JOB REQUIREMENTS AND QUALIFICATIONS Genuine passion for rock & roll music; experience in music, entertainment, hospitality, tourism, media, cultural institutions, or live events strongly preferred 8-10 years of consumer marketing experience; bachelor's degree in marketing, communications, or related field preferred; MBA or advanced degree a plus Proven track record helping an organization make data-driven marketing decisions and building and executing integrated marketing strategies across owned, paid, and earned media that drive measurable revenue results Fluency in marketing analytics, customer insights, and the ability to synthesize cross-channel performance into clear narratives that explain what's working, what isn't, and where to invest Excitement about all things digital, including emerging technology like AI and new platforms for reaching, engaging, and converting audiences Working knowledge of CRM platforms (Salesforce preferred) and the ability to partner with internal stakeholders to leverage customer data for journey mapping, smart segmentation, personalization, and campaign optimization Familiarity with social media, email, and website audience data as tools for identifying lookalike audiences and expanding reach among those most likely to convert A strong desire to facilitate not only revenue growth but also professional growth and development of our teams with helpful direction, meaningful work, and effective feedback Demonstrated ability to collaborate, lead, develop, and inspire a team, exceptional communicator across internal and external audiences; a team player who works well with others and enjoys partnering across teams to create exciting experiences for fans High energy and passion for the Museum's mission Commitment to follow through and meet deadlines and commitments Ability to successfully pass a Rock & Roll Hall of Fame and Museum reference check, background investigation, and drug screening Emotional Intelligence Engage positively, professionally, and productively with others at all levels of seniority inside and outside of the organization; build solid long-term relationships with key stakeholders Understand how to work with different people and working styles across the organization Set a strong example for others by working consistently in a collegial, respectful, and collaborative manner Encourage and recognize effective teamwork; anticipate and remove obstacles to teamwork; resolve conflicts as they arise Work independently; seek direction and feedback as needed Take initiative and be resourceful, eager to learn and grow Think of the big picture and consider the impact of decisions across the organization Working Conditions Environmental Parameters: Ability to work in confined areas. This is a high-impact role with broad scope across campaign activation, digital marketing, paid media, and partnership support, with direct accountability for driving revenue across Museum visitation, ecommerce, membership, and events.