As a direct report of the CMIM, the individual in this role will support the advancement and sustainability of the NA E&C case management and investigations framework, operations and administration of the NA Helpline including reporting on metrics, data analytics, and other KPIs/KPRs, advancement of the Compliance Ambassador program, and support for all compliance-related investigations (whether raised via the Helpline, a walk-in, or otherwise). Performance of investigations includes, but is not limited to, document collection and review, interviewing of witnesses, drafting investigation reports, timely and effective management of an investigation case load, utilization of and working with technology tools for purposes of document review and review of search terms and phrases, and assist with all efforts to report on investigations.,