The position provides hands-on technical support for Distribution Center operations while partnering with Remote Operations, Desktop Engineering, Infrastructure, Networking, Service Desk, and business stakeholders to resolve complex technical issues, execute technology deployments, support operational initiatives, and maintain a reliable technology environment. This role ensures the stability, availability, deployment, and support of business-critical systems through a combination of onsite and remote support activities, including endpoint management, mobility solutions, infrastructure support, incident response, technology lifecycle management, and operational engineering.