appointment available at the Cleveland Clinic Learner College of Medicine commensurate with experience</li></ul>This is a great opportunity to advance your career and take on a leadership role. Abundant opportunities exist to teach medical students, residents and our three fellows in Headache Medicine. Interested candidates, please include a current CV and cover letter with your application Cleveland Clinic will be at the 2025 AAN Annual Meeting - come visit us at Booth #741 #LI-DNI About Us Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day. Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body. Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughoutthe world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2023, there were 13.7 million total outpatient visits, 323,000 hospital admissions and observations, and 301,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries. Our Culture Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment. Any application submitted without a CV will delay the review process Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties. About the Community Cleveland is part of Northeast Ohio which is composed of six metropolitan areas. Each of them provides affordable real estate, excellent schools, safe communities as well as an abundance of outdoor activities. Find out <a class="docs-creator" href="https://www.thisiscleveland.com/" rel="noopener nofollow noreferrer" target="_blank">here</a> how great it is to live in Cleveland! Information for Candidates Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process. Disclaimer Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with the program, which will include obtaining an influenza vaccination or an exemption. Learn more about Cleveland Clinic <a href="https://my.clevelandclinic.org/about" rel="noopener nofollow noreferrer" target="_blank" title="About Cleveland Clinic"></a><a class="btn btn-primary btn-block btn-blue mt-2 mb-3 small" href="https://my.clevelandclinic.org/about" rel="noopener nofollow noreferrer" target="_blank" title="About Cleveland Clinic">About Cleveland Clinic</a> <a href="https://www.thisiscleveland.com/" rel="noopener nofollow noreferrer" target="_blank" title="Living in Cleveland"></a><a class="btn btn-primary btn-block btn-blue mt-2 mb-3 small" href="https://www.thisiscleveland.com/" rel="noopener nofollow noreferrer" target="_blank" title="Living in Cleveland">Living in Cleveland</a> <a href="https://www.youtube.com/watch?v=4LrQ8V6offk" rel="noopener nofollow noreferrer" target="_blank" title="Take a tour of Cleveland Clinic Campus"></a><a class="btn btn-primary btn-block btn-blue mt-2 mb-3 small" href="https://www.youtube.com/watch?v=4LrQ8V6offk" rel="noopener nofollow noreferrer" target="_blank" title="Take a tour of Cleveland Clinic Campus">Take a Tour</a>

Director of Clinical Research - Headache & Facial Pain

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Levin Furniture & Mattress

OneTen Coalition

OneTen Coalition